IDS Security Monitor & Maintenance Service
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of the Army, MICC-FT Gordon, is soliciting proposals for Intrusion Detection System (IDS)/Integrated Commercial Intrusion Detection System (ICIDS) monitoring and maintenance services. This unrestricted opportunity aims to ensure maximum operational status of security systems at DACID Gillem facilities on Gillem Enclave in Forest Park, GA. Proposals are due NLT February 20, 2026, at 10:00 AM.
Scope of Work
This requirement is for non-personal services encompassing the monitoring and maintenance of IDS/ICIDS equipment across approximately 10 active alarm zones, with potential for 10% growth. Services include semi-annual preventative maintenance, corrective maintenance, emergency repairs, adjustment, surveying, repair, and replacement of equipment and software. Monitoring services must meet UL 2050 standards with 256-bit encryption, provide continuous system health checks, proactive maintenance reminders, quick software updates, and comprehensive audit trails. The contractor will coordinate direct liaison with local first responders, offering 24/7 staffed monitoring and rapid response coordination, and ensuring seamless integration with the existing security ecosystem.
Performance Standards
Key performance metrics include responding to standard alarms within 30 seconds, dispatching first responders 24/7, resolving emergency service maintenance repairs within 24 hours, and completing standard maintenance repairs within 48 hours. Semi-annual preventative maintenance checks and services (PMCS) must be performed as scheduled, and a Quality Control Plan (QCP) is required.
Special Requirements
Bidders must possess a secret facility clearance. Personnel are required to be CCURE certified technicians and hold necessary IDS monitoring certifications. The contractor must provide redundant monitoring stations with roll-over call capabilities and redundant communication paths (IP, cellular, landline) with remote access. Personnel must maintain a professional demeanor, adhere to security regulations, undergo background checks, obtain Common Access Cards (CAC), and complete OPSEC Level I training.
Contract Details
This is a Firm Fixed Price contract with a Period of Performance consisting of one (1) Base Year (March 1, 2026 – February 28, 2027) and four (4) Option Years. The acquisition is unrestricted. The North American Industry Classification System (NAICS) code is 561210 (Facilities Support Services), and the Product Service Code (PSC) is J063 (Maintenance, Repair And Rebuilding Of Equipment: Alarm, Signal, And Security Detection Systems). A Contract Data Requirements List (CDRL) for "IDS Monitoring Service" is included, detailing submission obligations.
Submission & Evaluation
Offerors must submit a technical proposal detailing their approach and past performance. The solicitation incorporates FAR 52.212-1, 52.212-4, and 52.212-5 by reference. While specific evaluation criteria are not detailed in the provided summaries, the document includes sections on "Evaluation - Commercial Products and Commercial Services" and "Addendum to Evaluation."
Key Dates
- Questions Due: NLT February 18, 2026, at 10:00 AM
- Proposals Due: NLT February 20, 2026, at 10:00 AM
Contact Information
For inquiries, contact Nina Rachal at nina.m.rachal.civ@army.mil.