DH10--DIGITAL WAYFINDING

Amendment / Modification

This amendment extends the deadline for the solicitation.

• The "HOUR & DATE for Receipt of Offers" has been extended.

• The deadline for receipt of offers is extended to April 24, 2026, at 1:00 PM MST.

• All offers are due by the new deadline via email to Felicia Simpson at Felicia.Simpson@va.gov.

• Contractors must sign clause 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE FOR SERVICE AND CONSTRUCTION (JAN 2023) (DEVIATION) on page 28.

• All documentation under Section E and all amendments must be submitted; failure to do so will result in the offer not being accepted or evaluated.

Amendment / Questions & Answers / Clarifications

This amendment addresses vendor questions regarding the digital wayfinding system. Key updates include:

• Offer Due Date: Extended to April 20, 2026, at 1:00 PM MST.

• Submission Method: Offers must be submitted via email to Felicia.Simpson@va.gov.

• Required Clauses: Contractors must sign clause 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE FOR SERVICE AND CONSTRUCTION (JAN 2023) (DEVIATION).

• Documentation: All documentation under Section E and all amendments must be submitted; failure to do so may result in offer rejection.

• Installation Locations: VA can mark locations on plan drawings; specific wall types (drywall, tiled) and screen orientation (landscape/portrait) will be determined based on contractor expertise and ADA compliance.

• Screen Size: A range of 47"-65" is provided, with larger screens likely near main entrances. Contractor expertise is relied upon for recommendations.

• Branding: Navy blue and VA logo similar to the main VA website should be used as a starting point. Design discussions will occur with VASD.

• Power & Data: VA is responsible for power; the contractor is responsible for network cabling and setup. Hotspot usage is anticipated, negating the need for data cabling in some cases.

• Delivery & Installation: PO issuance is post-award. Installation is to begin before June 30th. Contractors are responsible for material storage and housekeeping.

• Drawings: Archived floor plans (CAD/PDF) can be provided; locations are being finalized. Contractor expertise is crucial for site assessment.

• Square Footage: La Jolla campus is 1.6M sqft (Building 1 is ~900,000 sqft); other locations have specified square footage. Wayfinding displays will be in the main hospital but cover all campus buildings.

• Software: The government does not have a software license; required wayfinding software is included in the RFP scope.

• Network: Existing networks shall not be used; the awarded contractor will supply network switches and related requirements.

• Installation Hours: Monday to Friday, 8:00 AM to 4:30 PM.

• The offer due date and submission method have been updated.

• Clarifications have been provided on technical requirements, site conditions, and contractor responsibilities, which may impact proposal preparation.

Amendment / Modification

This amendment addresses questions received regarding the digital wayfinding system for the VA San Diego Healthcare System (VASDHS).

Key changes and clarifications include:

• Question Deadlines: All questions are now due by April 13, 2026, at 1:00 PM MST.
• Offer Submission Deadline: All offers are due by April 20, 2026, at 1:00 PM MST.
• Submission Method: Offers must be submitted via email to Felicia Simpson, Contract Specialist, at Felicia.Simpson@va.gov.
• Required Clause: Contractors must sign clause 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE FOR SERVICE AND CONSTRUCTION (JAN 2023) (DEVIATION) on page 28 of the solicitation.
• Documentation Requirement: All documentation under Section E and all amendments must be submitted. Failure to do so will result in the offer not being accepted or evaluated.

Responses to Vendor Questions:

• Installation Locations: VA can mark locations on plan drawings. Photos are not provided.

• Wall Types: Screens will be mounted on mostly drywall (metal/wood studs) and some tiled walls.

• Screen Orientation: Contractors will provide professional recommendations for optimal screen orientation (landscape/portrait), ensuring ADA compliance.

• Screen Sizing: Contractors will provide recommendations; 65" screens are likely for main entrances, and 47" for other locations.

• Branding: Navy blue color and VA logo similar to the main VA website should be used as a starting point. Design discussions will occur with VASD.

• Power & Data: VASD is responsible for power. Contractors are responsible for cabling and network setup. Hotspot usage may negate the need for data cabling.

• Waste Disposal: Contractors are responsible for their housekeeping and hauling away packaging materials. Only service elevators can be used at the La Jolla Medical Center.

• Material Storage: Contractors are responsible for safely storing materials and tools; no items shall be left unsupervised on-site.

• PO Issuance & Installation: The Purchase Order (PO) will be issued upon contract award. Installation is to begin before June 30, 2026.

• Drawings: Archived floor plan drawings (CAD/PDF) can be provided; locations are being finalized.

• Construction Projects: Multiple active construction projects are underway but do not affect pathfinding screen locations.

