Janitorial Services for Syracuse, NY ATCT

Solicitation / RFP / RFQ

This solicitation is for Janitorial Services at the Syracuse Hancock International Airport (SYR ATCT). The Federal Aviation Administration (FAA) is seeking offers for these services.

• Base Year Janitorial Services at SYR ATCT (04/01/2026 - 03/31/2027).

• Four (4) Option Years for Janitorial Services at SYR ATCT, with expected exercise dates starting 04/01/2027 through 04/01/2030.

• Services are designated as "Electronic & IT: 03".

• Contract Type: Firm Fixed Price.

• Period of Performance: Base Year (04/01/2026 - 03/31/2027) with four option years extending to 03/31/2031.

• Estimated Value: Not explicitly stated, but CLINs 1-5 have $0 presently available for payment.

• Proposal Submission Deadline: February 9, 2026, at 15:00 ET.

• Offers must be submitted electronically via email to stephanie.pfeiff@faa.gov.

• Evaluation Criteria: Lowest priced, technically acceptable offer. Proposals will be evaluated as 'acceptable' or 'unacceptable' based on Past Experience and Past Performance.

• Past Experience: Requires at least three (3) successful contracts within the past five (5) years, similar in scope and complexity, with specific details provided.

• Past Performance: Requires at least three (3) Customer Satisfaction Surveys from third-party references.

• Pricing: Must be submitted as prescribed in PART I – SECTION B. Pricing is required for the base and each option year.

• This is a Total Small Business Set-Aside.

• Offers are requested only from small business concerns.

• Solicitation Questions are due by January 29, 2026, at 15:00 ET. Submit requests via email to stephanie.pfeiff@faa.gov.

• An optional site visit is scheduled for January 26, 2026, at 09:00 ET. Advance notice is required by January 23, 2026, at 15:00 ET to attend.

• The NAICS code for this procurement is 561720.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) outlines the requirements for Janitorial Services to be performed at Federal Aviation Administration (FAA) Operational Facilities.

• Provide all personnel, equipment, tools, materials, supervision, and services necessary for janitorial services.

• Tasks include waste/recycle receptacle management, policing grounds, cleaning smoking receptacles, surface dusting and cleaning, window and window covering cleaning, carpeted floor, tile, rug, and mat maintenance, uncarpeted floor cleaning, stairwell/elevator/handicap lift cleaning, restroom/shower/locker room cleaning, drinking fountain cleaning, and cleaning of lactation rooms, kitchen areas, breakrooms, queue lines, wellness centers, and operational areas.

• Specific tasks also include cleaning and disinfecting areas where blood and bodily fluids may be present.

• Standards are defined for various tasks, ensuring surfaces are free of spots, stains, dust, debris, odors, and other imperfections.

• Quality Control Plan must be established and maintained, including a work scheduling system, daily checklists, and an inspection system.

• Performance will be evaluated by the Government, and Contract Discrepancy Reports (CDRs) may be issued for unsatisfactory performance.

• Services are to be performed at FAA Facilities as specified in attached Appendix/Appendices.

• Specific hours of operation for each location are stated in the Appendices; work outside these hours requires COR coordination.

• Contractor must provide a Contract Manager responsible for performance.

• Employees must be easily recognized and subject to facility rules and regulations.

• Contractor is responsible for training employees on safety measures, cleaning procedures, and proper use of chemicals (including SDS review).

• Physical security measures, including badge control and key control, must be implemented.

• Utilities conservation practices must be followed.

• Government-furnished property and contractor-furnished items and services are detailed.

• All materials or methods not specified must be approved by the CO or COR.

• Services must be performed without interruption to Government business.

• Contractor must cooperate with other contractors and government employees.

Form / Attachment / Pricing Sheet

This document is a Customer Satisfaction Survey related to Solicitation # 697DCK-26-R-00031. It is designed to gather feedback on contractor performance.

• Company Information: Fields for the name of the company submitting the proposal and the name of the company providing the survey.
• Contract Details: Prompts for the past performance contract number, type of services provided, and the annual dollar amount of the referenced contract.
• Customer Information: Fields for the name of the person submitting the survey and their signature.
• Performance Ratings: Questions assessing the timeliness of services, contractor responsiveness, problem-solving capabilities, and overall satisfaction, with a rating scale from Excellent (5) to Unacceptable (1).
• Comments: Space for qualitative feedback on each performance rating.

