FY26: NRM (PROJ: 548-23-105) BB Upgrade Interior Signage and Wayfinding

Questions & Answers / Clarifications

This document is an RFI Log containing questions and answers related to the FY26: NRM (PROJ: 548-23-105) BB Upgrade Interior Signage and Wayfinding solicitation (Solicitation Number 36C24826Q0483).

• Bid Date Extension: The original bid date request for an extension to May 27, 2026, was clarified. The Proposal Due Date is June 10, 2026, at 10:00 AM EST.
• Vendor Sourcing: The government will not provide a list of recommended signage vendors or procurement support. The contractor is responsible for identifying and securing all necessary vendors.
• Sign Type W23.6 Quantity: The required quantity for Sign Type W23.6 is 0, pending further clarification or addendum.
• Off-Hours Work: Off-hours work will be required as necessary to prevent disruption to hospital operations. Specific areas will be determined during phasing plan development.
• Dumpster Use: Dumpsters may be allowed with prior COR approval and must be placed in an authorized location meeting NFPA 241 separation requirements.
• Existing Signage Determination: Older signs are replaced with new ones. Newer signs are retained if they meet ADA requirements and the new design standard. Non-compliant signs must be corrected or replaced.
• Wall Repair/Painting: Wall repair, patch, and paint are limited to areas disturbed by signage removal/installation. The contractor provides paint, and the VA provides colors/match codes.
• Submittals: Required submittals are limited to shop drawings, product data, samples, prototypes, and sign location/message schedule. Redesign, reprogramming, or wayfinding analysis is not required.
• Phasing: Phasing will be required to maintain 24/7 hospital operations, avoid disrupting patient care, and coordinate with COR for service interruptions and sequencing around occupied areas and infection-control zones.

This document clarifies several aspects of the solicitation, including the proposal due date, contractor responsibilities for vendor sourcing, specific quantity details for certain sign types, requirements for off-hours work, site logistics, and the scope of work related to existing conditions, wall repair, and submittals. Bidders should review these clarifications to ensure their proposals accurately reflect the project requirements.

Amendment / Modification

This amendment provides answers to Request for Information (RFI) questions submitted before the initial RFI due date of April 29, 2026, at 10:00 AM (EST).

• RFI Answers are provided.

• An additional site visit is scheduled for May 7, 2026, at 11:30 AM EST.

• The deadline for RFI submissions is extended to May 13, 2026, at 10:00 AM EST.

• The proposal due date is extended to June 10, 2026, at 10:00 AM EST.

• The proposal due date has been extended to June 10, 2026.

• Bidders should review the attached RFI Log for answers to submitted questions.

• RFI's received after the initial due date will be answered in a subsequent amendment.

Form / Attachment / Pricing Sheet

This document is a sign-in sheet for a site visit related to the FY26: NRM (PROJ: 548-23-105) BB Upgrade Interior Signage and Wayfinding opportunity. It records the individuals, companies, and contact information of attendees.

• Individual Name
• Company Name
• Phone Number / Email

This document indicates which companies attended the site visit. This information may be useful for bidders to understand potential competitors or partners who have expressed interest in the opportunity.

Amendment / Modification

This amendment modifies solicitation 36C24826Q0483 by:

• Extending the Proposal Due Date from May 19, 2026, 10:00 AM EST to June 10, 2026, 10:00 AM EST.

• Providing details for an additional site visit scheduled for May 7, 2026, at 11:30 AM EST at the Engineering Office BC-231. Offerors must notify Contract Specialist Melissa Everett of their intent to attend by 12:00 PM on May 6, 2026. Technical questions are not permitted during the site visit and must be submitted as RFIs.

• Establishing a deadline for Requests for Information (RFIs) of May 13, 2026, at 10:00 AM EST. RFIs must be submitted via email to Contract Specialist Melissa Everett, and responses will be posted as an amendment on SAM.gov.

• Providing the Site Visit Sign-In Sheet dated April 23, 2026.