• Delivery vs. Installation: The discrepancy between a 5-01-2026 delivery date and a 6-30-2026 installation start date is clarified: Installation begins before June 30th. The PO is issued post-award.

• Facility Details: Specific details are provided for VASD – Jennifer Moreno Medical Center, Kearny Mesa Outpatient Clinic, Chula Vista Outpatient Clinic, and Oceanside Outpatient Clinic regarding buildings, floors, and approximate destinations (to be determined by contractor).

• Financing Clause: FAR 52.232-29 will not be included as this is a firm-fixed-price requirement.

• Existing Tools: This is a new system implementation; VASD does not have an existing pathfinding system.

• Square Footage: Estimated square footage for La Jolla (1.6M sqf), Kearny Mesa (100K sqf), Chula Vista (37K sqf), and Oceanside (66K sqf) are provided. The La Jolla campus is 1.6M sqf, with Building 1 (main hospital) being ~900,000 sqf. Displays will be in the main hospital but cover all campus buildings.

• Solicitation deadlines (questions and offers).

• Submission instructions.

• Required clauses and documentation.

• Scope and technical details related to the digital wayfinding system.

• Offerors must acknowledge this amendment.

• The deadline for questions is April 13, 2026. The deadline for offers is April 20, 2026.

• All required documentation, including acknowledgments of all amendments, is mandatory for offer evaluation.

Amendment / Modification

This amendment addresses questions received regarding the digital wayfinding system. Key changes include:

• Deadline Extension: All questions are now due by April 13, 2026, at 1:00 PM MST. All offers are due by April 20, 2026, at 1:00 PM MST.

• Submission Method: Offers shall be submitted via email to Felicia Simpson, Contract Specialist, at Felicia.Simpson@va.gov.

• Required Clause: Contractors must sign clause 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE FOR SERVICE AND CONSTRUCTION (JAN 2023) (DEVIATION) on page 28.

• Documentation Requirement: All documentation under Section E and all amendments must be submitted. Failure to provide required documents and acknowledge amendments will result in the offer not being accepted or evaluated.

• Solicitation deadlines (questions and offers).

• Submission instructions.

• Required clauses and documentation.

• Offerors have an extended deadline for submitting questions and final offers.

• Specific email submission instructions are provided.

• Failure to comply with documentation and amendment acknowledgment requirements will lead to disqualification.

Amendment / Modification

This amendment addresses questions received regarding the digital wayfinding system for the VA San Diego Healthcare System (VASDHS).

Key changes and clarifications include:

• Q&A Responses: Provides answers to vendor questions concerning installation locations, wall types, screen orientation (landscape/portrait), screen sizing, branding requirements, power and data connections, waste disposal, material storage, and delivery timelines.
• Deadlines Extended: All questions are now due by April 13, 2026, at 1:00 PM MST. All offers are due by April 20, 2026, at 1:00 PM MST.
• Submission Instructions: Offers must be submitted via email to Felicia Simpson, Contract Specialist, at Felicia.Simpson@va.gov.
• Required Clause: Contractors must sign clause 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE FOR SERVICE AND CONSTRUCTION (JAN 2023) (DEVIATION) on page 28.
• Documentation Requirement: All documentation under Section E and all amendments must be submitted; failure to do so will result in the offer not being accepted or evaluated.
• Installation Timeline: Installation is to begin before June 30, 2026.
• Site Information: Provides details on the number of buildings, floors, and approximate destinations for several VASDHS locations (Jennifer Moreno Medical Center, Kearny Mesa Outpatient Clinic, Chula Vista Outpatient Clinic, Oceanside Outpatient Clinic).

This amendment primarily impacts the Questions & Answers section and submission deadlines. It also provides additional details on specific facility locations.

Proposal deadlines have been extended. Offerors must ensure all required documentation, including acknowledgments of this amendment, are submitted by the new deadlines. Specific requirements regarding power, data, and material handling have been clarified.

Amendment / Modification

This amendment addresses questions received regarding the digital wayfinding system. Key changes include:

• Deadline Extension: The deadline for all questions is extended to April 13, 2026, at 1:00 PM MST. The deadline for offers is extended to April 20, 2026, at 1:00 PM MST.
• Submission Method: Offers shall be submitted via email to Felicia Simpson, Contract Specialist, at Felicia.Simpson@va.gov.
• Required Clause: Contractors must sign clause 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE FOR SERVICE AND CONSTRUCTION (JAN 2023) (DEVIATION) on page 28 of the solicitation.
• Submission Requirements: All documentation under Section E and all amendments must be submitted. Failure to provide required documents and acknowledge all amendments will result in the offer not being accepted or evaluated.

• Proposal submission deadlines.
• Required documentation and acknowledgments.

