Automatic Door Maintenance and Repairs

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide comprehensive management, tools, supplies, equipment, transportation, parts, and labor for the maintenance, repair, and replacement of automatic doors at Luke AFB, ensuring continuous and safe operation in compliance with industry standards.

• Maintenance, Inspection, and Repair Service: Perform quarterly preventive maintenance, inspections, and repair services for all automatic doors identified in Appendix B. This includes cleaning, oiling, adjusting, and replacing parts as needed, using manufacturer-specified parts and tools.

• Conformance Standards: Maintain equipment according to Conformance Standards and manufacturer specifications, adhering to ANSI A156.10, ANSI A156.19, ANSI A117.1 (ADA compliance), and ANSI A156.27 standards, as well as UL or ETL listings.

• Service Calls (Unscheduled): Respond to routine service calls within 8 hours during normal operating hours (7:00 am - 4:00 pm, Monday-Friday, excluding Federal Holidays). Immediate response (within 1 hour) via phone, email, or text is required to confirm the call.

• Scheduled Preventive Maintenance Inspections (PMI): Conduct quarterly PMIs to tighten, adjust, clean, and lubricate door operators. Consumable items under $25.00 per door are provided by the contractor at no additional charge.

• Replacement of Doors: Replace doors/door assemblies upon COR request, requiring a proposal with detailed cost estimates and scope of work. Replacements must be with similar models. A one-year warranty applies to materials, equipment, and work.

• Deficiencies: One deficiency allowed annually for quarterly preventive maintenance.

• Compliance: 100% compliance with described conformance standards and applicable manufacturer specifications.

• Service Calls: No more than two (2) validated customer complaints per quarter.

• PMI Accomplishment: 100% of PMIs accomplished quarterly.

• Reporting: 100% submittal of accurate and timely reports to the PM as required.

• Reimbursements: 100% submittal of parts, materials, and labor approvals prior to completion.

• Location: Luke AFB, AZ.

• Period: Not explicitly stated in this document, but implied to be a contract period requiring ongoing service.

• Warranty: All repair work includes a one (1) year parts and workmanship warranty, or longer if provided by the manufacturer.

• Parts & Materials: Contractor supplies all parts and materials. Reimbursement for parts and materials is at market prices with no markup allowed. Only new or equivalent quality parts specified by the manufacturer are permitted.

• Tools & Equipment: Contractor must provide all necessary tools, test equipment, service manuals, and diagnostic software.

• Personnel: Technicians must be "fully qualified" with AAADM certification and a minimum of two years of experience.

• Security: Compliance with base access requirements and security regulations is mandatory.

• Hazardous Materials: Adherence to all environmental and hazardous materials handling regulations, including AF Form 3952 submission and MSDS provision.

• Reporting: Submit written service reports within 5 business days after quarterly PMIs. Invoices submitted electronically after PMI completion and report submission.

• Appendices: Includes Estimated Workload Data (Appendix A), Door Locations (Appendix B), Preventive Maintenance Checklist (Appendix C), and Luke AFB HAZMAT Guide (Appendix D).

Form / Attachment / Pricing Sheet

This document, titled "APPENDIX A Automatic doors Workload data," provides estimated workload data for automatic door maintenance and repair tasks. It is intended to help bidders understand the potential scope and time commitment associated with these services.

• Tasks:
  • Preventive Maintenance for Automatic Doors/Handicap Doors
  • Repairs
  • Replace Door
• Workload & Time Estimates:
  • Preventive Maintenance: 37 instances, estimated at 0.5 hours each, performed Quarterly.
  • Repairs: 16 instances, estimated at 5 hours each, performed Periodically.
  • Replace Door: 1 instance, estimated at 20 hours, performed Periodically.
• Total Estimated Hours:
  • Preventive Maintenance: 74 HRS
  • Repairs: 8.0 HRS
  • Replace Door: 20 HRS

This data is crucial for bidders to estimate the labor hours, resources, and potential costs associated with performing maintenance, repairs, and replacements of automatic doors. It informs proposal development by providing a basis for workload planning and pricing.