• Proposal Due Date

• Site Visit Information

• RFI Submission Process and Deadline

• Attached Site Visit Sign-In Sheet

The proposal deadline has been extended. Offerors are advised to note the new RFI submission deadline and the details for the additional site visit.

Statement of Work (SOW) / Performance Work Statement (PWS)

This project involves the redesign and upgrade of interior signage and wayfinding systems at the West Palm Beach VA Medical Center.

• Provide labor, materials, tools, and equipment for the installation and delivery of new interior signage and wayfinding.

• The project will use the recently deployed signage as an aesthetic benchmark.

• Address ADA compliance issues with existing and new signage.

• Replace existing facility directories with digital, non-interactive directories.

• Replace existing overhead directional signs as needed.

• Evaluate and adjust newer wall-mounted directional signs for ADA compliance and design compatibility.

• Provide close-out documentation, including locations of equipment and cabling.

• Maintain a clean environment during installation and properly dispose of or turn in materials.

• The work must be completed within 270 calendar days from the date of award.

• Work hours are Monday through Friday, 8:00 AM to 6:00 PM, unless otherwise approved.

• Some areas may require after-hours work, which must be coordinated with the COR.

• Scheduling: Submit a schedule with estimated dates and costs for review and approval. Provide a comprehensive phasing plan updated weekly. A two-week notice is required for schedule changes. Four days' notice is required for closures or disruptions impacting daily operations. Utility outages require at least four calendar days' notice.

• Infection Control & Safety: Implement Interim Life Safety Measures (ILSM), conduct Infection Control Risk Assessments (ICRA), and Pre-Construction Risk Assessments (PCRA). Adhere to OSHA-approved safety courses for personnel and supervisors. Provide a site-specific safety program administered by a Competent Person (CP).

• Asbestos Management: Comply with VHA policy on identification, management, and control of asbestos-containing materials (ACM). This includes facility asbestos O&M plans and pre-construction asbestos surveys.

• Reporting: Submit monthly written progress reports by the second workday of each month. Progress meetings will be held to discuss work progress, schedule, and quality control.

• Government Furnished Information: Record drawings will be provided upon request but should not be considered "as-built".

• Confidentiality: All deliverables are the exclusive property of the U.S. Government. No information shall be released by the contractor without written approval from the CO.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the design development for an interior sign program at the VA West Palm Beach Health Care System, Project 548-23-105, under Contract 36C24823C0086.

The project involves updating and standardizing interior signage based on the 2023 VA Signage Design Manual, adapting it to the facility's specific needs. Key aspects include:

• Aesthetic Benchmark: Utilizing recently deployed interior signage as the basis for the new design.
• ADA Compliance: Rectifying ADA compliance issues with existing signage, including removal of older signs and specification of new ones where necessary.
• Directory Updates: Replacing existing facility directories with digital, non-interactive versions.
• Overhead Signage: Replacing existing overhead directional signs as needed.
• Wall-Mounted Signage: Evaluating newer wall-mounted eye-level directional signs for ADA compliance and design compatibility, with necessary adjustments to be specified.

Not explicitly detailed in this section, but the project emphasizes ADA compliance and consistency with VA signage standards.

VA West Palm Beach Health Care System.

• Adherence to the 2023 VA Signage Design Manual.
• Evaluation and correction of ADA compliance issues.
• Transition to digital, non-interactive directories.
• Consideration of existing signage aesthetics and placement.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire (PPQ) intended for clients to evaluate a contractor's performance on a previous project. The information gathered will be used by the government (specifically the VA) to assess contractor performance risk for future solicitations.

• Contractor Information: Fields for firm name, address, CAGE code, UEI number, and point of contact.
• Contract Information: Details about the contract performed, including contract number, type, title, dates, and prices.
• Project Description: A section for the contractor to describe the project and its relevance to the current opportunity.
• Client Information: Fields for the client's name, title, contact information, and role in the project.
• Performance Ratings: Clients are asked to rate the contractor on various aspects of performance using an adjective rating scale (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory, Not Applicable). These aspects include:
  • Quality
  • Schedule/Timeliness of Performance
  • Customer Satisfaction
  • Management/Personnel/Labor
  • Cost/Financial Management
  • Safety/Security
  • General performance and willingness to rehire.
• Remarks: A section for clients to provide narrative feedback, including strengths, weaknesses, and deficiencies.

