Audio-visual maintenance services (Site Visit Available)

SOL #: 36C24726Q0235Solicitation

Overview

Buyer

Veterans Affairs

Veterans Affairs, Department Of

247-NETWORK CONTRACT OFFICE 7 (36C247)

AUGUSTA, GA, 30904, United States

Place of Performance

Decatur, GA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

Support Services Focused On Supporting Security Policies/Controls, Processes, Measuring Compliance Of Relevant Legal/Compliance Requirements, To Include Section 508, And Responding To Security Breaches. Also Provides Support For It Security Systems Providing Continuous Diagnostics And Mitigation (Cdm) For Real Time Cyber Security And Protection Such As Vulnerability Scanning, Managing Firewalls, Intrusion Prevention Systems, And Security Information And Event Management (Siem). Includes Disaster Recovery (Dr) Services To Support Dr Policy, Process And Means, Dedicated Failover Facilities And Perform Dr Testing. (DJ01)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)

Original Source

https://sam.gov/opp/ff1996efccc946f0a9e3ed0ba8185057/view

Timeline

Posted

Jan 22, 2026

Last Updated

Jan 30, 2026

Submission Deadline

Feb 2, 2026, 5:00 PM

Qualification Details

Fit reasons

NAICS alignment with historical contract wins in similar service areas.
Scope strongly matches core technical capabilities and delivery model.

Risks

Past performance thresholds may require one additional teaming partner.
Potential clarification needed on staffing minimums before bid/no-bid.

Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of Veterans Affairs (VA), specifically the Atlanta VA Medical Center in Decatur, GA, is soliciting proposals for Audio-Visual (AV) maintenance services. This requirement covers a base year plus two option years for the sophisticated AV system in the Pete Wheeler Auditorium. This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). A site visit is scheduled for January 30, 2026, and proposals are due by February 2, 2026.

Scope of Work

The Statement of Work (SOW) details comprehensive maintenance and support for the AV system, which has experienced significant service calls since its installation in September 2024. Key services include:

24x7x365 remote technical phone support and unlimited remote help desk support.
Unlimited onsite field technician dispatch (Monday-Friday, 8 AM - 5 PM).
Access to manufacturer repair/replacement programs and software/firmware updates.
Maintenance of system wiring, connections, warranties, software, and firmware.
Response to power outage issues and battery backup maintenance.
Provision of discounted billable rates for maintenance support.

Performance Standards

Remote Help Desk average speed of answer: 90 seconds via phone, email, or online portal.
Next Business Day Response for onsite support is available as a PLUS offering (additional costs apply).

Contract & Timeline

Type: Solicitation (for services)
Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB)
Duration: Base year + two option years, services to begin 10 days After Receipt of Order (ARO).
Place of Performance: Atlanta VA Medical Center - Pete Wheeler Auditorium, 1670 Clairmont Road, Decatur, GA 30033.
Site Visit: January 30, 2026, at 10:00 AM EST. RSVP by January 29, 2026, 09:00 AM EST to Ashley Stewart (ashley.stewart4@va.gov). Participation is not mandatory.
Proposal Due: February 2, 2026, 5:00 PM EST.
Published: January 22, 2026.

Special Requirements

Contractors must comply with all applicable Records Management laws and regulations, including NARA policies and the Privacy Act of 1974. Offerors providing equal services must submit descriptive literature detailing characteristics and compatibility with the current system.