G004--FY26: Emergency Residential Services| Tampa

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire used by the James A. Haley Veterans Hospital (JAHVH) to validate a vendor's past performance for an ongoing requirement for Emergency Residential Services. It is intended for references to provide feedback on a vendor's performance on past or current contracts/agreements.

• The questionnaire asks evaluators to rate a company's performance in several areas, including:
  • Professional staff
  • Responsiveness to inquiries
  • Flexibility in responding to urgent requirements
  • Overall customer satisfaction
• A rating scale is provided: "O" (Outstanding), "A" (Above Average), "S" (Satisfactory), "M" (Marginal), and "U" (Unacceptable).
• Evaluators are instructed to provide a narrative explanation for their ratings, especially for Marginal or Unsatisfactory performance.
• A section is included to indicate if the evaluator would hire the company again.
• Fields are provided for the evaluator's contact information, the company's name, and the title/description of the proposed project.

This questionnaire is a critical component for bidders to understand how their past performance will be evaluated. Vendors should ensure their references are prepared to complete this form accurately and provide detailed, positive feedback. The results of this questionnaire will directly impact the "Past Performance" evaluation factor for the solicitation (RFQ - 36C24826R0062).

Solicitation / RFP / RFQ

This document is a Solicitation/Contract/Order for Commercial Products and Commercial Services, specifically a Request for Proposal (RFP). It solicits offers for Emergency Residential Services to support the James A. Haley Veterans Hospital in Tampa, FL.

• The contract will be an Indefinite Delivery Indefinite Quantity (IDIQ) type.

• Services required are Emergency Residential Services.

• Reference pages 6-7 for the Schedule of Services.

• Reference pages 8-37 for the Performance Work Statement (PWS).

• The contract will have one (1) base year with four (4) one-year options.

• The NAICS code is 624221 with a size standard of $13.5 Million.

• All questions concerning this RFP and related documents must be directed to Peter Bedard at peter.bedard@va.gov.

• The deadline for submitting questions is 12:00 PM EST on 02/27/2026.

• The offer due date is 03/13/2026 at 12:00 PM EST.

• This acquisition is being conducted as an UNRESTRICTED procurement.

• The solicitation incorporates by reference FAR 52.212-1, 52.212-4, FAR 52.212-3, and 52.212-5. Addenda are attached.

• Payment will be made by the Department of Veterans Affairs Financial Services Center.

Amendment / Modification

This amendment modifies Solicitation 36C24826R0062 with the following changes:

1. Solicitation Page 1 Update: The "X" has been removed from the Service-Disabled Veteran-Owned Small Business (SDVOSB) designation in block 10 of page 1. This clarifies that the solicitation is unrestricted.
2. Attachment Replacement: Attachment D.5, the Past Performance Questionnaire, has been replaced due to a typo. The updated version is attached.
3. Vendor Questions Addressed: Questions from vendors regarding the RFP have been answered. Responses are provided on page 2 of this amendment.
4. Question Period Closed: The period for submitting questions is now closed, and no further questions will be considered.

• Solicitation page 1, block 10

• Attachment D.5 Past Performance Questionnaire

• Vendor questions and answers (provided on page 2)

• The set-aside status has been clarified as unrestricted.

• An updated Past Performance Questionnaire should be used.

• All vendor questions have been addressed, and the question period is closed.

Solicitation / RFP / RFQ

This solicitation is for Contracted Emergency Residential Services (CERS) for homeless veterans in Hillsborough County, Florida, to support the James A. Haley Veterans Hospital (JAHVH) Healthcare System. The services will be provided at the contractor's facility.

• Provide emergency residential services for homeless veterans.

• Offer a 24-hour supervised environment.

• Provide safe, secure housing with furnishings and personal linens.

• Offer three nutritious meals daily and snacks.

• Provide case management, including housing search and stabilization, and coordination with medical/mental health services.

• Facilitate transition to permanent housing.

• Adhere to specific admission criteria and practices, including flexibility and no sobriety requirements for admission.

• Maintain facility standards including fire safety, sanitation, and ADA compliance.

• Comply with numerous VA Directives, Handbooks, and Federal Regulations.

