Joint Base Charleston Custodial Services

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for providing comprehensive custodial services at Joint Base Charleston (JB CHS). The primary goal is to maintain a satisfactory facility condition and present a clean, neat, and professional appearance throughout the installation.

The contractor shall provide all management, tools, equipment, supplies, and labor necessary for custodial services. This includes:

• Facility Cleaning Services: Regular cleaning of non-carpeted floors (vinyl, tile, wood, concrete, etc.), carpeted floors, stairways, elevators, and handicap accessible lifts. This also covers cleaning of walk-off mats and trash/recycling collection from designated centralized locations.

• Restroom/Locker Room/Lactation Room Cleaning: Comprehensive cleaning and disinfection of all surfaces, including fixtures, stocking of supplies, and trash removal.

• Periodic Cleaning Services: Includes hard floor maintenance (scrubbing, sealing, waxing) and carpet restorative cleaning (deep cleaning).

• Special Cleaning Requirements: Specific cleaning tasks for Child Development Centers (CDC), Youth Centers (YC), School Age Programs, and Fitness Centers, with detailed requirements for each.

• Services must maintain a satisfactory facility condition and professional appearance.

• Compliance with Air Force Common Output Level Standards (AFCOLS) is required.

• Performance objectives are outlined in Section 2, Service Summary, with monthly standards and thresholds for facility cleaning, restroom cleaning, periodic cleaning, and quality control.

• Services are to be performed at Joint Base Charleston (JB CHS), including JB CHS-AB and JB CHS-NWS campuses.

• Specific hours of operation and restrictions for various facilities are detailed, with services generally performed during normal duty hours, night shifts, or after operating hours as specified.

• Contractor Provided Equipment and Supplies: The contractor must provide and maintain all necessary equipment and vehicles, including trash liners, toilet tissue, paper towels, and hand soap. Recycled products are required for paper goods.

• Quality Control: A Quality Control Plan (QCP) must be developed and maintained, including regular inspections and corrective actions.

• Personnel Requirements: Employees working in CDCs and YCs require specific background checks, training, and immunizations.

• Hazardous Materials: Proper handling, storage, and disposal of hazardous materials are required, with specific reporting and documentation obligations.

• Base Access and Security: Contractors must comply with all base access, identification, and security requirements, including special clearances for certain areas like the Industrial Maintenance Complex.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial items, issued as a Request for Proposal (RFP) for Joint Base Custodial Services. The acquisition is set-aside 100% for 8(a) small business concerns. The government is procuring management, tools, supplies, equipment, and labor necessary to ensure custodial services are performed at Joint Base Charleston (including Charleston Air Force Base, North Charleston, SC, and Naval Weapons Station, Goose Creek, SC).

• Provision of custodial services to maintain a satisfactory facility condition and professional appearance.

• Requires a Mission Essential Services Plan addressing challenges during extended events (e.g., pandemics).

• Requires identification and qualification of Key Personnel: On-site Project Manager, Quality Control Manager, and at least one Lead Supervisor.

• Past performance references for similar scope and magnitude of effort are required.

• Period of Performance: Base Year (Oct 2026 - Sep 2027) with four Option Years (Oct 2027 - Sep 2031).

• Contract Type: Not explicitly stated, but implies a competitive best value trade-off acquisition.

• Acquisition is F.O.B. Destination.

• Proposals are due electronically by 27 May 2026, no later than 11:30 AM Eastern Standard Time.

• Submission emails: stephanie.woods.7@us.af.mil and terry.harrelson.1@us.af.mil.

• Evaluation Factors: Price, Technical, and Past Performance. Technical and Past Performance are significantly more important than price.

• Award will be made to the responsible offeror whose proposal is most advantageous to the Government, considering price and other factors (best value trade-off).

• The government intends to award based on initial proposal submissions without negotiations, but reserves the right to conduct negotiations.

• This acquisition is 100% set-aside for 8(a) small business concerns.

• All responsible sources may submit a proposal and will be considered.

• All companies must be registered in the System for Award Management (SAM.gov).

• A site visit is scheduled for 7 May 2026; attendance is mandatory for a comprehensive understanding and is required for proposal responsiveness.

• Questions and requests for clarifications are due by noon Eastern Standard Time, 11 May 2026.

