D--VOIP AND BROADBAND
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of the Interior, Bureau of Reclamation, Upper Colorado Regional Office has issued Solicitation 140R4026Q0029 for VoIP and Broadband services. This opportunity seeks a provider for commercially available VoIP SIP Trunk services for the Elephant Butte Field Division in Truth or Consequences, NM, as their current provider is discontinuing services. This is a 100% Small Business Set-Aside. Offers are due by April 17, 2026, at 4:00 PM UTC.
Scope of Work
The contractor will provide one (1) VoIP SIP Trunk service to the Elephant Butte Field Division. Key requirements include:
- Providing external dial-tone.
- Porting existing Direct Inward Dialing (DID) numbers (e.g., 575.894.6661, 575.223.9910-9949).
- Supporting IP authentication and providing 911 reporting addresses for all DIDs.
- Accommodating 10 Concurrent Call Paths (CCPs).
- Offering Local, Long Distance, and International calling.
- Coordinating the cut-over of existing service with the Government Quality Assurance Evaluator (QAE).
- Supporting a Cisco VoIP Gateway (ISR 4331).
Performance Standards
The service must guarantee 99.99% uptime, maintain bandwidth, ensure low network latency and packet loss, and provide 24/7/365 technical support and consultation. Email notifications for system updates are also required. A performance-based Service Level Agreement (SLA) is mandatory.
Contract Details
- Opportunity Type: Solicitation (RFQ)
- Set-Aside: 100% Small Business
- NAICS Code: 517111 (Telecommunications Resellers) with a 1,500-employee size standard.
- Period of Performance: April 1, 2026, to March 31, 2031 (Base Year + 4 Option Years).
- Place of Performance: Elephant Butte Field Division, 4696 Hwy 51, Truth or Consequences, NM 87901.
- Pricing: Offerors must use the provided Schedule B Pricing document to detail costs for the base and option years, including service descriptions, lead times, and rapid response capabilities for onsite maintenance.
- Applicable Regulations: Procurement follows FAR Part 12 (Commercial Products and Services) and FAR Part 13 (Simplified Acquisition Procedures), incorporating various FAR clauses. Payment will be made in arrears via the Invoice Processing Platform (www.ipp.gov).
Submission & Deadlines
- Offer Due Date: April 17, 2026, at 4:00 PM UTC.
- Contact: Brittney Murphy (bmurphy@usbr.gov, 8015243834).
- Note: Amendment 0001 extended the original offer due date. Bidders must acknowledge receipt of this amendment.