Closed Captioning and Transcription Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Naval Surface Warfare Center Carderock Division (NSWCCD) intends to award a Firm Fixed-Price (FFP) Purchase Order for Closed Captioning and Transcription Services. This opportunity is a Total Small Business Set-Aside and will utilize Simplified Acquisition Procedures. The services are required to make NSWCCD's in-house videos 508 compliant. Quotes are due by Friday, February 20, 2026, at 5:00 PM EST.
Scope of Work
The contractor will provide remote, off-site transcription services for unclassified in-house videos to ensure 508 compliance. Key requirements include:
- Service Delivery: Offline transcription, with automated transcription acceptable but human transcription as a selectable option.
- File Handling: A web GUI for uploading files (min. 500 MB), supporting .mp3, .mp4, .mov, and .wav formats. Downloadable formats include plain text, Word Doc, PDF, .SRT, and .STL (always required).
- Turnaround Times: Standard requests within four (4) business days; rush requests within one (1) business day (estimated five rush requests in 24 months).
- Workload: Estimated at approximately four (4) hours per month, averaging one request per month, with a maximum of four requests/four hours in a 24-month period. Work exceeding estimated volume will not be submitted.
- Clarifications (from Amendment): Non-verbatim transcripts are acceptable. Contractor is not responsible for caption synchronization. Data retention is 30 days. No staff certifications, licenses, or background checks are required. Different rates for AI vs. human transcription are acceptable.
Contract Details
- Contract Type: Firm Fixed Price (FFP) Purchase Order.
- Period of Performance: One (1) base year and four (4) option years.
- Set-Aside: Total Small Business Set-Aside (FAR 19.5).
- NAICS Code: 512191 (Business Size Standard: $39M).
- Product/Service Code: R608 (Translation And Interpreting Services).
- Historical Context: A previous contract (N0016722P0239) for similar services was awarded for $3,312.00 per year for five years, totaling $16,560.
Submission & Evaluation
- Evaluation Basis: Lowest Price Technically Acceptable (LPTA), considering Price and Technical Capability/Approach.
- Submission Requirements: Official Company Name, Point of Contact (name, phone), Manufacturer's specifications, Delivery lead time, Cage Code number, and Authorized Reseller Certification (if applicable). Quotes must be FOB destination with shipping costs incorporated into line items.
- Questions Deadline: Tuesday, February 17, 2026, 9:00 AM EST.
- Proposal Due Date: Friday, February 20, 2026, 5:00 PM EST.
- Contact: Lametria Smith, lametria.r.smith.civ@us.navy.mil, 757-289-2667.
Additional Notes
This announcement constitutes the only solicitation; a written solicitation will not be issued. Late quotes will not be considered. An amendment provided answers to industry questions, clarifying technical and administrative requirements.