Blakeslee Housekeeping Services

Amendment / Modification

• Submission Deadline Extended: The due date for offers has been extended from February 18, 2026, at 6:00 PM EST to February 23, 2026, at 1:00 PM EST.

• Attachment Added: A Past Performance Questionnaire template has been added as an attachment.

• Correction to Evaluation Criteria: Erroneous references to "Grounds Maintenance" services in the evaluation criteria have been corrected to "Housekeeping" services.

• Solicitation/Contract Form (Response Due Time and Date)

• Evaluation Factors for Award (References to Grounds Maintenance vs. Housekeeping)

• The deadline for submitting proposals has been extended. Bidders should note the new due date and time.

• Bidders should utilize the newly added Past Performance Questionnaire template when preparing their submissions.

• Bidders should review the updated evaluation criteria to ensure their proposals accurately address the corrected service type.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire designed to gather feedback on a contractor's performance for the Blakeslee Housekeeping Services contract (SOLICITATION NO.: FA480926R0006). It is intended to be completed for each contract submitted as past performance.

• Contract Identification: Fields for Company Name (completing and being reviewed), Contract Number, Contracting Officer Name, and Contract Name/Reference Number.
• Description of Contract Scope: A brief description of the services provided, specifically "turnover housekeeping services on an as needed basis for 36 vacation rental cottages (12-1 bedrooms, 16-3 bedrooms, 8-4 bedrooms)."
• Subcontractor Information: A field to indicate if subcontractors were used.
• Performance Ratings: A detailed rating scale (6-Exceptional to 1-Unsatisfactory, N/A) for various aspects of performance, including:
  • Quality Control (workmanship, plan adequacy, deficiency correction, initiative, overall rating)
  • Timely Performance (problem resolution, flexible processes, consistent performance, documentation timeliness, overall rating)
  • Management Effectiveness (experienced managers, problem resolution communication, proposal accuracy, pricing accuracy for modifications, Contract Manager compliance/promptness, Contract Manager authority/presence, contractor cooperation, overall effectiveness)
  • Customer Satisfaction (duration of service, overall satisfaction, fulfillment of requirements, instances of inadequate service).
• Comment/Remarks Sections: Encouraged for all ratings, especially for neutral, marginal, or unsatisfactory ratings, and for exceptional performance.
• Additional Comments: A section for further narrative feedback.

Bidders should understand that this questionnaire is a critical tool for the government to evaluate their past performance. The detailed questions cover quality, timeliness, management, and customer satisfaction. Providing this questionnaire to past clients will help bidders gather the necessary information to demonstrate their capabilities and potentially secure favorable past performance ratings for this opportunity.

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding a solicitation for cleaning services.

• Incumbent Contractor: VIA KORP CORP.
• Previous Contract Award: $1,118,700.00 for a base year plus four option years.
• Current Contract Number: FA480925P0001.
• Cleaning Products: No specific requirements or restrictions on the types of cleaning products.
• On-site Storage: No designated on-site location for storing cleaning supplies.
• Staff Identification: A company shirt is the only requirement for identification purposes; staff names and background information are acceptable after award.
• Submission Page Limit: No page limit for the submission.
• Quantities: Quantities listed are not guaranteed minimums but maximums the government can outsource; service is on an as-needed basis.
• Definition of "Each": Represents a full turnover cleaning with no varying levels of service.
• Linens and Laundry: Laundry service handled by Blakeslee Rec Area staff; clean linens provided at building 143. Laundry is not part of the contractor's scope.
• Cleaning Supplies: All cleaning supplies are contractor-furnished.
• Performance Windows: Refer to the Performance Work Statement (PWS) for required performance windows for turnover.
• Quality Assurance Surveillance Plan (QASP): Not available at this time; will be provided after contract award.
• Evaluation Criteria: Refer to the solicitation for evaluation criteria (Lowest Price Technically Acceptable or Best Value).
• Occupancy Rates: Detailed seasonal occupancy rates for 1, 3, and 4-bedroom units are provided for 2025.
• Bid Submission: Submit offers to billy.parham.1@us.af.mil and jason.endicott@us.af.mil.
• Billing: Bill based on the number of units cleaned per month.
• Number of Cottages: A total of 18 cottages will need services; refer to the PWS for specifics.