Bidders should be aware that this survey is part of the evaluation process. The feedback collected will likely inform past performance assessments, which is a critical component of proposal evaluation for this solicitation. The survey also requires specific contract and service details to be provided by the customer.

• The survey should be submitted via email to stephanie.pfeiff@faa.gov.
• Importantly, the company providing the ratings (the customer) must submit the survey directly to FAA Acquisitions. Surveys received directly from the bidding company will not be accepted.

Form / Attachment / Pricing Sheet

This document is an Excel spreadsheet containing a frequency chart for cleaning services at the Syracuse, NY Air Traffic Control (ATCT) facility. It details the estimated square footage and item counts for various areas within the facility and specifies the required cleaning frequencies for each task.

• Facility Information: Syracuse, NY ATCT (SYR), 24x7 operational hours, 1800-2200 local time for cleaning.
• Area Breakdown: Lists operational areas, office spaces, restrooms, breakrooms, corridors, etc.
• Square Footage: Estimated carpeted, uncarpeted, and total square footage for each area.
• Item Count: Number of specific items like waste receptacles, furniture, windows, appliances, etc.
• Cleaning Tasks & Frequencies: Details specific cleaning tasks (e.g., dusting, vacuuming, mopping, window cleaning) and their required frequencies (e.g., Daily, Weekly, Monthly, Quarterly) using a defined chart key (D7, W, M, Q).
• Restroom Details: Specific breakdown of restroom types, quantities, and estimated square footage.
• Chart Key: Explains the abbreviations used for cleaning frequencies (e.g., D7 = 1x Day, 7 Days/Wk).

This chart is crucial for bidders to understand the scope and expected level of effort for cleaning services at the SYR ATCT. It provides specific quantitative data (square footage, item counts) and qualitative requirements (cleaning tasks, frequencies) that will form the basis for service delivery and pricing. Bidders must use this information to accurately estimate resources, personnel, and costs required to meet the contract's cleaning standards.

Form / Attachment / Pricing Sheet

This document is a "Contractor Staffing Access Questionnaire" intended to identify the access needs of a potential contractor's employees. The information gathered will help the FAA determine appropriate investigation requirements and badging needs for contractor personnel in the event of a contract award.

• Total Employee Estimate: Requires an estimate of the total number of employees (full-time, part-time, and subcontractor personnel) anticipated to support the contract.
• Labor Category Details: For each labor category, bidders must provide:
  • Position Title(s)
  • Estimated number of employees in that category
  • Whether employees require routine access to an FAA facility for more than 180 days.
  • Whether employees require access to FAA computer systems or networks.
  • Whether employees require access to FAA Sensitive Unclassified Information (SUI), such as building designs, research materials, or operations plans.

This questionnaire is crucial for bidders to complete accurately as it directly informs the security and access requirements that will be imposed on their personnel if awarded the contract. The responses will influence the level of investigation and the type of badging required, impacting staffing plans and potential costs.

Form / Attachment / Pricing Sheet

This document is a U.S. Department of Labor Wage Determination (No. 2015-4163, Revision No. 31) that establishes minimum wage rates and fringe benefits for various occupations employed under Service Contract Act (SCA) covered contracts in the New York area (Madison, Onondaga, Oswego counties).

• Lists numerous occupational codes and titles.
• Specifies the minimum hourly wage rate for each occupation.
• Indicates that fringe benefits are required and follow the occupational listing.
• Includes notes on Executive Orders 13706 (Paid Sick Leave) and 13658 (Minimum Wage), detailing their applicability and requirements.
• Outlines provisions for vacation, holidays, and hazardous pay differentials.
• Describes the process for requesting additional classifications and wage rates (Conformance Process).

This document is crucial for bidders responding to solicitations that are subject to the Service Contract Act. It dictates the minimum labor costs that must be factored into proposals for covered contracts. Bidders must ensure their proposed wages and benefits meet or exceed these determinations to be compliant. It also provides information on paid sick leave, vacation, and holiday entitlements that will be required for employees working on the contract.