Bidders will need to provide this form to their clients to complete. The completed questionnaires will be submitted with the bidder's proposal. The government will use this information to evaluate the bidder's past performance. Clients are encouraged to submit the questionnaire directly to the offeror, who will then submit it to the VA with the proposal. The government reserves the right to verify all information.

Form / Attachment / Pricing Sheet

This document, "Part 3 of 4 - VA Specifications," contains the "Project Specifications" for the "Upgrade Interior Signage and Wayfinding" project (Project 548-23-105) at the VA West Palm Beach Healthcare System. It details the technical specifications for the signage project.

This document is a comprehensive set of specifications covering various aspects of the signage project, including:

• General Requirements: Safety, bid items, specifications, construction security, operations, alterations, disposal, restoration, physical data, surveying, layout, as-built drawings, roadway use, field offices, temporary utilities, and electronic submittals.
• Special Sections: List of drawing sheets.
• Divisions:
  • General Requirements (Division 01)
  • Existing Conditions (Division 02) - Demolition
  • Metals (Division 05) - Metal Fabrications
  • Finishes (Division 09) - Painting
  • Specialties (Division 10) - Interior Signage
  • Electrical (Division 26)
  • Communications (Division 27)
• Specific Sections Detailed:
  • Section 00 01 15: List of Drawings
  • Section 01 00 00: General Requirements
  • Section 01 33 23: Shop Drawings, Product Data, and Samples
  • Section 01 35 26: Safety Requirements
  • Section 01 42 19: Reference Standards
  • Section 01 57 19: Temporary Environmental Controls
  • Section 01 74 19: Construction Waste Management
  • Section 02 41 00: Demolition
  • Section 05 50 00: Metal Fabrications
  • Section 09 91 00: Painting
  • Section 10 14 00: Signage
  • Sections 26 05 11, 26 05 19, 26 05 26, 26 05 33, 26 27 26, 27 05 11, 27 1500: Electrical and Communications installations.

This document is critical for bidders as it outlines the detailed technical requirements, scope of work, materials, installation procedures, safety protocols, and quality standards for the "Upgrade Interior Signage and Wayfinding" project. Bidders must thoroughly review these specifications to understand the full scope and requirements for their proposal.

Form / Attachment / Pricing Sheet

This document is a "VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION)". It requires offerors to certify their compliance with subcontracting limitations if awarded a contract. This is a mandatory certification for the offeror to complete and return with their bid, quotation, or proposal.

• Services: Contractors must not pay more than 50% of the contract amount to firms that are not certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) or Veteran-Owned Small Businesses (VOSBs).
• General Construction: Contractors must not pay more than 85% of the contract amount to firms that are not certified SDVOSBs or VOSBs. Costs of materials are excluded.
• Special Trade Construction: Contractors must not pay more than 75% of the contract amount to firms that are not certified SDVOSBs or VOSBs. Costs of materials are excluded.
• Acknowledgement: Offerors acknowledge that false certifications are subject to criminal, civil, or administrative penalties.
• Good Faith: SDVOSB/VOSB awardees are subject to penalties if VA determines they did not act in good faith.
• Cooperation: Offerors must cooperate with VA and provide documents to demonstrate compliance.
• Certification Section: A section for the offeror to formally certify compliance, including printed name, title, signature, and date.

This document is critical for bidders. Failure to complete and submit this certification will result in the offer being deemed ineligible for evaluation and award. Bidders must understand and agree to the subcontracting limitations specific to the type of contract (Services, General Construction, or Special Trade Construction) to ensure compliance if awarded.

Form / Attachment / Pricing Sheet

This document is a Price/Cost Schedule for the opportunity. Bidders should use this to provide their pricing for the specified item.

