Indian Health Service - CISCO Enterprise Licensing

SOL #: 7571TE26Q00023Combined Synopsis/Solicitation

Overview

Buyer

Health And Human Services
Office Of The Assistant Secretary For Financial Resources (Asfr)
OMAS STRATEGIC BUYING CENTER - INFORMATION TECHNOLOGY
Rockville, MD, 20857, United States

Place of Performance

Gallup, NM

NAICS

Other Computer Related Services (541519)

PSC

Business Application Off The Shelf Software Delivered By Perpetual License, Which Also Encompasses Enterprise Level Software Enabling Mission Capability And Business Operational Support. (7A21)

Set Aside

Buy Indian Set-Aside (specific to Department of Health and Human Services (BICiv)

Timeline

1
Posted
May 5, 2026
2
Last Updated
May 13, 2026
3
Submission Deadline
May 14, 2026, 4:00 PM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Indian Health Service (IHS), under the Department of Health and Human Services (HHS), is soliciting quotes for Cisco Enterprise Licensing for the Gallup Indian Medical Center in Gallup, NM. This is a Buy Indian Set-Aside for Indian Economic Enterprises (IEE) that are also small businesses. The requirement is for continued Cisco Flex Plan Enterprise and Cisco Unified Border Element (CUBE) Enhanced services to support mission-critical healthcare communications. Quotes are due May 14, 2026, by 12:00 PM EDT.

Scope of Work

The opportunity requires comprehensive Cisco licensing and services for a newly installed/upgraded Cisco Unified Call Manager (CUCM) environment. Key services include:

  • Cisco Flex Plan Enterprise Licensing: Management, deployment, and configuration of Flex licensing, encompassing CUCM, Webex Calling, Meetings, and Messaging.
  • Cisco Unified Border Element (CUBE) Enhanced Services: Deployment and configuration for secure, reliable SIP trunking.
  • Migration Services: Transition from existing systems to Cisco Flex Plan and/or CUBE, ensuring minimal disruption.
  • Support & Maintenance: 24/7 monitoring, technical support, regular health checks, performance tuning, software updates, patch management, and feature upgrades. A 1-year software/hardware support is tied to the initial CUCM upgrade, followed by a five-year software support agreement.
  • Required SKUs for Quoting: 3200 Cisco Flex Plan Enterprise-Wide Calling On Premise Licenses and 560 Cisco Flex Plan Cube Enhanced licenses.

Contract Details

  • Type: Combined Synopsis/Solicitation, leading to a single Firm-Fixed Price award.
  • Period of Performance: One base year and four option years, from June 2, 2026, to June 1, 2031.
  • Set-Aside: Buy Indian Set-Aside. Only Indian Economic Enterprises (IEE) that qualify as small businesses (ISBEE) are eligible. Offerors must self-certify their IEE status using the provided form and maintain it throughout the contract term.
  • NAICS: 541519 (Computer Systems Design Services), with a 150-employee small business size standard.

Submission & Evaluation

  • Submission: Quotes are requested and must include a completed provision 52.212-3 Offeror Representations and Certifications. Bidders must also submit the "Indian Health Service Buy Indian Act Indian Economic Enterprise Representation Form." Specific details for a CCW-R Quote, such as serial numbers, service level, duration ("Annual"), end user/install site, Bill to ID ("IPP"), and Smart Account information, are required.
  • Evaluation: Award will be based on the Lowest Price Technically Acceptable (LPTA) methodology.
  • Response Due: May 14, 2026, by 12:00 PM EDT.

Contact Information

People

Points of Contact

Carlton TaylorPRIMARY

Files

Files

Download
Download
Download
Download

Versions

Version 4
Combined Synopsis/Solicitation
Posted: May 13, 2026
View
Version 3Viewing
Combined Synopsis/Solicitation
Posted: May 8, 2026
Version 2
Combined Synopsis/Solicitation
Posted: May 6, 2026
View
Version 1
Combined Synopsis/Solicitation
Posted: May 5, 2026
View