Offerors are granted additional time to submit questions and final offers. Specific submission instructions and required documentation have been clarified. Failure to comply with submission requirements and acknowledgments will lead to disqualification.

Solicitation / RFP / RFQ

This solicitation is for a digital wayfinding system to improve navigation for patients, visitors, and staff at four VA San Diego Healthcare System (VASDHS) facilities. The project includes concept, design, manufacturing, installation, and maintenance of interactive touchscreen monitors and associated hardware.

• Installation of 16 digital wall-mounted touchscreen monitors (47"–65") with cabling.

• ADA compliant interactive floor maps.

• Turn-by-turn directions with an elevator-only routing option.

• "Top 10 Destinations" quick-access cards with photos and hours.

• Real-time content with remote update capabilities.

• Built-in accessibility features (screen reader, magnifier, text scaling, high contrast display).

• Staff training.

• Browser-based platform with a single URL for all four VA San Diego locations.

• Indoor routing at each location, with an exterior campus map for the main hospital.

• VA-branded QR codes.

• Print-Ready Maps in exportable layouts.

• Standard manufacturer warranty (no extended warranties requiring advance payment).

• Contract Type: Firm-Fixed-Price.

• Period of Performance: Base POP 05/01/2026 - 04/30/2027; Option 1 POP 05/01/2027 - 04/30/2028; Option 2 POP 05/01/2028 - 04/30/2029; Option 3 POP 05/01/2029 - 04/30/2030.

• Estimated Value: $34 Million (This is likely an estimate or ceiling, not a guaranteed amount).

• Offers are due by April 20, 2026, 1:00 PM MST.

• Offers must be submitted via email to Felicia.Simpson@va.gov in PDF format.

• Questions are due by April 13, 2026, 1:00 PM MST.

• Evaluation will be based on the most advantageous offer, considering price and non-price factors (Technical Approach, Experience, Required Documents). Lowest Price Technically Acceptable (LPTA) procedures will not be used.

• Key submission requirements include VA Form 10091, W-9, FMS Vendor File Update Form, SAM registration verification, and signed VAAR 852.219-75 certification.

• This acquisition is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) in accordance with VAAR 852.219-73 and FAR 52.219-27.

• Offerors must be certified SDVOSBs listed in the SBA certification database at the time of offer and award.

• Limitations on subcontracting apply (50% for services).

• The NAICS code is 541512 - Computer Systems Design Services.

• All questions and offers must be submitted via email to Felicia.Simpson@va.gov.

• Vendors must submit VA Form 10091 and W-9 to the VA Financial Service Center in Austin, TX.

Form / Attachment

This document is IRS Form W-9, "Request for Taxpayer Identification Number and Certification." It is used by U.S. persons (including resident aliens) to provide their correct Taxpayer Identification Number (TIN) to persons who are required to file information returns with the IRS to report payments made to them.

• Part I: Taxpayer Identification Number (TIN): Requires the individual or entity to provide their Social Security Number (SSN) or Employer Identification Number (EIN).
• Part II: Certification: Requires the individual or entity to certify that the TIN provided is correct, that they are not subject to backup withholding, and that they are a U.S. citizen or other U.S. person.
• Lines 1-7: Collects name, business name (if applicable), address, city, state, and ZIP code.
• Line 3a & 3b: Gathers information about the entity's federal tax classification and whether it has foreign partners, owners, or beneficiaries.
• Line 4: Allows for exemption codes for backup withholding and FATCA reporting.

Bidders may be required to complete and submit this form to the government or prime contractor as part of the contracting process. Providing an accurate and complete Form W-9 is essential to avoid backup withholding and ensure proper payment processing. It helps the government fulfill its tax reporting obligations.

Form / Attachment / Pricing Sheet

This document is a "Vendor Information" form used to collect essential details about a vendor. It is likely required for new vendor registration or to update existing vendor profiles within a government system, such as the VA database.

• Requester and Service Information: Fields for the requesting entity and the service being procured.
• Vendor Identification: Vendor Name, Tax Identification Number (TIN) or Social Security Number (SSN), and DUNS number.
• Contact and Address Details: Physical and mailing addresses, phone/fax numbers, and point of contact information.
• Contractual Information: Details on existing contracts, payment terms, FOB, and prompt payment discounts.
• Business Classifications: Indicators for 1099 status, Business Type (Small, Large, etc.), and Socioeconomic Groups (e.g., Veteran-Owned, Woman-Owned, Hubzone).
• Registration Status: Confirmation of Central Contractor Registration (CCR) and links to mandatory registration sites.

Vendors must complete this form accurately to be considered for opportunities and to receive payments. It requires providing business details, socioeconomic status, and confirmation of mandatory government registrations (like CCR and DUNS). Failure to complete these fields correctly may result in administrative action or prevent vendor onboarding.