• Contract Type: Indefinite Delivery Indefinite Quantity (IDIQ).

• Period of Performance: One (1) base year plus four (4) one-year options.

• Minimum Amount: $2,500.00 (total, inclusive of base and option periods).

• Maximum Amount: $10,000,000.00 (total, inclusive of base and option periods).

• Proposals must be submitted electronically by the date and time specified.

• Questions are due by February 27, 2026, 12:00 PM EST, via email to Peter Bedard (peter.bedard@va.gov).

• Proposals must be submitted in four volumes: General, Technical Capability, Past Performance, and Price.

• Technical Capability and Past Performance are significantly more important than Price.

• Evaluation factors include Technical Capability (Quality Assurance, Personnel Staffing Plan), Past Performance, and Price.

• Offerors must be registered in SAM.

• Offerors must hold prices firm for 90 days from the offer due date.

• NAICS Code: 624221

• Size Standard: $13.5 Million

• Acquisition is Unrestricted or Set Aside for Small Business.

• Reference pages 6-7 for the Schedule of Services.

• Reference pages 8-37 for the Performance Work Statement (PWS).

• The solicitation includes numerous FAR and VAAR clauses incorporated by reference.

Form / Attachment / Pricing Sheet

This document is a U.S. Department of Labor Wage Determination, specifically for Service Contract Act (SCA) covered contracts. It establishes the minimum wage rates and fringe benefits required for various occupations in specific geographic areas. This is crucial for contractors to understand labor costs when bidding on federal contracts.

• Executive Orders: Details the applicability of Executive Order 14026 (effective Jan 30, 2022) and Executive Order 13658 (effective Jan 1, 2015) regarding minimum wage rates.
• Geographic Area: Specifies the area covered by this determination: Florida Counties of Hernando, Hillsborough, Pasco, Pinellas.
• Occupational Listing: Provides a comprehensive list of job classifications (e.g., Accounting Clerk, Administrative Assistant, Electrician, Painter, Computer Operator) with corresponding minimum hourly wage rates and required fringe benefits.
• Footnotes and Special Provisions: Includes notes on hazardous pay differentials, uniform allowances, and the applicability of Executive Order 13706 (Paid Sick Leave).
• Conformance Process: Outlines the procedure for contractors to request authorization for additional classifications and wage rates not listed in the determination.

This wage determination directly impacts a bidder's cost proposal. Bidders must ensure their proposed wages and fringe benefits meet or exceed the rates listed for all applicable occupations. Failure to comply can lead to contract violations. It is essential for understanding the labor costs associated with performing the contract work in the specified Florida counties.

Form / Attachment / Pricing Sheet

This document lists attachments relevant to Solicitation 36C24826R0062. Bidders should review these attachments as they contain important information for proposal preparation and understanding the requirements.

• Attachment 1: Conflict of Interest
• Attachment 2: Certification of Immigration and Nationality Act
• Attachment 3: Contractor Rules of Behavior
• Attachment 4: Quality Assurance Surveillance Plan (QASP)
• Attachment 5: Past Performance Questionnaire
• Attachment 6: Wage Determination

These attachments provide critical details regarding compliance, performance expectations, and required documentation. Specifically, bidders should pay close attention to the Conflict of Interest, Certification, Rules of Behavior, QASP, and Past Performance Questionnaire as they directly impact proposal content and contract execution. The Wage Determination is also essential for understanding labor cost considerations.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire used to gather feedback on a vendor's performance for the "Off-Site Teleradiology Services" requirement at the Orlando Veterans Affairs Medical Center (OVAMC). It is intended for references identified by the vendor to validate their past performance.

• The questionnaire asks evaluators to rate the company's performance in areas such as maintaining a professional staff, responsiveness to inquiries, flexibility in responding to urgent requirements, and overall customer satisfaction.
• Ratings range from "Outstanding" to "Unacceptable," with specific definitions provided for each.
• Evaluators are instructed to provide a brief narrative explanation for each rating.
• A final question asks if the evaluator would hire the company again, with a request for explanation.
• Fields are included for the evaluator's name, title, company, contact information, and the date the questionnaire was completed.

