G099--HCHV Contract for Residential Services (VA-26-00026390)

Award Notice

This document serves as an award notice for the Homeless Residential Services contract through the Health Care for Homeless Veterans (HCHV) program. The contract is associated with the Alexandria Veterans Affairs Medical Center (AVAMC).

• Award Number: 36C25626D0059
• Awardee Name: THE SALVATION ARMY
• Award Amount: $1,606,000.00
• Award Date: 05-15-2026
• Contracting Office: Department of Veterans Affairs, Network Contracting Office 16, Alexandria VA Medical Center.
• Contracting Office Address: 2495 Shreveport Highway, Pineville, LA. 71360
• Solicitation Number: 36C25626Q0396
• Product Service Code: G099
• NAICS Code: 624229

Residential Services for the Health Care for Homeless Veterans (HCHV) program.

Amendment / Modification

This amendment extends the quote submission due date.

• The deadline for quote submission has been extended.

• The quote submission due date is extended from April 27, 2026, to April 30, 2026, at 12:00 PM CST.

Form / Attachment / Pricing Sheet

This document is a Quality Assurance Surveillance Plan (QASP) that outlines the systematic methods for evaluating the performance of a contract for Emergency Residential Contract Housing for Homeless Veterans. It details the government's surveillance activities and performance standards.

• Scope of Services: Provides immediate housing, room and board (including furnishings and meals), laundry facilities, and therapeutic/supportive services for eligible homeless Veterans.
• Therapeutic and Supportive Services: Includes accepting Veterans, structured group activities, collaboration with VA staff, individual counseling, medication monitoring, drug/alcohol-free setting, and promoting community interaction.
• Contractor Responsibilities: Maintaining records, collaborating on treatment and discharge planning, handling discharges, transporting Veterans for medical emergencies, and complying with confidentiality regulations.
• Facility Requirements: Must meet occupancy permits, safety codes, sanitation standards, be accredited, have operational HVAC, be clean, and equipped with first aid and evacuation plans. Fire safety requirements based on NFPA 101 are also detailed.
• Government Roles: Contracting Officer (CO) and Contracting Officer's Representative (COR) are responsible for oversight, technical administration, and surveillance.
• Performance Standards: Defines desired services and outlines methods of surveillance (direct observation, periodic inspections, progress meetings) and ratings (exceeds, meets, does not meet).

This QASP provides critical insight into the government's expectations for performance and quality under the contract. Bidders can use this document to understand the specific standards, services, and facility requirements that will be monitored and evaluated. It highlights the key areas of focus for quality assurance, including service delivery, facility maintenance, staff conduct, and record-keeping, which are essential for developing a compliant and competitive proposal.

Amendment / Modification

This amendment (0002) to solicitation 36C25626Q0396 incorporates a revised Quality Assurance Surveillance Plan (QASP) and provides answers to vendor questions.

• QASP: A revised QASP is incorporated. Bidders are instructed to download the new QASP uploaded on April 21, 2026, sign page 11, and return it with their quote.

• Questions & Answers: Responses to vendor questions are provided, clarifying several aspects of the solicitation.

• Proposal Due Date: The proposal due date has been extended from April 21, 2026, to April 27, 2026, at 12:00 PM CDT.

• Proposal Submission Requirements: Bidders are required to submit a proposal in accordance with the Instructions to Offerors and its Addendum (pages 44-51).

• Set-Aside: The solicitation is a 100% set-aside for Service-disabled Veteran-Owned Small Business (SDVOSB). However, a tiered evaluation approach will be used, prioritizing SDVOSBs and VOSBs, then other small businesses (HUBZone, 8(a)), and finally other than small businesses if no acceptable offers are found in the preceding tiers.

• QASP Signature: Bidders must sign the updated QASP on page 11 and return it with their quote.

• Incumbent Contract: This is a follow-on contract to 36C25621D0067, awarded to The Salvation Army.

• Proposal Submission: A proposal must be submitted to be considered for award.

• Set-Aside Evaluation: The tiered evaluation approach allows other business types to submit quotes if SDVOSB offers are not successful.

• QASP Template: Bidders must use the updated QASP provided with this amendment and sign page 11.

Amendment / Modification

This amendment extends the quote submission due date.

• The deadline for quote submission has been extended.