• Item Number: 0001
• Description of Supplies/Services: Bid-Build project including redesign-upgrade of existing wayfinding, identification, and regulatory interior signage for Project 548-23-105 NRM BB Upgrade Interior Signage and Wayfinding.
• Location: Thomas H. Corey VA Medical Center, West Palm Beach, Florida.
• Period of Performance: 270 days.
• Principal NAICS Code: 236220 - Commercial and Institutional Building Construction.
• Product/Service Code: Z1DA - Maintenance of Hospitals and Infirmaries.
• Quantity: 1.00 Unit (JB).
• Delivery Schedule: 270 Days After NTP (Notice to Proceed).
• Ship To: Veterans Administration Health Care System, Thomas H. Corey VA Medical Center, 7305 N. Military Trail, West Palm Beach, FL 33410-6400, USA.

This schedule requires bidders to provide unit prices and total amounts for the described signage upgrade project. It also specifies the delivery location and timeline, which are critical for proposal preparation and project planning.

Form / Attachment / Pricing Sheet

This document is an Excel spreadsheet intended for bidders to provide a detailed breakdown of their base offer costs. It serves as a template for outlining labor and material costs across various construction divisions, as well as for calculating overhead, profit, and bond percentages.

• Cost Breakdown: Sections for Labor Cost, Material Cost, and Total Cost for each construction division (e.g., Division 1 - General Requirements, Division 2 - Existing Conditions, etc.).
• Subtotals: Provides subtotals for each division and an overall subtotal for the base offer.
• Overhead & Profit: Fields to input Overhead % and Profit %.
• Bond %: Field to input Bond %.
• Total Base Offer Cost: A final field to sum all costs.
• Offeror Information: Fields for Project Number, Project Title, Project Location, and Offeror details (Name, Address).

Bidders must use this form to provide a comprehensive price breakdown for their base offer. The government will use this detailed pricing for its price analysis. The instructions emphasize the need to avoid lump-sum pricing and provide sufficient detail to support the overall offer price.

Form / Attachment / Pricing Sheet

This document is a General Decision Number (GDN) for wage rates applicable to building construction projects in Palm Beach County, Florida. It specifies prevailing wage rates and fringe benefits for various construction crafts and trades.

• General Decision Number: FL20260220, dated 01/02/2026.
• Geographic Area: Palm Beach County, Florida.
• Project Type: Building Construction Projects (excluding single-family homes or apartments up to 4 stories).
• Crafts and Trades: Lists specific wage and fringe rates for roles such as Asbestos Worker, Carpenter, Electrician, Elevator Mechanic, Operator (various types), Ironworker, Pipefitter, Plumber, Sprinkler Fitter, Sheet Metal Worker, Cement Mason, Laborer, Painter, Roofer, Tile Setter, Truck Driver, and Welders.
• Footnotes: Provides details on vacation pay credit (based on years of service) and paid holidays.
• Executive Orders: Includes information on Executive Order 13706 (Paid Sick Leave) and Executive Order 13658 (Federal Contractor Minimum Wage), outlining contractor obligations.
• Appeals Process: Details the procedures for appealing wage determination decisions.

Bidders must use these prevailing wage rates to ensure compliance with labor standards when performing the contract work. This document is crucial for accurately estimating labor costs and developing compliant proposals for projects in the specified area and construction type.

Form / Attachment / Pricing Sheet

This document serves as a Drawing Index for the "DESIGN DEVELOPMENT DOCUMENTS" for Project No. 548-23-105, Contract No. 36C24823C0086, specifically related to the "AE Upgrade Interior Signage" project at the VA West Palm Beach facility. It lists all drawings included in the set, organized by category, and also contains detailed floor plans, sign location plans, and photographic documentation of existing signage.

