DE01--EEG Closed Caption Pro Encoders Support (VA-26-00048876) | POP : 08-03-2026 to 08-02-2027| Avery/Morgan
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the PCAC (36C776) office, is soliciting quotes for annual support and firmware updates for five EEG HD492-O-O1G Closed Caption Pro Encoders. This requirement is for the VA's Institute for Learning, Education, and Development (ILEAD) at the Jefferson Barracks VAMC in St. Louis, MO. This is an Unrestricted Firm Fixed-Price (FFP) contract. Quotes are due by June 1, 2026, at 5:00 PM ET.
Scope of Work
The contractor will provide annual support and firmware updates for five EEG HD492-O-O1G Closed Caption Pro Encoders. These encoders are critical for ILEAD's real-time closed captioning of live satellite video delivery, utilizing the EEG iCAP service. The support includes maintaining features such as iCap connectivity, Lexi cloud-hosted automatic captioning, various input/encoding capabilities (RS232, dial-up modem, CTA-708/608), CCMatch™ module, GPI triggers, web-streaming/scoreboard modules, local logging, and relay-bypassed video paths. A Service Level Agreement (SLA) contract is a required deliverable at award, with support to be available on the contract award date. The place of performance for support is remote, serving the ILEAD Jefferson Barracks VAMC.
Contract Details
- Type: Firm Fixed-Price (FFP)
- Period of Performance: The contract includes a base year from August 3, 2026, to August 2, 2027, followed by four one-year option periods, potentially extending the contract through August 2, 2031.
- Set-Aside: Unrestricted
- NAICS Code: 541519 (Other Computer Related Services)
- Size Standard: $34 Million
Submission & Evaluation
- Submission Requirements: Quotes must be submitted electronically via email to Rachael.Avery@va.gov and Kymberly.Morgan@va.gov. Submissions must comprise three parts: Technical (limited to 10 pages, excluding price sheet and past performance), Price, and a Signed Offer/Required Submissions. Offerors must include their SAM UEI, CAGE code, and Federal TIN.
- Evaluation Criteria: Award will be based on a Lowest Price Technically Acceptable (LPTA) approach. Evaluation factors include technical capability (meeting salient characteristics/specifications, delivery), and approved reseller status. Offerors must be an OEM, authorized dealer, distributor, or reseller, and provide an authorization letter if not the OEM.
- Questions Due: Technical questions are due by the third business day after the RFQ posting.
- Offers Due: June 1, 2026, at 5:00 PM ET. Offers must remain valid for at least 30 calendar days.
Additional Notes
This is a Request for Quotation (RFQ). Offerors are responsible for checking SAM.gov daily for any amendments. The solicitation includes FAR clauses 52.212-1, 52.212-3, and 52.212-5, along with addenda. Detailed product specifications are provided in the attached "S02 - Attachment - PD_CLOSED CAPTION PRO ENCODER SUPPORT_APR 6 2026.docx".