This questionnaire is a critical component for vendors to provide to their references. The responses will directly impact the government's evaluation of the vendor's past performance, which is a key factor in determining contract award. Bidders should ensure their references are aware of the requirements and deadlines for returning this questionnaire to Peter Bedard at peter.bedard@va.gov.

Form / Attachment / Pricing Sheet

This document is a Quality Assurance Surveillance Plan (QASP) that outlines the systematic method the Government will use to evaluate contractor performance for a stated contract. It details what will be monitored, how monitoring will take place, who will conduct it, and how efforts and results will be documented.

• Government Roles: Defines the responsibilities of the Contracting Officer (CO) and Contracting Officer's Representative (COR).
• Contractor Representatives: Identifies the contractor's primary and alternate program managers.
• Performance Standards: Outlines the standards used to determine contractor performance levels, which are detailed in Section 6.
• Methods of QA Surveillance: Describes the surveillance methods to be employed, including Direct Observation, Periodic Inspection, Validated User/Customer Complaints, Random Sampling, and Verification/documentation provided by the Contractor.
• Performance Requirements: Details specific performance requirements, acceptable quality levels, and surveillance methods for various measures (e.g., Provider Quality Performance, Qualifications of Key Personnel, Scope of Practice/Privileging, Patient Access, Patient Safety, Licensing/Certification, Mandatory Training, Clinical Information Return, Documentation/Timesheet).
• CPARS Ratings: Explains the rating system (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory) used for assessing contractor performance.
• Documenting Performance: Describes the process for documenting performance, including Contract Discrepancy Reports (CRs) and corrective action plans.

This QASP is crucial for bidders as it defines the performance expectations and the methods by which their performance will be evaluated if awarded the contract. Understanding these standards and surveillance methods will help potential bidders to structure their proposals and operational plans to meet or exceed the Government's quality requirements.

Form / Attachment / Pricing Sheet

This document, "Contractor Rules of Behavior," is an attachment (Attachment Four (4)) to a contract with the Department of Veterans Affairs (VA). It outlines the rights and authorizations regarding a contractor's access to and use of VA information assets and resources. It incorporates rules of behavior for using VA information systems and resources.

• General Terms and Conditions: Covers understanding of no expectation of privacy, consent to monitoring and reviews by VA personnel (including OI&T and OIG), and acknowledgment that unauthorized access or misuse of Federal systems is prohibited and subject to penalties.
• General Rules of Behavior: Establishes standards for information security, emphasizing user responsibility. Key rules include:
  • Following procedures for account access and not exceeding granted access.
  • Using only authorized systems, software, and data.
  • Restrictions on using non-contractor owned equipment for VA sensitive information without a waiver.
  • Not exploiting system controls or access rights for purposes other than the contract.
  • Not overriding security controls without explicit permission.
  • Limiting use of systems and information strictly to contract fulfillment, with no personal use authorized.
  • Granting access only to those with an official need-to-know.
  • Protecting passwords.
  • Using FIPS 140-2 validated encryption for VA sensitive information.
  • Following VA handbooks for information security and electronic media sanitization.
  • Ensuring prior VA approval for public dissemination of information.
  • Not hosting or administering internet servers related to contract performance without authorization.
  • Protecting government property and not removing VA sensitive information without authorization.
  • Using only VA-authorized anti-virus, anti-spyware, and firewall software.
  • Completing required information security and privacy training.
• Conditions for Use of Non-VA IT Resources: Details requirements for connecting to the VA network, remote access limitations, and prohibitions on dual network connections without authorization.
• Statement on Litigation: Clarifies that the agreement does not create rights enforceable in litigation.
• Acknowledgement and Acceptance: Requires the contractor to acknowledge receipt, understanding, and acceptance of the terms, and to sign and return the document.

Bidders must understand and agree to these rules of behavior as a condition of performing services under the contract. This document outlines critical security, privacy, and acceptable use policies for accessing and handling VA information and systems. Failure to comply can result in penalties. Bidders should review these requirements carefully to ensure their organization and personnel can meet them.

