Tellabs GPON equipment maintenance service

Questions & Answers / Clarifications

This document provides clarification and answers to vendor questions regarding Solicitation Number RFQ N6264926QH013 for Tellabs GPON equipment maintenance service.

• Remote Technical Assistance Support: The government clarifies that contractor pricing should include remote technical assistance support for all Optical Networking Terminals. This support is identified on pages 5-8 of Attachment 2.

This clarification confirms that costs for remote technical assistance support are required and should not be excluded as "speculative costs" or offered as an option. Bidders must ensure their pricing reflects this requirement.

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding Solicitation Number: RFQ N6264926QH013 for Tellabs GPON equipment maintenance service.

• Non-Emergency Technical Support Calls: For the period June 1, 2025 through April 23, 2026, there were approximately zero (0) non-emergency technical support calls. For the period June 1, 2024 through May 31, 2025, there were six (6) non-emergency technical support calls.
• Emergency Technical Support Calls: For the period June 1, 2025 through April 23, 2026, there were approximately zero (0) emergency technical support calls. For the period June 1, 2024 through May 31, 2025, there were two (2) emergency technical support calls.
• On-site Support: There is no expectation of on-site support in Guam.
• Tellabs Authorized Vendor Requirement: The Tellabs authorized vendor requirement can be met by the prime contractor or a subcontractor/teaming partner with the required authorization. Camp Blaz requires access to the Tellabs authorized vendor via the awarded contract.

This document clarifies key metrics related to support calls and vendor authorization, which may impact bidder pricing and teaming strategies. No changes to due dates or submission rules are indicated.

Solicitation / RFP / RFQ

This solicitation is for the sustainment support of Tellabs Gigabit Passive Optical Network (GPON) equipment aboard Marine Corps Base Camp Blaz, Guam. The contract is for non-personnel services, meaning the government will not exercise supervision or control over the contractor's personnel. The objective is to provide remote technical assistance and repair/return services for the GPON network equipment.

• Remote Technical Assistance: Provide 24/7 remote support via telephone and/or MS Teams for troubleshooting and resolving technical issues affecting the GPON network. This includes emergency support to mitigate catastrophic failures.

• Repair and Return Service: Perform Depot Level Maintenance to restore failed network components to a serviceable operating condition. Repaired items must be returned within 30 days. Emergency replacements must be shipped within 24 hours.

• Approved Parts: If parts are needed for repair, the contractor must provide a list of required parts and cost estimates for government approval. Parts become government property. A Not-To-Exceed (NTE) ceiling of $15,000 is established for parts, which is for funding and administration and not part of price evaluation.

• Qualifications: The contractor must be a Tellabs authorized vendor with access to proprietary Tellabs software and the ability to escalate technical issues to Tellabs Tier 3 support.

• Period of Performance: Base year (June 1, 2026 - May 31, 2027), with two 1-year option periods (June 1, 2027 - May 31, 2028 and June 1, 2028 - May 31, 2029). A 6-month extension is possible at the end of the second option year.

• Location: Marine Corps Base Camp Blaz, Guam.

• NAICS Code: 541519 (Other Computer Related Services) with a size standard of $34,000,000.00.

• Offer Due Date: May 1, 2026, 09:00 AM Local Time.

• Evaluation Factors: Offers will be evaluated based on Price, Past Performance, and Qualification.

• Past Performance: Requires submission of a Past Performance Questionnaire (PPQ) with up to 3 references for recent and relevant work within the last five years.

• Submission Requirements: Include Form 1449 with pricing, license certificate, and PPQ. Inquiries must be submitted in writing by April 24, 2026.

• This acquisition is set aside for Small Business.

• The solicitation includes various FAR and DFARS clauses, including those related to electronic submission of payment requests (WAWF), limitations on subcontracting, and representations regarding covered defense telecommunications equipment.

Form / Attachment / Pricing Sheet

This document is a "Question Form" provided for vendors to submit questions concerning any aspect of the solicitation. It outlines the process and deadline for submitting inquiries.