• The original quote submission deadline of April 21, 2026, has been extended to April 27, 2026, at 12:00 PM CST.

Form / Attachment / Pricing Sheet

This document is a Quality Assurance Surveillance Plan (QASP) template designed to assist in creating a QASP. Its purpose is to outline the evaluation criteria the Government and contractor will use to determine if performance standards for a specific contract have been met. The QASP should align with the performance standards in the "Performance Requirements Summary Matrix" of the Performance Work Statement (PWS).

• Scope of Work: Details the provision of 11 Emergency Residential Contract beds for Homeless Veterans, including room and board (meals, furnishings), laundry facilities, and therapeutic/supportive services.
• Therapeutic and Supportive Services: Encompasses immediate housing, structured group activities (e.g., therapy, social skills training), collaboration with VA staff, individual professional counseling, medication monitoring, drug/alcohol-free setting, and programs promoting community interaction.
• Record Keeping: Mandates individual records for each Veteran, including admission/discharge summaries, progress notes, treatment plans, and final summaries.
• Contractor Responsibilities: Includes staff qualifications, background checks, handling of deceased Veterans' effects, and providing services free from religious discrimination.
• Government Roles: Outlines responsibilities of the Contracting Officer (CO) and Contracting Officer's Representative (COR) for contract oversight and surveillance.
• Performance Standards: References the Performance Requirements Summary Matrix in the PWS, detailing specific indicators, standards, acceptable quality levels, and methods of surveillance for various tasks (e.g., room and board, meals, laundry, therapeutic services, record keeping, safety, facility maintenance).
• Incentives: Specifies that Exercise of Option Periods will be used as incentives.
• QA Surveillance Methods: Lists direct observation, periodic inspections, and progress meetings.

This document provides a detailed framework for the quality assurance and performance expectations for a contract related to homeless veteran services. Bidders can use this to understand the specific requirements, performance standards, and surveillance methods that will be employed to evaluate their performance. It highlights the critical areas of service delivery, record keeping, facility standards, and staff conduct that are essential for successful contract execution.

Solicitation / RFP / RFQ

This solicitation is for residential housing services for up to 11 veterans/beneficiaries experiencing homelessness. The goal is to provide a safe, low-barrier emergency shelter and coordinated supportive services to rapidly resolve housing instability and secure permanent housing. Services include room, board, transportation, and therapeutic rehabilitation and recovery.

• Basic Services: Room and board (including furnishings and linens), three nutritionally adequate meals daily with snacks, and laundry facilities.

• Therapeutic Rehabilitative and Recovery Services: Services determined by the VA case manager, including group therapy, social skills training, individual counseling, medication monitoring, and drug/alcohol-free setting support.

• Collaboration: Contractor must collaborate with VA program staff for treatment and discharge planning.

• Record Keeping: Maintain individual records for each Veteran, complying with confidentiality requirements.

• Facility Requirements: Must meet occupancy permits, safety codes, health and sanitation standards, and fire safety requirements (NFPA 101).

• Personnel: Employ sufficient qualified personnel, including a full-time administrative staff member available 24/7. Key personnel include Program Director, Clinical Director, Cook, and House Manager.

• Transportation: Assist veterans with local transportation and public transportation access.

• Contract Type: Firm-Fixed-Price, Indefinite Quantity.

• Period of Performance: June 1, 2026, through May 31, 2031 (Base year plus four option years).

• Estimated Value: Not explicitly stated, but NAICS code 624229 has a size standard of $19 Million.

• Offer Due Date: April 21, 2026, 12:00 PM CDT.

• Submission Method: Offers must be submitted electronically to Thomas.kovarovic@va.gov. Hard copy bids are not allowed.

• Evaluation Factors: Technical Capability, Past Performance, Price, and Socio-Economic Status (Tiered Evaluation).

• Tiered Evaluation: The evaluation will prioritize SDVOSBs and VOSBs, followed by other small businesses (HUBZone, 8(a)), and finally other than small businesses.

• Questions Deadline: April 15, 2026, 12:00 PM CDT.

• This acquisition is a tiered evaluation with priority for SDVOSB and VOSB concerns.

• Offerors must be certified SDVOSBs or VOSBs listed in the SBA certification database at the time of offer and award.

• The solicitation includes numerous FAR and VAAR clauses covering contract terms, conditions, and requirements.

