733d Laundry Linen Services

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for providing comprehensive laundry cleaning services for bulk linens and organizational clothing and individual equipment (OCIE) at Fort Eustis, Joint Base Langley-Eustis, VA.

• Provide management, transportation, tools, supplies, equipment, and labor for laundry cleaning services.

• Schedule, deliver, and pick up Government Furnished Property (GFP).

• Operate a Laundry Distribution Point and Delivery Service.

• Process and record laundry items monthly.

• Perform semi-annual inspections and calibration of scales.

• Provide disposal gloves for handling soiled linen.

• Sort, count, weigh, and inspect all incoming laundry and OCIE items, including separating and weighing contaminated items.

• Wrap and tie cleaned items for pickup or delivery, with sleeping bags delivered flat.

• Operate a Direct Exchange (DX) service for sheets, mattress covers, pillows, pillowcases, mattress pads, and blankets.

• Provide pick-up and delivery services three days a week (Monday, Tuesday, Thursday).

• Maintain accountability of all Government Furnished Property.

• Provide expendable laundry supplies.

• Ensure items are packaged and preserved for protection during transit.

• 72-hour turn-around service (3 workdays) upon receipt of laundry products.

• Scales maintained in serviceable condition and calibrated semi-annually.

• 98% of laundry items made available for pickup on time.

• 95% of all laundry is packaged correctly upon return.

• All laundry is properly serviced at least 95% of the time.

• Quality standards include removal of soil, spots, and stains; items being clean, dry, and free of lint and odors; white fabrics being white, and colors being bright.

• Shrinkage not more than approximately 1%.

• Tumbled work (blankets, mattress covers) completely dry and soft.

• Flatwork items (sheets, pillowcases) machine finished and smooth.

• Services are to be performed at Fort Eustis, Joint Base Langley-Eustis, VA.

• Customer service distribution point hours: Monday-Friday, 0730 to 1600.

• Pick-up and delivery services: Monday, Tuesday, and Thursday.

• Hours of operation: 0730 to 1600 Eastern Standard Time, Monday – Friday, excluding federal holidays.

• Contractor shall provide a contract manager and alternate.

• Contractor personnel must read, understand, speak, and write English fluently.

• Contractor personnel must present a professional appearance and have appropriate identification.

• Compliance with security requirements, including background checks and ID badges.

• Compliance with all applicable federal, state, and local environmental laws and regulations.

• Contractor must develop and maintain a Quality Control Plan (QCP).

• Government will conduct surveillance through various methods including 100% inspection, periodic surveillance, and customer complaints.

• Contractor is responsible for repairs of damages occurring while items are in their custody.

• Contractor shall reimburse the government for lost or damaged items.

• Government will provide Bulk Linen and Organizational Clothing & Equipment (Appendix B, Attachment 1).

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding RFQ 733d Laundry Linen Services, 0042026.

• Current Contractor: Louise W. Eggleston Center, Inc.

• Current Contractor Operations: Yes, they operate the laundry distribution point.

• Anticipated Award Date: Not Later Than (NLT) May 15, 2026.

• Anticipated Start Date: June 1, 2026.

• Current Funding/Awarded Amounts: Not available; proposers should base pricing on the RFP's scope of work and requirements. Information on the previous contract is available on SAM.gov.

• Funds Appropriated: Yes.

• Existing Contract: Yes, the current contract number is FA480024C0003.

• Sleeping Bag Stuffing: Contractors only return sleeping bags flat, not stuffed into compression sacks.

• Number of Carts: Minimum of 30 carts required (refer to SOW page 5).

• Standard Form 1449: Not required. Offerors must follow the CLIN structure provided in the "Combo" attachment.

• Historical Workload: Approximately 3000 blankets and 4700 sheets per month, with variations typically higher in summer.

• Offsite Processing: Yes, laundry can be processed at the contractor's facility and delivered back per the specified schedule.

• Site Visits: Individual site visits are not being scheduled to ensure all proposals are based on the same information.

• PWS Access: The PWS was re-uploaded and distributed to contractors who requested it via email.

• Place of Service: Ft. Eustis.

• Recompete: This is a recompete of contract FA480024C0003.

• Pricing: Proposers should price based on pounds and months for one year, as specified in the CLIN structure (0001 Bulk Laundry Service, 0002 Sleeping Bags Laundry Service, 0003 Laundry Services).

• The RFQ proposal deadline has been extended to Monday, May 11, 2026, at 10:00 AM ET. Submissions after this will not be accepted.

• The SOW has been updated to reflect minimum cart requirements and sleeping bag requirements on pages 3 and 5.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide laundry cleaning services for bulk linens and organizational clothing and individual equipment (OCIE) at Fort Eustis, Joint Base Langley-Eustis, VA.

• Provide a 72-hour turn-around service for laundry products.

• Schedule, deliver, and pick up Government Furnished Property (GFP).

• Operate a Laundry Distribution Point and Delivery Service.

• Receive, account for, process, and return all laundry products.

• Establish and maintain a system of records for work performed.

• Provide monthly workload summary reports.

• Perform semi-annual inspection and calibration of scales.

• Provide disposal gloves for handling soiled linen.

• Receive and process laundry and OCIE, verifying quantities, weighing, and completing delivery tickets (DA Form 1974).