These clarifications provide specific details on contract history, operational requirements, submission procedures, and pricing models, which bidders should consider when preparing their proposals. Bidders are directed to the solicitation and PWS for further details on evaluation criteria and performance windows.

Solicitation / RFP / RFQ

This solicitation (FA480926R0006) is for non-personal custodial services at the Blakeslee AF Recreation Area. The services are required to maintain the cleanliness and upkeep of various cottages.

• Provision of all supervision, personnel, equipment, transportation, and materials necessary to provide custodial services.

• Services are to be provided in accordance with the Performance Work Statement (PWS).

• Specific services are detailed for 4-bedroom (1179 sq ft), 3-bedroom (1017 sq ft), and 1-bedroom (465 sq ft) cottages.

• Contract Type: Firm Fixed Price.

• Period of Performance: Includes a base period and five option periods, extending from March 1, 2026, through September 1, 2031.

• Estimated Value: USD 22,000,000.00 (This is listed as a size standard, not an award amount).

• Offer Due Date: February 18, 2026, 06:00 PM.

• Evaluation Criteria: Proposals will be evaluated based on a compliance review, total evaluated price (reasonableness and balance), technical evaluation (staffing plan and approach), and past performance (recency, relevance, and quality). A best value determination will be made.

• Technical proposals will be rated as acceptable or unacceptable.

• The Government reserves the right to make tradeoffs between price and past performance.

• Award is intended without discussions, but discussions may be held if determined necessary.

• This acquisition is listed as UNRESTRICTED.

• The solicitation incorporates FAR clauses 52.212-1, 52.212-3, and 52.212-4 by reference. FAR 52.212-5 and its addenda are attached.

• The contract is for Nonappropriated Fund (NAF) services.

• Attachments include: Performance Work Statement (PWS), Wage Determinations, Cottage interior pictures, and Kitchen Inventory.

Form / Attachment / Pricing Sheet

This document is the "REGISTER OF WAGE DETERMINATIONS UNDER THE SERVICE CONTRACT ACT" for the State of North Carolina, specifically for the area encompassing North Carolina Counties of New Hanover and Pender. It provides the minimum wage rates and fringe benefits required for various occupations when performing work under the Service Contract Act.

• Occupational Listings: Details numerous job titles categorized under different occupational groups (e.g., Administrative Support, Automotive Service, Health Occupations, Information Technology, etc.).
• Wage Rates: Specifies the minimum hourly wage rate for each listed occupation.
• Fringe Benefits: Indicates that fringe benefits are required and are to follow the occupational listing. Specific health and welfare benefits are detailed, including rates for regular hours and those covered by Executive Order 13706.
• Executive Orders: References Executive Order 13706 (Paid Sick Leave) and Executive Order 13658 (Establishing Minimum Wage), outlining their applicability and requirements for federal contractors.
• Vacation and Holidays: Specifies paid vacation accrual and a minimum of eleven paid holidays per year.
• Footnotes: Includes numbered footnotes that provide additional context or exclusions for specific occupations (e.g., Computer Employees, Air Traffic Controllers).
• Conformance Process: Outlines the procedure for requesting additional classifications and wage rates if an occupation is not listed in the determination.

This document is crucial for bidders to understand the minimum labor costs associated with performing services under a contract in the specified geographic area. It directly impacts the pricing strategy for proposals, ensuring compliance with federal labor laws and wage requirements. Bidders must ensure their proposed wages and benefits meet or exceed these minimums for all covered employees.