• Specific requirements for facility inspections, staff conduct, and record-keeping are detailed.

• Offerors must submit a technical proposal, past performance documentation, price proposal, and socio-economic status information.

Form / Attachment / Pricing Sheet

This document is a Wage Determination from the U.S. Department of Labor, Wage and Hour Division, issued under the Service Contract Act. It establishes the minimum wage rates and fringe benefits required for various occupations when performing contract work in specific geographic areas. This document is crucial for contractors to understand their labor cost obligations.

• Occupational Codes and Titles: Lists specific job titles and corresponding codes.
• Wage Rates: Specifies the minimum hourly wage for each occupation.
• Fringe Benefits: Indicates that fringe benefits are required and follow the occupational listing (though specific fringe benefit amounts are detailed later in the document).
• Geographic Area: Applies to "Louisiana Parishes of Grant, Rapides."
• Date of Last Revision: December 3, 2025.
• Executive Orders: Notes applicability of Executive Orders 13706 (Paid Sick Leave) and 13658 (Minimum Wage), outlining associated benefits and wage adjustments.
• Benefits: Details Health & Welfare ($5.55/hour or $222.00/week), Paid Sick Leave ($5.09/hour or $203.60/week), Vacation (2-4 weeks based on service), and Holidays (11 paid holidays).
• Footnotes: Provides specific clarifications for certain occupations, such as Computer Employees and Air Traffic Controllers/Weather Observers, including details on exempt status, night pay, Sunday pay, and hazardous pay differentials.

This wage determination directly impacts a bidder's cost proposal. Bidders must ensure their proposed wages and benefits meet or exceed these minimums for all covered employees working on the contract. Failure to comply can lead to violations and penalties. The document also outlines specific requirements for paid sick leave, vacation, and holidays, which must be factored into labor cost calculations.

Form / Attachment / Pricing Sheet

This document is a Wage Determination from the U.S. Department of Labor, setting minimum wage rates and fringe benefits for various occupations under the Service Contract Act. It is intended to inform contractors of the required compensation for employees performing services on covered federal contracts in specific geographic areas.

• Occupational Codes and Titles: Lists specific job titles and corresponding codes.
• Wage Rates: Specifies the minimum hourly wage for each occupation.
• Fringe Benefits: Indicates that fringe benefits are required and follow the occupational listing (details provided on later pages).
• Geographic Area: Applies to "Louisiana Parishes of Grant, Rapides."
• Revision Date: The last revision date is December 3, 2025.
• Executive Orders: Notes applicability of Executive Orders 13706 (Paid Sick Leave) and 13658 (Minimum Wage), detailing specific benefits and wage adjustments.
• Footnotes: Provides specific details for certain occupations, including Computer Employees and Air Traffic Controllers/Weather Observers, regarding exemptions, night pay, Sunday pay, and hazardous pay differentials.
• Conformance Process: Outlines the procedure for establishing wage rates for occupations not listed in the determination.

This document is crucial for bidders to accurately estimate labor costs for any contract requiring services in the specified Louisiana parishes. It establishes the minimum legal compensation, including wages and benefits, that must be paid to employees. Bidders must ensure their proposals reflect these rates to be compliant. Failure to adhere to these wage determinations can result in violations and penalties.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the Quality Assurance Surveillance Plan (QASP) for the Emergency Residential Contract Housing program for Homeless Veterans. Its purpose is to establish systematic methods for evaluating contractor performance against defined standards.

The contractor shall provide emergency residential contract beds for Homeless Veterans, including:

• Room and Board: Beds, furnishings, and three nutritionally adequate meals per day, with snacks available.
• Laundry Facilities: Free laundry services for residents.
• Therapeutic and Supportive Services: Including immediate acceptance of eligible Veterans, structured group activities (e.g., therapy, social skills training, substance abuse support), collaboration with VA staff for psychosocial services, individual professional counseling, assistance with living patterns and hygiene, medication monitoring, drug and alcohol-free setting with breathalyzer testing, and programs promoting community interaction.
• Case Management: Collaboration with VA staff for treatment and discharge planning, with the right to discharge beneficiaries for safety reasons.
• Record Keeping: Maintaining individual records for each Veteran, including admission/discharge summaries, progress notes, goals, and final summaries.