• Clean laundry and OCIE items within two workdays.

• Mark and classify items, sorting, counting, and weighing.

• Handle contaminated items separately.

• Wrap and tie items for transport and delivery.

• Operate a Direct Exchange (DX) service for specific linen items.

• Provide pick-up and delivery services on Mondays, Tuesdays, and Thursdays.

• Maintain accountability of all GFP.

• Provide expendable laundry supplies.

• Segregate, count, and document items for pickup and delivery.

• Package and preserve finished garments and fabrics.

• Ensure quality standards are met, including soil/stain removal, cleanliness, dryness, absence of odors, and minimal shrinkage.

• Process organizational bulk laundry, including pick-up and delivery.

• Use contractor-provided carts for transporting laundry.

• Count items in the presence of government and contractor representatives.

• Provide a contract manager and alternate.

• Comply with security requirements, including personnel listing and background checks.

• Adhere to environmental management requirements.

• Maintain workmanship in accordance with standard practices.

• Comply with traffic laws and regulations.

• Prohibited from possessing weapons, firearms, or ammunition on installation.

• Comply with smoking restrictions.

• Develop and maintain a Quality Control Plan (QCP).

• Safeguard all government property.

• 72-hour turn-around service.

• Acceptable Quality Level (AQL) of 98% per month for properly serviced laundered products available for pick-up on time.

• 100% inspection for GFP accountability; investigate and report if accountability falls below 95%.

• AQL of 95% per shipment for properly packaged GFP upon return.

• AQL of 95% per occurrence for properly serviced GFP.

• Surveillance methods include 100% surveillance, periodic surveillance, and customer complaint.

• Fort Eustis, Joint Base Langley-Eustis, VA.

• Hours of operation: 0730 to 1600 Eastern Standard Time (EST), Monday – Friday, excluding federal holidays.

• Contractor personnel must read, understand, speak, and write English fluently.

• Contractor personnel must present a professional appearance and have appropriate identification.

• Compliance with security requirements, including background checks and identification badges.

• Contingency plans and procedures must be established.

• Government Furnished Property (GFP) includes bulk linen and organizational clothing & equipment.

• Contractor is responsible for repair of damages to GFP at their expense.

• Contractor must reimburse the government for lost or damaged GFP.

• Contractor must provide contractor-furnished items, including equipment, facilities, materials, supplies, and services not specified as government-furnished.

• Contractor is responsible for transportation of laundry items between their facility and JBLE.

• Contractor must provide safety equipment for personnel.

• Appendix A: Definitions/Acronyms

• Appendix B: Applicable Attachments and Forms (includes Government Furnished Property list, Laundry Customers, and Workload Data)

Solicitation / RFP / RFQ

This Request for Quote (RFQ) is for Laundry Linen Cleaning Services for Joint Base Langley-Eustis (Fort Eustis). This is a 100% small business set-aside. The North American Industry Classification System (NAICS) code is 812331 with a size standard of $40,000,000.00. The procurement will result in a firm-fixed-price purchase order.

• Bulk Laundry Service

• Sleeping Bags Laundry Service

• Laundry Services (monthly)

• Contract Type: Firm-fixed-price purchase order.

• Period of Performance: 365 days with an anticipated start date of June 1, 2026, to May 31, 2027. No option years are included.

• Submission: Submit an itemized quote on company letterhead, including unit prices, extended prices, and a list of equipment offered. Quotes must be complete, self-contained, and directly address requirements. No elaborate artwork or binding is necessary.

• Deadline: Quotes are due no later than 12:30pm EST on May 6, 2026. Late quotes will not be accepted.

• Questions Deadline: Questions regarding solicitation requirements must be submitted by email to Wendy MacDonald by 1:30pm EST on May 4, 2026.

• Evaluation: Award will be made to the lowest price that is technically acceptable. Technical capability will be evaluated based on the ability to meet the Performance Work Statement (PWS) requirements. Proposals will be rated as "Acceptable" or "Unacceptable." "Acceptable" proposals clearly meet the minimum requirements.

• This is a 100% small business set-aside.

• Contractors must be registered in the System for Award Management (SAM) database.

• A site visit will not be held.

• The attached Performance Work Statement (PWS) and other attachments provide further details.

• Quotes must be effective for 30 days after submission.

Other / Unclassified

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Other / Unclassified

This document is a U.S. Department of Labor Wage Determination (No. 2015-4341, Revision No. 32) for the Service Contract Act. It lists occupational classifications and their corresponding minimum hourly wage rates and fringe benefits for specific geographic areas, including North Carolina Counties of Currituck and Gates, and Virginia Counties of Chesapeake, Gloucester, Hampton, Isle of Wight, James City, Mathews, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, Williamsburg, and York.

This document is crucial for potential bidders as it establishes the minimum wage rates and fringe benefits that must be paid to service employees working under a federal contract in the specified geographic locations. Bidders must consult this wage determination to accurately calculate labor costs for their proposals and ensure compliance with federal labor laws. It details rates for a wide range of occupations, from administrative support and clerical roles to health occupations, technical roles, and transportation occupations. The document also includes important notes regarding Executive Orders 13706 (Paid Sick Leave) and 13658 (Minimum Wage), as well as information on vacation and holiday pay, and the process for requesting additional classifications if needed.