Form / Attachment / Pricing Sheet

This document is an image file named "Attachment 3 - Twin Bedroom.jpg". It appears to be a visual reference or example related to a potential opportunity, likely depicting a twin bedroom setup.

The image shows a bedroom with two twin beds, each with a quilted coverlet and pillows. Other visible elements include wooden headboards, a nightstand with a lamp, a dresser, a closet with sliding doors, a ceiling fan, and a light green accent wall.

This attachment may be relevant for bidders to understand the type of accommodation or facility requirements associated with the opportunity. It could inform proposals related to lodging, hospitality services, or facility management where bedroom specifications are important.

Form / Attachment / Pricing Sheet

This document is an image file named "Attachment 3 - Four Bedroom Livingroom.jpg". It appears to be a visual representation of a living room space, potentially intended to illustrate a requirement or provide context for a property-related opportunity.

• The image depicts a furnished living room with a sofa, armchairs, a coffee table, a television, a dresser, and a ceiling fan.
• The room features large windows with blinds, light-colored walls, and a light blue accent wall.

Bidders may need to refer to this image to understand the aesthetic, size, or furnishing requirements for a property. It could be relevant for opportunities involving property management, renovation, or furnishing services where visual examples are provided to define expectations.

Form / Attachment

This attachment, titled "Attachment 3 - Full Bedroom.jpg," provides a visual reference or example of a fully furnished 'Full Bedroom' setup. It is likely intended to illustrate the expected quality, style, and components required for a solicitation related to furnishing, interior design, or facility outfitting.

• The image displays a complete bedroom, including a bed with bedding and a wooden headboard.
• It features a nightstand with a table lamp, a ceiling fan with an integrated light fixture, and a window with blinds.
• A closet with sliding doors and hangers is visible, along with a dresser.
• The room's aesthetic includes white and light green painted walls, and a floor that appears to be stained concrete or a similar material.

Bidders should utilize this image as a visual specification or standard for the type and quality of furnishings, fixtures, and overall room aesthetic expected when preparing proposals for opportunities that involve providing or outfitting 'Full Bedrooms'. It helps ensure proposals align with the government's visual requirements and expectations.

Form / Attachment / Pricing Sheet

This document is an image file named "Attachment 3 - Three Bedroom Livingroom.jpg". It appears to be a visual representation of a living room space, likely intended to provide context or specifications for a property or furnishing-related opportunity.

The image displays a furnished living room area, including:

• A sofa and two armchairs
• A coffee table and side tables
• A dining table and chairs in the background
• A ceiling fan and lighting fixtures
• A window with blinds
• A television mounted on the wall
• Artwork on the wall
• Kitchenette visible in the background

This attachment may be relevant for bidders involved in property management, interior design, furnishing procurement, or real estate opportunities. It provides a visual example of the expected or existing condition and style of a living room space, which could inform proposals related to renovation, furnishing, or staging services.

Form / Attachment / Pricing Sheet

This document is an image file named "Attachment 3 - Three Bedroom Kitchen.jpg". It appears to be a visual representation of a kitchen and dining area, likely intended to provide context or specifications for a property-related opportunity.

• A dining table with chairs.
• A kitchen area with wooden cabinets, a sink, a stove, a refrigerator, and a coffee maker.
• Doors and lighting fixtures.

This attachment may be relevant for bidders involved in property management, renovation, furnishing, or real estate opportunities. It provides a visual reference for the type of space or amenities associated with the opportunity, aiding in the assessment of scope and requirements.

Form / Attachment / Pricing Sheet

This document provides an inventory of kitchenware items required per cottage type (1 bedroom, 3 bedroom, and 4 bedroom).