Performance standards are detailed in a matrix and include requirements for:

• Room and board provision (daily, 100% acceptable quality level).

• Meal provision (daily, 100% AQL).

• Laundry facilities (daily, 100% AQL).

• Therapeutic and supportive services (daily, 100% AQL).

• Skilled professional counselors (daily, 100% AQL).

• Drug and alcohol-free setting (daily, 100% AQL).

• Individual records maintenance (upon admission through discharge, 100% AQL).

• Food preparation, serving, and storage (daily, 100% AQL).

• Medication monitoring (daily, 100% AQL).

• Confidentiality of patient information (daily, 100% AQL).

• Services free from religious discrimination (daily, 100% AQL).

• Compliance with NFPA life safety code (at all times, 100% AQL).

• Compliance with Americans with Disabilities Act (at all times, 100% AQL).

• Adequate space, security, and sanitary facilities (at all times, 100% AQL).

• Adequate heating/cooling and electrical sources (at all times, 100% AQL).

• The length of stay for each Veteran should not exceed six (6) months, with monthly evaluations for extension based on need, circumstances, and funding. Decisions are made by the HCHV Coordinator/designee and facility director.

• The facility must be maintained by the contractor and meet various local, state, and federal standards.

• Contractor personnel require background investigations.

• The contractor must comply with confidentiality regulations (38 USC 4132, 42 CFR Part II).

• The contractor must provide a drug and alcohol-free setting.

• The facility must meet fire safety requirements, including NFPA 101.

• The VA reserves the right to inspect the facility and records.

• Contract changes must be authorized by the Contracting Officer.

• Government surveillance will be conducted through direct observation, periodic inspections, and progress meetings.

Solicitation / RFP / RFQ

This solicitation is for residential community-based housing services for homeless veterans in Alexandria, Louisiana. The Department of Veterans Affairs (VA) requires contractors to provide housing, including room and board, transportation, and therapeutic rehabilitation and recovery services. The primary goal is to provide a safe, low-barrier emergency shelter and supportive services to help veterans achieve stable, permanent housing.

• Residential Room and Board: Provision of a bed, furnishings, and three nutritionally adequate meals daily, with snacks available.

• Laundry Facilities: Free access for veterans.

• Therapeutic Rehabilitative and Recovery Services: Includes case management, individual and group counseling, medication monitoring, and support for a drug and alcohol-free lifestyle.

• Transportation: Assistance with local transportation to appointments and the VA Medical Center, or provision of transportation if public transit is inadequate.

• Facility Requirements: Must meet fire, safety, and sanitation standards, be ADA compliant, and located within 30 miles of the Alexandria VA Medical Center (preferably within 10 miles).

• Staffing: Sufficient qualified personnel, including a full-time administrative staff member available 24/7. Key personnel include Program Director, Clinical Director, cook, and House Manager.

• Contract Type: Firm-Fixed-Price, Indefinite Quantity.

• Period of Performance: Base period from June 1, 2026, through May 31, 2027, with four option periods extending through May 31, 2031.

• Estimated Value: $19 Million (This is an estimate and not a guarantee of work).

• Submission: Offers must be submitted electronically via email to Thomas.kovarovic@va.gov. Hard copy and facsimile proposals will not be accepted.

• Evaluation Factors: Technical Capability, Past Performance, Price, and Socio-Economic Status (Tiered Evaluation). Technical capability and past performance are more important than price.

• Key Deadlines: All questions must be received by April 15, 2026, at 12:00 PM CDT. Offer Due Date is April 21, 2026, at 12:00 PM CDT.

• Site Visit: Required for award; deficiencies must be corrected within 3 days.

• Set-Aside: This acquisition is a tiered evaluation set-aside, prioritizing Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), then Veteran-Owned Small Businesses (VOSBs), followed by other small businesses (including HUBZone and 8(a) participants), and finally large businesses. Award will only be made to certified SDVOSBs or VOSBs in the first tiers.

• NAICS Code: 624229 (Other Community Housing Services)

• Size Standard: $19 Million

• The solicitation incorporates FAR and VAAR clauses by reference.

• Attached documents include a Quality Assurance Surveillance Plan (QASP) and Wage Determination.