• Drawing Index: Organizes drawings by category including Signage, Electrical Legends & Symbols, Electrical General Notes, Electrical Plans, Electrical Details, and Electrical Schedules.
• Signage Plans: Includes plans for various floors (B, 1-9) detailing proposed new signage locations (identification, wayfinding, notification, life safety, regulatory) and demolition plans for existing signs.
• Electrical Plans: Covers electrical layouts for electrified signs and general electrical systems for Levels 1 through 9.
• Symbol Key: A legend is provided to interpret symbols used on the plans.
• Photographic Documentation: Includes images of existing signs, cross-referenced with their location and demolition/reinstallation status.
• Consultant & A/E Information: Lists Wayfinding Associates (Wayfinding Design and Planning), Above Group, Inc. (Electrical Engineering), and Design Build Consortium (Architect/Engineer).

This document is critical for bidders to understand the full scope of the interior signage and electrical work. It provides a comprehensive overview of all design documentation, enabling bidders to accurately estimate costs, plan logistics, and ensure compliance with design intent. The detailed floor plans, sign location plans, and photographic evidence of existing conditions are essential for assessing the work required for both new installations and demolition of existing signage.

Solicitation / RFP / RFQ

This solicitation is for a Bid-Build (BB) project to redesign and upgrade the existing interior signage and wayfinding systems at the Thomas H. Corey VA Medical Center in West Palm Beach, Florida. The project involves providing all labor, tools, and materials necessary for the upgrade.

• Redesign and upgrade of interior wayfinding, identification, and regulatory signage.

• Compliance with the Statement of Work (SOW) and associated specifications and drawings.

• Adherence to Infection Control Risk Assessment (ICRA) and Interim Life Safety Measures (ILSM).

• Compliance with Davis Bacon Wage Determinations.

• Contract Type: Firm-Fixed-Price.

• Period of Performance: 270 calendar days after receipt of Notice to Proceed.

• Magnitude of Construction: Estimated between $2,000,000 and $5,000,000.

• Proposals are due by May 19, 2026, at 10:00 AM EST.

• Proposals must be submitted as two separate documents: Technical and Price.

• Evaluation will be based on a trade-off basis, with technical factors being more important than price.

• Key deadlines: Site Visit (April 23, 2026), RFIs Due (April 29, 2026).

• This acquisition is a total set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).

• Offerors must be actively registered in SAM.gov and SBA Veteran Small Business Certification (VetCert).

• Offerors must perform at least 15% of the contract cost with their own employees.

• Performance and Payment Bonds are required.

• A Bid Bond (Offer Guarantee) is required, equal to 20% of the bid price or $3,000,000, whichever is less.

• All specifications and drawings will be provided electronically via SAM.gov.

Form / Attachment / Pricing Sheet

This document is the "EMR FORM - FORM FOR BIDDER/OFFEROR TO COMPLETE & SUBMIT WITH PROPOSAL - Pre-Award Contractor Evaluation Form." It is designed to collect essential pre-award information from potential contractors regarding their safety and insurance history.

• Company Information: Requires Company Name, Address, Telephone, Fax, Email, and Contact person.
• OSHA 300 Data: Bidders must provide data for the past four years (2022-2025) including:
  • Number of man-hours (jobsite and office).
  • Number of cases involving days away from work, restricted activity, or both.
  • Days away, restricted, or transferred rate (DART Rate).
  • Number of serious, willful, or repeat violations from OSHA within the last 3 years (with explanations required for any violations; four serious, one repeat, or one willful violations will disqualify the contractor).
• Required Attachments: Bidders must attach copies of their OSHA 300 and 300a Forms.
• NAICS Code: Requires the six-digit North American Industrial Classification System (NAICS) Code for the acquisition.
• Safety Program Administrator: Asks who administers the company's Safety and Health Program.
• Insurance Experience Modification Rate (EMR): Requires the EMR for the past 3 years, noting that an EMR greater than 1.0 disqualifies the contractor.

This form is critical for bidders to complete accurately as it directly assesses their safety performance and insurance risk. Failure to meet the criteria outlined, particularly regarding OSHA violations and EMR, can lead to disqualification. The information provided will be used in the pre-award evaluation process.