• Submission Deadline: Questions must be submitted by 24 April 2026, 10:00 am (JST).
• Question Specificity: Vendors must specify the page, section, and paragraph number pertaining to their question.
• Late Submissions: Late inquiries or questions may not be entertained.
• Point of Contact (POC): Ms. Yuri Oshiro, Email: yuri.oshiro2.ln@us.navy.mil
• Firm Information Required: Name of the firm, Address, Point of Contact, E-mail Address, Phone Number, Cell Phone, and Fax Number.
• Question Submission Table: A table is provided with columns for Page, Section, Paragraph, and Questions, to facilitate organized submission.

This form is critical for bidders who have questions about the solicitation. It provides the official channel and deadline for seeking clarification, ensuring that all vendors have an equal opportunity to understand the requirements before submitting their proposals. Failure to use this form or meet the deadline may result in questions not being addressed.

Form / Attachment / Pricing Sheet

This document is a "Present and Past Performance questionnaire" intended for offerors to provide details about their past and present performance on relevant projects. It serves as a template for bidders to list their experience.

The questionnaire includes a table with the following columns:

• Type of Service (Title of Project)
• Customer /Address
• Performance Period
• Contract #
• $ Amount
• Point of Contact (POC)
• Tel No. / Fax No.
• Email Address
• Remarks

Below the table, there are fields for:

• COMPANY/NAME OF OFFEROR:
• POC's Name, Title and Signature:
• Date:

Bidders are required to complete this form to document their past and present performance. This information is crucial for the government's evaluation of the offeror's experience and capability to perform the work required by the opportunity.

Forms / Attachments / Pricing Sheets

This document, "Attachment/Technical Exhibit Listing," serves as an index for two attachments: Attachment 1, the "Performance Requirements Summary," and Attachment 2, "Existing and Planned Tellabs Network Equipment."

• Attachment 1 (Performance Requirements Summary): Details the contractor's service requirements, including performance objectives, standards, performance thresholds (minimum acceptable service levels), and methods of surveillance for routine remote technical assistance, emergency remote technical assistance, routine repair, and emergency repair.

• Attachment 2 (Existing and Planned Tellabs Network Equipment): Provides detailed lists of current optical line terminals (OLTs) and optical network terminals (ONTs) by nomenclature, serial number, location, and comments. It also includes a table of planned ONT installations for FY26 & FY27, specifying project numbers, quantities, and types of ONTs.

• Attachment 1 outlines the performance expectations and service level agreements that a contractor would be responsible for, crucial for understanding operational requirements and potential performance metrics.

• Attachment 2 provides a comprehensive inventory of existing network equipment and a forecast of planned installations. This information is vital for bidders to understand the current infrastructure, potential upgrade needs, and the scope of equipment involved in the opportunity, aiding in resource planning and proposal development.

Solicitation / RFP / RFQ

This document is a synopsis of a pre-solicitation for commercial items/services related to Tellabs GPON equipment maintenance service. The procurement is for sources authorized to operate and do business in GUAM. The government anticipates awarding a firm-fixed-price Purchase Order to the company with the lowest price that meets requirements. Multiple awards may be made if advantageous.

• Remote technical assistance support: Provide remote support, including assistance to Camp Blaz personnel via telephone and/or MS Teams for troubleshooting and resolving GPON network technical issues.

• Equipment repair and return service: Restore all failed network components to a serviceable operating condition.

• Approval parts: If parts are needed, provide a list of required parts and cost estimate for government approval. Replaced parts become government property.

• Contract Type: Firm-fixed-price Purchase Order.

• Period of Performance: 1 June 2026 – 31 May 2029 (One (1) Base year & Two (2) years Option).

• Requirement Location: GUAM.

• NAICS Code: 336611.

• Planned RFQ Issue Date: 12 March 2026.

• Planned Due Date: 12 April 2026.

• Evaluation will be based on the lowest price that meets requirements.

• This is a competitive, unrestricted action among sources duly authorized to operate and do business in GUAM.

• This is an internet-only solicitation. Quoters are responsible for checking the site daily for changes.