Solicitation / RFP / RFQ

The Department of Veterans Affairs (VA) Alexandria Veterans Affairs Medical Center (AVAMC) is seeking contractors to provide residential housing services. These services include room, board, transportation, therapeutic rehabilitation, and recovery for beneficiaries authorized by the VA. The goal is to provide a safe, low-barrier emergency shelter and supportive services for veterans experiencing homelessness, aiming to resolve housing instability and secure permanent housing.

• Residential housing services (room, board, transportation, therapeutic rehabilitation, recovery).

• Services to be furnished to beneficiaries authorized by the DVA.

• Patients will typically require services above simple room and board.

• Residence/Building/Housing preferred within a 30-mile radius of the Alexandria VA Health Care System (2495 Shreveport Hwy, Pineville, LA 71360) for transportation and emergency response.

• Comprehensive case management focused on assessing housing barriers, developing individualized housing plans, and coordinating with VA and community partners.

• Contract Type: Fixed-priced Indefinite Delivery/Indefinite Quantity (ID/IQ).

• Period of Performance: Five (5) year ordering period, from June 1, 2026, through May 31, 2031.

• This is a pre-solicitation notice; no quotes will be accepted at this time.

• The solicitation will be available for download on Contract Opportunities at https://sam.gov.

• Interested contractors must download the solicitation and any amendments from SAM.gov; no hard copies will be provided.

• Proposal submission process details will be in the full solicitation package.

• The government will use comparative evaluation in accordance with FAR Part 12.

• All proposals must be received via email by the deadline outlined in the solicitation to thomas.kovarovic@va.gov.

• The solicitation will be issued as a tiered evaluation:

  1. SDVOSBs and VOSBs
  2. All other small business concerns (with priority for HUBZone and 8(a) participants)
  3. Other than small business concerns

• Award will be made at the highest possible tier if an acceptable proposal is received.

• Contractors must be registered in the System for Award Management (SAM) database (https://www.sam.gov) to be eligible for award.

• Product Service Code (PSC): G099

• NAICS Code: 624229 (Other Community Housing Services), Size Standard $19M.

• Questions should be held until the actual release of the solicitation.

• Potential offerors are encouraged to read the entire solicitation package before submitting questions.

• No telephone requests will be accepted.

• Offerors are responsible for checking SAM.gov for amendments/notices; no individual notification will be provided.

Other / Unclassified (Sources Sought Notice)

This document is a Sources Sought Notice to determine the availability of potential sources with the skills and capabilities to provide residential safe housing care for beneficiaries of the Department of Veterans Affairs (VA), Alexandria VA Health Care System. This is not a solicitation announcement, but a Request for Information (RFI).

The services required include residential room and board, provision of an alcohol and drug-free environment, facilitation of affiliation with Alcoholics Anonymous/Narcotics Anonymous programs, supportive social activities, and individual counseling to help overcome resistance to engagement in VA treatment or rehabilitative services. The residence must be located within a 20-mile radius of the Alexandria VA Health Care System in Pineville, LA.

Veterans who require shelter and/or are homeless, need care, treatment, and rehabilitation services for substance use disorders and/or co-occurring mental health disorders, and are capable of self-care on a daily basis.

• Anticipated Contract Type: Firm-Fixed Price Indefinite Delivery Contract (IDC).

• Period of Performance: Estimated to begin June 1, 2026, for a 5-year period, with no ordering period exceeding 12 months.

• Capacity: Maximum of 10 safe house beds reserved for eligible Veterans.

• Licensing: Must be licensed by the State of Louisiana.

• Accreditation: Must be accredited by a recognized body (e.g., Joint Commission, Community Health Accreditation Program).

• Business Size: Indicate business size (small/large) relative to NAICS code 624229 (Other Community Housing Services, $19M size standard) and socio-economic status (SDVOSB, VOSB, Hub-zone, 8(a), woman-owned, etc.).

• SAM Registration: Prospective contractors must be registered in the System for Award Management (SAM).

• Content: Submit a brief Statement of Capability (5 pages or less) demonstrating experience and Business Size/Socio-Economic Status.

• Deadline: Email responses to thomas.kovarovic@va.gov by 12:00 PM, Friday, February 26, 2026.

• Subject Line: "Attention: Health Care for Homeless Veterans, Pineville, LA"

• Responses to this RFI are not considered responses to a future solicitation.

• A solicitation announcement, if issued, will be published separately on SAM.gov.