Form / Attachment / Pricing Sheet

This document is a "Contractor Certification: Immigration and Nationality Act of 1952, As Amended." It requires the contractor to certify compliance with all legal provisions related to the Immigration and Nationality Act, as enforced by Homeland Security, Immigration and Customs Enforcement, and the U.S. Department of Labor, specifically concerning non-immigrant foreign nationals working under contract or subcontract for the Department of Veterans Affairs (VA) while providing services to VA patient referrals.

• Compliance Statement: The contractor must certify they will not knowingly employ, contract, or subcontract with an illegal alien or a foreign national non-immigrant in violation of their status.
• E-Verify Requirement: The contractor must comply with "E-Verify" requirements consistent with "Executive Order 12989" and related amendments and Federal Acquisition Regulations.
• Consequences of Non-Compliance: Failure to comply may result in the prohibition of the foreign national from working on VA contracts and may form the basis for contract termination.
• Subcontractor Certification: The contractor agrees to obtain a similar certification from their subcontractors.
• Certification Fields: Includes signature, date, typed name and title, and company name.
• False Certification Warning: States that making a false, fictitious, or fraudulent certification may subject the maker to prosecution under 18 U.S.C. 1001.

Bidders must understand and be prepared to complete and submit this certification as part of their contractual obligations if awarded an opportunity that requires it. It outlines specific legal and compliance requirements related to employment of foreign nationals and the use of E-Verify.

Form / Attachment / Pricing Sheet

This document is a "Sample Conflict of Interest Acknowledgment" form (Appendix A) associated with VHA Handbook 1660.03. It is intended to ensure that individuals involved in HCR Contracts are aware of and agree to abide by the guidance regarding conflicts of interest.

• The form requires the individual to acknowledge receipt and agreement to abide by VHA Handbook 1660.03 concerning conflicts of interest in contracts or agreements for sharing of HCR.
• It also requires acknowledgment of completing appropriate Tier Level Medical Sharing/Affiliate Office Customer training.
• The form states that the acknowledgment may be placed in the individual's Electronic Official Personnel File and a copy in the official procurement file for HCR Contracts.
• Fields for "Description of Requirement," "Signature," and "Date" are included.

While this is an internal government form, bidders may encounter it as a required submission or as an attachment to a solicitation. It highlights the importance the government places on conflict of interest and training compliance for personnel involved in HCR Contracts. Bidders should be aware of these requirements if they are asked to provide this form or if it is referenced in a solicitation.

Solicitation / RFP / RFQ

This is a Request for Proposal (RFP) for Emergency Residential Services to support eligible beneficiaries of the James A. Haley Veterans Hospital (JAHVH) in Tampa, FL. The Department of Veterans Affairs, VISN 08, intends to solicit proposals for these services.

The core requirement is to provide Emergency Residential Services. Further details on specific tasks, products, or services will be provided in the solicitation document.

• Contract Type: Indefinite Delivery, Indefinite Quantity (IDIQ)

• Period of Performance: Anticipated base period from April 16, 2026, through April 15, 2027.

• Authority: Title 38 USC 8153 (Health Care Resources Sharing Authority) and FAR Part 12 (Acquisition of Commercial Products and Services) and FAR Part 15 (Contracting by Negotiation).

• Solicitation Issue Date: Anticipated on or about February 20, 2026.

• Response Date: February 20, 2026, 12:00 PM Eastern Time.

• Submission Method: Contractors are responsible for downloading the solicitation, attachments, and amendments from the designated website. No hard copies will be provided.

• Questions: Direct questions to Contracting Officer Peter Bedard via email at peter.bedard@va.gov. Include the solicitation number (36C24826R0062) in the subject line. Telephone requests will not be accepted.

• Set-Aside: Unrestricted solicitation.

• NAICS Code: 624221 (Temporary Shelters) with a Small Business Size Standard of $34 million.

• Product Service Code: G004 (Social Rehabilitation).

• SAM Registration: Prospective contractors must be registered in the System for Award Management (SAM.gov) under the applicable NAICS code. Registration is free and mandatory for award.

• The place of performance is off-site at the contractor's facility.

• Interested contractors should monitor the website for the official solicitation release and any subsequent amendments.