DH10--DIGITAL WAYFINDING
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the San Diego VA Health Care System (VASDHS), is conducting a Sources Sought for market research to identify qualified businesses capable of providing a Digital Wayfinding System. This system will enhance navigation for patients and staff across four VASDHS facilities in the San Diego area. The VA is mandated to consider a total Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside. Responses are due by March 23, 2026, at 10:00 AM MST.
Purpose & Scope
This Sources Sought is for market research only and is not a solicitation. The VASDHS aims to address existing wayfinding deficiencies by implementing interactive wall-mounted touchscreen monitors and associated hardware. The required solution includes concept, design, manufacture, installation, and maintenance of the digital wayfinding system, along with recurring updates to graphic design and fabrication services. The system will provide essential guidance for patients, visitors, and staff.
Key Requirements
The scope includes, but is not limited to:
- Installation of 16 digital wall-mounted touchscreen monitors (47"-65") with cabling.
- ADA compliant interactive floor maps and turn-by-turn directions (including elevator-only routing).
- "Top 10 Destinations" quick-access cards with photos and hours.
- Real-time content with remote update capabilities.
- Built-in accessibility features: screen reader, magnifier, text scaling, high contrast display.
- Staff training and provision of all required equipment/accessories.
- Browser-based platform with a single URL covering all four VA San Diego locations.
- Indoor routing for each location, with an exterior campus map for the main hospital.
- VA-branded QR codes and print-ready maps in exportable layouts.
Contract Details & Set-Aside
- Opportunity Type: Sources Sought / Market Research
- NAICS Code: 541512 (Computer Systems Design Services) with a $34.0 Million size standard.
- Set-Aside Consideration: The VA is mandated by Public Law 109-461 to consider a total set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). If responses from SDVOSBs are inadequate, an alternate set-aside or full and open competition may be considered.
- Place of Performance: VASD Jennifer Moreno Medical Center, VASD Kearny Mesa Outpatient Clinic, VASD Chula Vista Outpatient Clinic, and VASD Oceanside Outpatient Clinic, all in the San Diego, CA area.
- Subcontracting: No subcontracting opportunities are anticipated.
Submission Requirements & Deadlines
- Response Due: March 23, 2026, by 10:00 AM MST.
- Submission Method: Email responses to felicia.simpson@va.gov, marked "Attn: Felicia Simpson, Contract Specialist."
- Required Information: Company name, address, point of contact, phone, fax, email, DUNS, CAGE Code, Tax ID Number, type of small business (e.g., SDVOSB, VOSB, 8(a), HUBZone), and a capability statement detailing qualifications and ability to perform the work.
- Registration: Offerors must be registered in SAM.gov. SDVOSBs and VOSBs must also be registered in the SBA-Dynamic Small Business Search (DSBS) Registry.
- Note: This is for market research only; the Government will not pay for response costs and is not obligated to issue a solicitation or award a contract.