J074--HWW RICOH Copier Maintenance
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Hershel Woody Williams VAMC in Huntington, WV, is soliciting proposals for a Firm Fixed-Price Maintenance Contract for RICOH All-in-One Multi-Function Devices (MFDs). This contract covers maintenance services, toner, parts, and supplies (excluding paper) for VA-owned MFDs. The current requirement is for one production machine, with the number of units subject to change. Proposals are due by May 11, 2026.
Scope of Work
The contractor will provide all resources necessary for maintenance, including parts, labor, toner, and other supplies (excluding paper), to keep the specified RICOH PRO C5310 MFD (Serial #: C84316339) operational. This includes its detailed list of accessories and finishing options. The estimated monthly usage is 1,721 Black and White copies and 23,646 Color Copies. Key requirements include mounting surge protectors, proper cable management, and responding to service calls within 12 business hours during normal working hours (Monday-Friday, 8:00 am - 4:30 pm, excluding Federal Holidays). The contractor must provide a service call telephone number and an online portal for service calls and supply orders. Training for key operators at installation and access to an online training video library, along with electronic/web-based operator manuals, are also required. Contractor personnel must be OEM Factory trained and fluent in English.
Contract Details
- Contract Type: Firm Fixed Price, with a cost per copier.
- Period of Performance:
- Base Year: May 15, 2026 – May 14, 2027
- Option Year 1: May 15, 2027 – May 14, 2028
- Place of Performance: VA Medical Center, 1540 Spring Valley Dr., Huntington WV 25704.
- NAICS Code: 811210 (Electronic and Precision Equipment Repair and Maintenance)
- Size Standard: $34 Million
- Set-Aside: Unrestricted
- Limitations on Subcontracting: VAAR 852.219-75 applies.
Submission & Evaluation
- Questions Deadline: April 22, 2026, by 3:00 PM EST.
- Proposals Due Date: May 11, 2026, by 3:00 PM EST.
- Submission Method: Via email to Sylvia.Honesty@va.gov.
- Award Type: Firm Fixed Price Purchase Order to the lowest-priced, responsible offeror whose offer conforms to the solicitation.
- Evaluation: Technical capability, past performance, and price will be considered.
- Offer Acceptance Period: 30 calendar days.
Additional Notes
Amendment 0001 incorporated vendor questions and answers and updated the Statement of Work to include specific details regarding required MFD components and accessories. Bidders should review the updated SOW and Q&A. The Service Contract Act wage determination applies.