Joint Base Andrews Hangar Door MX and Repair

Performance Work Statement (PWS)

To provide all management, tools, supplies, equipment, and labor necessary to maintain and repair aircraft hangar doors at Joint Base Andrews (JBA), ensuring continuous and safe operation in accordance with applicable standards and manufacturer instructions.

• Annual Inspections: Conduct inspections of all aircraft hangar and tail/aperture doors. Submit a written report to the Contracting Officer Representative (COR) within ten (10) business days, detailing door identification, location, work performed, repairs needed, inspection date, inspector, and overall condition.

• Preventive Maintenance: Perform maintenance services during inspections to ensure reliable and continuous safe operation, adhering to commercial practices and manufacturer specifications.

• Service Calls: Respond to service calls for repairs.

  • Service Hour Definition: For firm-fixed-price contracts, a service hour includes on-site personnel, management, tools, and equipment time, excluding travel and breaks.
  • Emergency Service Calls: Respond on-site within four (4) hours of notification, return the door to normal operation, and submit a price quotation to the COR before starting work. Written quotes for repairs are required within one business day.
  • Routine Repair Service Calls: Report to the work location within 24 hours of notification, survey the repair, and provide an estimated cost to the COR or Contracting Officer. Repairs should be completed within two (2) business days unless otherwise approved.

• Reimbursable Parts: Contractor shall procure all necessary parts and will be reimbursed at cost. Competition is required for parts estimated at $3,000.00 or more. Invoices and supporting documentation must be submitted to the COR within seven (7) business days.

• Inspections and Preventive Maintenance: 100% of the time, with accurate reports delivered within 10 days.

• Emergency Service Calls: 100% of the time, responding within 4 hours and returning doors to normal operation.

• Routine Repair Service Calls: 100% of the time, with doors in good working order and repairs completed within the specified timeframe (typically two business days).

• Location: Joint Base Andrews (JBA).

• Work Hours: Monday through Friday, 7:15 AM to 4:00 PM, excluding 11 federal holidays.

• Safety: Adherence to all OSHA requirements, including lock-out/tag-out and safety harness use.

• Quality Control: Development and maintenance of a quality control program and plan, submitted within fifteen (15) days of award.

• Security: Compliance with all installation security regulations, including criminal background checks for personnel, safeguarding of government property, and adherence to rules regarding weapons and controlled substances. Base passes are required for all employees.

• Personnel: Hiring of U.S. citizens or non-U.S. citizens with appropriate work authorization. Federal criminal history background checks are required for all personnel accessing JBA.

• Training: Long-term contractors must complete Anti-terrorism Level I training.

• Government Furnished Property: Government will provide utilities (electric, water, sewer), police, fire, and emergency medical services.

• Contractor Provided Equipment: Contractor shall supply all necessary lifts, vehicles, tools, and equipment.

• Appendix A: Estimated Workload Data (listing specific hangar numbers, door types, and quantities).

• Appendix B: Maps and/or Site Plans (to be supplied at post-award).

Statement of Work (SOW) / Performance Work Statement (PWS)

The objective of this service is to provide annual inspection, preventative maintenance, and repairs for aircraft hangar doors at Joint Base Andrews (JBA), MD.

• Annual inspection of aircraft hangar doors.

• Preventative maintenance to ensure optimal operation.

• Repair services for malfunctioning hangar doors.

• Inspections and Preventive Maintenance: Accurate reports must be delivered within ten (10) days of inspections. Performance threshold: No more than one (1) defect or validated customer complaint per service period. Assessed by receipt of annual inspection reports and periodic checks.

• Emergency Service Calls: Contractor must respond within four (4) hours of notification to make emergency repairs and return doors to normal operation. Performance threshold: No more than one (1) defect or validated customer complaint per month. Assessed by COR verifying customer confirmation of timely response.

• Routine Repair Service Calls: Repairs must be made within two (2) business days, ensuring doors are in good working order, well-greased, and oiled. Performance threshold: No more than one (1) defect or validated customer complaint per month. Assessed by periodic inspection and valid customer complaints.

• The service will be performed at Joint Base Andrews (JBA), MD.

• The period of performance is not explicitly stated in this document but pertains to ongoing inspection, maintenance, and repair services.

• The contractor shall provide and maintain an acceptable inspection system or quality control program.

• The contractor shall tender only conforming supplies and services for acceptance.

• The contractor shall produce a Quality Control Report detailing internal inspections, outcomes, and preventative measures, and share performance reports with the Government.

• The Contracting Officer Representative (COR) will monitor contractor performance per the Quality Assurance Surveillance Plan (QASP), evaluate performance, report deficiencies, and maintain a surveillance folder. The COR will validate customer complaints and notify the contractor for correction.