Camunda Enterprise Software Licensing, Software Maintenance and Software Support
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Defense Finance and Accounting Service (DFAS) is soliciting proposals for Camunda Enterprise Edition software licenses, maintenance, and technical support. This is a Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside opportunity, with proposals due by May 1, 2026, at 1:00 PM. The acquisition is critical for maintaining DFAS's standardized Business Process Management (BPM) platform.
Purpose & Scope
DFAS requires brand-name Camunda Enterprise Edition software licenses, annual maintenance, and technical success services. This procurement is a follow-on action to ensure continuity of service for the agency's BPM platform, which automates and manages critical business processes. The software must be compatible with Windows Server 2019/2022, Microsoft SQL Server 2022/2025, Java 21+, Apache Tomcat 10, and an Azure Cloud environment, integrating via REST APIs. Compliance with DoD security controls and DISA STIGs is mandatory, with no waivers for CAT 1 STIG violations.
Key Requirements / Deliverables
- Software Licensing: Camunda Enterprise Edition licenses for production, staging/test, and development environments.
- Software Maintenance: Comprehensive subscription including updates, releases, security patches, and technical documentation.
- Technical Success Support: Enterprise-level support from Camunda experts for troubleshooting, configuration, best practices, and issue resolution, with defined Service Level Objectives (SLOs).
Contract Details
- Contract Type: Firm Fixed Price (FFP).
- Period of Performance: One (1) 12-month Base Year and four (4) 12-month Option Years, commencing May 18, 2026, and extending through May 17, 2031.
- Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14).
- Product Service Code: 7A20 - Application Development Software Delivered By Perpetual License.
Submission & Evaluation
- Offer Due Date: May 1, 2026, 01:00 PM ET.
- Eligibility: Only companies with a current reseller agreement with Camunda are eligible to respond. Responses must include proof of the reseller agreement.
- Evaluation: Lowest Price Technically Acceptable (LPTA). Technical Capability will be evaluated as Acceptable/Unacceptable. Price evaluation will rank offers by total evaluated price, with only the lowest priced offer(s) evaluated for technical capability.
Additional Notes
This is an "all or none" requirement; no exceptions will be made for alternate software due to significant prior investment in the Camunda platform. The agency intends to conduct future market research to assess if barriers to competition can be removed for subsequent acquisitions. Expenses for preparing quotes are the vendor's sole responsibility. Pricing tables for Process Instances and Task Users are provided for potential option year adjustments.