Audio-visual maintenance services (Site Visit Available)

SOL #: 36C24726Q0235Solicitation

Overview

Buyer

Veterans Affairs

Veterans Affairs, Department Of

247-NETWORK CONTRACT OFFICE 7 (36C247)

AUGUSTA, GA, 30904, United States

Place of Performance

Decatur, GA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

Support Services Focused On Supporting Security Policies/Controls, Processes, Measuring Compliance Of Relevant Legal/Compliance Requirements, To Include Section 508, And Responding To Security Breaches. Also Provides Support For It Security Systems Providing Continuous Diagnostics And Mitigation (Cdm) For Real Time Cyber Security And Protection Such As Vulnerability Scanning, Managing Firewalls, Intrusion Prevention Systems, And Security Information And Event Management (Siem). Includes Disaster Recovery (Dr) Services To Support Dr Policy, Process And Means, Dedicated Failover Facilities And Perform Dr Testing. (DJ01)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)

Original Source

https://sam.gov/opp/947326d7a6034b118cbc51f32b874364/view

Timeline

Posted

Jan 22, 2026

Last Updated

Jan 30, 2026

Submission Deadline

Feb 2, 2026, 5:00 PM

Qualification Details

Fit reasons

NAICS alignment with historical contract wins in similar service areas.
Scope strongly matches core technical capabilities and delivery model.

Risks

Past performance thresholds may require one additional teaming partner.
Potential clarification needed on staffing minimums before bid/no-bid.

Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of Veterans Affairs (VA) is soliciting proposals for Audio-Visual (AV) maintenance services for the Atlanta VA Medical Center in Decatur, GA. This Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside opportunity covers a base year plus two option years for the AV system at the Pete Wheeler Auditorium. Proposals are due by February 2, 2026, at 5:00 PM EST.

Scope of Work

The contractor will provide comprehensive maintenance and support for the AV system at the Pete Wheeler Auditorium. Key services include:

24x7x365 remote technical phone support and unlimited remote help desk support.
Unlimited onsite field technician dispatch (Monday - Friday, 8 AM to 5 PM) for break/fix, system optimization, tuning, configuration changes, software/firmware updates, programming, system logic changes, and advanced troubleshooting.
Access to manufacturer repair/replacement programs and software/firmware updates.
Maintenance of system wiring, connections, warranties, software, and firmware, including addressing power outage issues and battery backups.
Contractor is responsible for identifying faulty parts. Manufacturer warranty coverage is likely outside the scope. If parts are not under warranty, the government will order and pay for them, with the contractor handling installation. Similarly, for out-of-warranty UPS batteries, the government covers costs, and the contractor installs.

Contract & Timeline

Type: Solicitation
Duration: Base year plus two option years. Services to begin 10 days After Receipt of Order (ARO).
Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB)
Response Due: February 2, 2026, 5:00 PM EST
Published: January 27, 2026

Key Clarifications & Requirements

Site Visit: An optional site visit will be held on January 30, 2026, at 10:00 AM at the Atlanta VA Medical Center - Pete Wheeler Auditorium. Interested companies must respond to the Contracting Officer by January 29, 2026, 9:00 AM EST to participate. Participation is not required to submit a quote.
Ticketing System: The contractor is expected to provide their own ticketing system for service requests.
Documentation: Timely technician notes for service visits, updates, and incident resolution reporting are required.
Compliance: Contractors must comply with Records Management laws, NARA policies, and the Privacy Act of 1974.
Original Installer: AVI-SPL originally installed the A/V equipment.