• Forks: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Teaspoons: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Tablespoons: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Butter Knives: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Steak Knives: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Glasses: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Coffee Cups: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Dinner Plates: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Small Plates: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Bowls: 2 (1 bdrm), 6 (3 bdrm), 8 (4 bdrm)
• Pots: 3 (1 bdrm), 3 (3 bdrm), 3 (4 bdrm)
• Lids: 3 (1 bdrm), 3 (3 bdrm), 3 (4 bdrm)
• Pans: 1 (1 bdrm), 1 (3 bdrm), 1 (4 bdrm)

This inventory list is crucial for bidders to understand the specific quantities of kitchenware needed for each cottage size. It will inform procurement and stocking decisions for any contract that includes furnishing or maintaining these cottages.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide "as needed" turnover housekeeping services for 36 vacation rental cottages at Blakeslee Air Force Recreation Area (BAFRA).

• Perform comprehensive cleaning of cottages, including dusting, sweeping, mopping, trash removal, and cleaning of all surfaces, furniture, and fixtures.

• Manage dirty linens by collecting, bagging, and transporting them to the laundry facility, and picking up clean linens.

• Check for and secure any personal items left by guests, bagging and labeling them for the lost and found.

• Clean and sanitize restrooms, kitchens, and appliances, ensuring all surfaces are free of debris, mold, mildew, and stains.

• Replace toilet paper and provide complimentary soap as specified.

• Clean interior and exterior of washers and dryers.

• Set thermostats, turn off lights, and lock all doors upon completion.

• Cleaning must meet proper cleaning and sanitation standards.

• No more than 3 valid non-conformances per month for Room Cleaning Service and Timely Cleaning Service.

• Re-performance required within 24 hours of notification for any unsatisfactory inspection.

• Services to be performed at Blakeslee Air Force Recreation Area (BAFRA), 108 Riverfront Road, Kure Beach, North Carolina 28449.

• Services rendered starting at 11:30 am and completed by 3:30 pm on the same day.

• Supervisory prep work/early check-out cleaning may be performed from 10:30 am - 11:30 am.

• Contractor has 24 hours from receipt of service call to provide requested services.

• Contractor shall comply with applicable federal, state, and local regulatory standards.

• Contractor shall provide management, labor, necessary supplies, and storage.

• A Quality Control Representative must be present on base at all times when services are performed.

• Contractor staff must wear company shirts for identification purposes.

• Contractor vehicles must observe speed limits and remain on paved roads.

• Communication regarding maintenance issues will be handled via a provided housekeeping cell phone.

• Contractor will receive cleaning lists and sign out room keys from the River Marsh building 143.

• Payment will be based on the number of times a unit is cleaned.

• BAFRA will provide trash bags, extra liners, toilet paper, complimentary soap, dish detergent, and coffee filters.

Form / Attachment / Pricing Sheet

This document is an image file named "Attachment 3 - One Bedroom Livingroom and Kitchen.jpg". It appears to be a visual representation of a living room and kitchen area, likely intended to provide context or detail for a specific opportunity, possibly related to lodging, facilities, or property management.

The image displays a furnished living space including a sofa, coffee table, television, dining table with chairs, kitchen cabinets, countertops, a sink, a refrigerator, a microwave, and a stovetop. It also shows exterior views through glass doors.

This attachment provides visual information about the physical space associated with the opportunity. Bidders can use this image to understand the layout, size, and amenities of the living and kitchen areas, which may be relevant for assessing requirements, scope, or proposed solutions, particularly if the opportunity involves services related to these spaces.

Form / Attachment / Pricing Sheet

This document is an image file (JPEG) named "Attachment 3 - Four Bedroom Kitchen.jpg". It appears to be a visual representation of a kitchen area, likely intended to provide context or detail for a specific opportunity record on SAM.gov.

The image displays a kitchen with a dining table and chairs, wooden cabinets, a refrigerator, a stove, a sink, and a window with blinds. It also shows closet doors and a fire extinguisher.

This attachment may be relevant to bidders if the SAM.gov opportunity involves the provision, renovation, or furnishing of residential or lodging facilities. It helps bidders visualize the space and understand potential requirements related to kitchen amenities, layout, or condition.