AMERICAN EMBASSY BELGRADE LES SUPPLEMENTAL HEALTH INSURANCE SERVICES

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding Solicitation 19RB1026R0002 for supplemental health insurance for U.S. Embassy Belgrade local staff.

• Claims History Request: The government will not provide claims history for the past three years. The rationale is that historical coverage limits and contract structures differed materially from the current request, making the data not comparable or helpful for pricing the current solicitation.

This clarification indicates that bidders should not expect to receive historical claims data and should price the solicitation based on the requirements outlined in the Request for Proposals.

Amendment / Modification

This amendment revises the solicitation by adding a corrected SECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT, which includes an updated scope of work.

• Section C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT (updated scope of work)

This amendment does not appear to modify proposal deadlines or submission requirements, but bidders should review the updated Section C for any changes to the scope of work.

Solicitation / RFP / RFQ

This document is a Request for Proposals (RFP) from the U.S. Embassy in Belgrade, inviting offers for locally employed staff health insurance coverage. The Embassy seeks off-the-shelf plans meeting minimum benefit levels. The contract will be awarded to the responsible company submitting an acceptable offer at the lowest price, based on initial proposals.

• Locally employed staff health insurance coverage.

• Plans must meet minimum benefit levels.

• Contract award based on initial proposals, with potential for discussions.

• Pre-Proposal Conference: March 12, 2026, 14:00 local time Belgrade at the ARC - American Resource Center, Ulica Ideja 2, Belgrade. Contact Sonja Vukojevic at BLG-Procurement@state.gov by March 11, 2026, 12:00 (noon) local time for information or entry.

• Proposal Due Date: March 31, 2026, by 17:00 local time (Belgrade, Serbia). Late or incomplete proposals will not be accepted.

• Submission Method: Electronically to BLG-Procurement@state.gov.

• Format: Adobe Acrobat (pdf) file format.

• File Size: Must not exceed 5MB per file. If exceeding 5MB, submit in separate files attached to separate emails, each less than 5MB.

• SF-33

• Section B, Pricing Schedule

• Section B, Retention Amounts in B.3

• Section K, Representations and Certifications

• Additional information as required in Section L

• Completed IRS Form W-14 (for FAR 52.229-11 compliance)

• Offerors must be registered in the SAM (System for Award Management) database (https://www.sam.gov) prior to proposal submission. Failure to register may result in the proposal being considered non-responsible.

• Proposals must be in English.

Solicitation / RFP / RFQ

This solicitation is for the provision of health insurance services for employees of the U.S. Embassy in Belgrade, Serbia, and their eligible dependents. The contract will be a fixed-price type with economic price adjustment.

• Provision of health insurance services as described in Section C.

• Services include hospitalization & inpatient, outpatient, medical transport, obstetric and newborn care, prescription drugs, optical care, dental care, reproductive health, mental health care, and rehabilitative/habilitative services.

• A 20% co-payment is required for all benefits, with the employee paying 20% and insurance covering 80% up to sublimits.

• Annual maximum reimbursement per covered individual is EUR 5,000.00.

• Contractor must provide a brochure in English and Serbian detailing benefits.

• Contract Type: Fixed Price with Economic Price Adjustment.

• Period of Performance: One year base period with two one-year options to renew.

• Minimum Order: USD 50,000.

• Maximum Order: USD 2,402,000.00.

• Payment: Local currency (RSD) at the median exchange rate of the National Bank of Serbia.

• Proposals must be submitted in three volumes: Executed SF 33 and Section K, Price Proposal (Section B), and Technical Proposal.

• Proposals are due by March 31, 2026, at 17:00 local time.

• Award will be made to the lowest priced, technically acceptable, responsible offeror.

• Evaluation will be based on technical acceptability and price.

• Not specified as a set-aside.

• Eligible participants are U.S. Mission Belgrade employees and their dependents.

• Specific criteria for eligible employees and dependents are detailed in Section C.

• The James Zadroga 9/11 Victims Health and Compensation Act of 2010 notice applies, with a 2% excise tax.

• Value Added Tax (VAT) is exempt for health insurance services in Serbia.

• Official Residence Expense (ORE) Staff and AEERA employees are covered under a rider and billed separately.

Form / Attachment / Pricing Sheet

This document is a form for "Experience and Past Performance" required as part of the proposal submission for solicitation 19RB1026R0002. It is Section L.4.3 of Volume 3, Technical Proposal, Part 3.

Offerors are instructed to provide the following information for each relevant contract:

• Customer's name and address
• Telephone numbers of the customer's lead contract and technical personnel
• Contract number
• Brief description of the work performed, including responsibilities
• Information on any litigation currently in process or occurring within the last 5 years

This form is crucial for bidders to detail their relevant experience and past performance, which is a key component of the technical proposal. Accurate and complete information here will be used to evaluate the offeror's ability to successfully perform the contract requirements.

Form / Attachment / Pricing Sheet

This document is a "Question Submission Form" for Solicitation 19RB1026R0001, related to supplemental health insurance for U.S. Embassy Belgrade local staff.

• The form requires bidders to provide:
  • Company Name
  • Name of the contact person
  • Reference to the Solicitation Section & Paragraph Number the question pertains to
  • Subject of the question
  • The question itself

This form is to be used by potential bidders to submit questions regarding the solicitation. Questions must be submitted via email to BLG-Procurement@state.gov no later than the close of business on March 18, 2026.

Form / Attachment / Pricing Sheet

This document is a registration form for a site visit and pre-proposal conference related to Solicitation number 19RB1026R0002, titled "Supplemental health insurance for U.S.Embassy Belgrade local staff".

• Solicitation Number: 19RB1026R0002
• Solicitation Title: Supplemental health insurance for U.S.Embassy Belgrade local staff
• Instructions: Fill out the form and submit by email to BLG-Procurement@state.gov.
• Fields to complete include:
  • Company Name
  • Company street address
  • City
  • Name and title of person(s) attending the site visit (up to two individuals)
  • Telephone/Cell phone (including area code)
  • Fax (including area code)
  • E-mail
  • Passport number or ID card number
  • Date of Birth (mm/dd/yyyy)
• Site Visit Details:
  • Time & Date: 14:00 on March 12, 2026
  • Location: ARC-American Resource Center, Ulica Ideja 2, Belgrade, Serbia

This form is essential for any vendor interested in attending the site visit or pre-proposal conference. Completing and submitting this form by the specified email address is required to register for these events. The details provided will be used for identification and contact purposes.