Form / Attachment / Pricing Sheet

This document, VA Form 10091, is a Vendor File Request Form used by the Department of Veterans Affairs (VA) to gather essential payment data from vendors. It is used to establish or update vendor records for processing electronic payments in accordance with federal regulations.

• Request Type: New Vendor registration or Update Existing Vendor.
• VA Facility Information: Details about the VA facility submitting the form.
• Payee/Vendor Information: Includes vendor registration status in SAM.gov, Unique Entity Identifier (UEI), EFT Indicator, Taxpayer Identification Number (TIN/SSN), NPI (for medical providers), Small Business status, legal name, Doing Business As (DBA) name, contact information (email, phone), and addresses.
• EFT/ACH Information: Bank name, routing number, account number, and account type for electronic payments.
• Authorized Representative: Information and signature of the individual authorized to represent the vendor.

Vendors seeking to do business with the VA or update their existing payment information must complete and submit this form. It is crucial for ensuring timely and accurate electronic payments. Key fields like UEI, TIN/SSN, and bank details must match SAM.gov records for new vendors. Existing vendors must update banking changes directly in SAM.gov, but other changes may require this form. Failure to provide accurate information may delay payments.

Solicitation / RFP / RFQ

This solicitation is for a "DIGITAL WAYFINDING" system for the VASD Jennifer Moreno Medical Center. The government is procuring a digital wayfinding system.

• The core requirement is a "DIGITY WAYFINDING SYSTEM".

• Place of Performance: VASD Jennifer Moreno Medical Center, 3350 La Jolla Village Dr., San Diego CA 92161.

• Response Date/Time/Zone: 03-25-2026 10:00AM MOUNTAIN TIME, DENVER, USA.

• Contracting Office Address: NCO 22, Department of Veterans Affairs, NCO 22 - Mesa Annex, 4135 S. Power Rd #103 RM 116, Mesa, AZ 85212.

• Point of Contact: Felicia Simpson, Contracting Officer, felicia.simpson@va.gov.

• Set-Aside: SDVOSBC (Service-Disabled Veteran-Owned Small Business).

• Solicitation Number: 36C26226Q0506

• Product Service Code: DH10

• NAICS Code: 541512

• The archive period is 15 days after the response date.

Sources Sought / Market Research

This is a Sources Sought announcement for market research purposes only. The Department of Veterans Affairs (VA) San Diego Healthcare System (VASDHS) is seeking information on potential sources capable of providing interactive wall-mounted wayfinding touchscreen monitors and associated hardware. The goal is to enhance wayfinding and improve navigation for patients and staff across four VASDHS facilities.

• Installation of 16 digital wall-mounted touchscreen monitors (47"–65") with associated cabling.

• ADA compliant interactive floor maps.

• Turn-by-turn directions with elevator-only routing.

• "Top 10 Destinations" quick-access cards with photos and hours.

• Real-time content with remote update capabilities.

• Built-in accessibility features (screen reader, magnifier, text scaling, high contrast).

• Staff training.

• Provision of all required equipment and accessories.

• Browser-based platform accessible via a single URL for all four locations.

• Indoor routing for each location, with exterior campus map for the main hospital.

• VA-branded QR codes.

• Print-Ready Maps in exportable layouts.

• The NAICS code is 541512 with a size standard of $34.0 Million.

• No sub-contracting opportunities are anticipated.

• This is not a solicitation or request for proposals/quotes.

• Responses must be in writing and submitted via email to felicia.simpson@va.gov by March 23, 2026, 10:00 AM MST.

• Submissions should be marked "Attn: Felicia Simpson, Contract Specialist."

• The government is not obligated to pay for any costs associated with responding.

• This announcement is for market research to identify qualified Service-Disabled Veteran Owned Small Businesses (SDVOSBs), Veteran Owned Small Businesses (VOSBs), 8(a), HubZone, and other Small Businesses.

• The VA is mandated to consider a total set-aside for SDVOSBs. If responses are inadequate, an alternate set-aside or full and open competition may be considered.

• Company name, address, point of contact, phone, fax, and email.

• DUNS number, Cage Code, Tax ID Number.

• Type of small business (e.g., SDVOSB, VOSB, 8(a), HUBZone).

• A capability statement addressing qualifications and ability to perform the described work.

• Offerors must be registered in SAM.gov.

• SDVOSBs/VOSBs must also be registered in the SBA DSBS Registry.

• The place of performance includes VASD San Diego Healthcare System and three other locations: VASD Kearny Mesa Outpatient Clinic, VASD Chula Vista Outpatient Clinic, and VASD Oceanside Outpatient Clinic.