• Offers must be submitted electronically; .zip files are not acceptable. Email size is limited to 30MB per document and less than 10MB per email.

Form / Attachment / Pricing Sheet

This document, Appendix B, appears to be a detailed listing of facilities, including their campus, facility number, description, user/agency, and square footage (Restroom SF, Carpet SF, Hard Floor SF). It serves as an attachment to a larger solicitation or record, providing specific data on various locations.

• Facility identification (Campus, Facility No.)
• Description of the facility's purpose or use
• The primary user or agency assigned to the facility
• Detailed breakdown of square footage for Restroom, Carpet, and Hard Floor areas.

This attachment is crucial for bidders to understand the physical space requirements and allocations associated with the opportunity. It can inform decisions regarding site visits, resource planning, and the scope of services that may be required within these specific facilities. The detailed square footage data is particularly important for estimating costs and logistical needs.

Form / Attachment / Pricing Sheet

This Excel spreadsheet serves as the bid schedule for custodial services at Joint Base Charleston. It details the pricing structure for recurring and non-recurring services across a base period and four option periods, spanning from October 1, 2026, to September 30, 2031.

• Contract Line Item Numbers (CLINS): Differentiates between recurring services (CLINS 0001-0018) and non-recurring services (CLINS 0019-0022).
• Service Descriptions: Outlines specific custodial tasks, categorized by service level (Level 1-4) and facility type (e.g., general facility, restrooms, fitness centers, CDC).
• Pricing Structure: Requires contractors to input rates (cost per square foot) for each CLIN. The spreadsheet is designed to automatically calculate monthly and annual costs based on provided rates and estimated quantities.
• Option Periods: Includes pricing for five periods: a base year (Oct 1, 2026 - Sep 30, 2027) and four option years (Oct 1, 2027 - Sep 30, 2031).
• Reserved CLINS: CLINS noted as "RESERVED" are not required for this contract.
• Non-Guaranteed Requirements: CLINS 0019-0022 are designated as requirements but are not guaranteed for any minimum quantity; payment will be based on actual quantities performed.

Bidders must use this document to input their proposed pricing for all custodial services. The rates entered in the yellow-highlighted fields will determine the total evaluated price. All line items must align with the Performance Work Statement (PWS). This is a Firm Fixed Price, Requirements acquisition.

Solicitation / RFP / RFQ

This solicitation is for non-personal custodial services at Joint Base Charleston (JB CHS). This is a re-procurement requirement.

The scope of work includes various levels of facility cleaning, restroom/locker room cleaning, periodic cleaning, and specialized services such as floor scrubbing, buffing, stripping, and carpet shampooing. These services are required across different facility types including general areas, fitness centers, youth centers, CDC, and restrooms. The services are to be provided in accordance with the Performance Work Statement (PWS).

• Contract Type: Firm Fixed Price

• Period of Performance: Base Year (Oct 1, 2026 - Sep 30, 2027) with four (4) Option Years.

• Estimated Value: NAICS code 561720, Size Standard $22,000,000.00.

• Proposal Submission Deadline: May 27, 2026, 11:30 AM Local Time.

• Proposals must be submitted electronically to stephanie.woods.7@us.af.mil.

• Evaluation Factors: The contract will be awarded to the responsible offeror whose offer is most advantageous to the Government, considering Price, Technical, and Past Performance. Technical and Past Performance are significantly more important than Price.

• Evaluation Criteria:

  • Technical: Mission Essential Services Plan and Key Personnel must receive an "Acceptable" rating.
  • Past Performance: Assessed based on recent and relevant performance records.
  • Price: Evaluated based on Total Evaluated Price (TEP).

• Site Visit: Mandatory site visit scheduled for May 7, 2026. Registration is required.

This acquisition is set aside for an 8(a) Small Business.

• Offerors must complete all specified blocks on SF 1449 and provide a Price Proposal (Attachment 3 - JB Custodial Bid Schedule) and a Technical Proposal including a Mission Essential Services Plan and Key Personnel qualifications.
• Past performance information must be submitted, including at least three (3) references and completed Past Performance Questionnaires.
• Offerors must be registered in the System for Award Management (SAM.gov).

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire, provided as an attachment to a solicitation for a Joint Base Charleston Custodial Contract. Its purpose is to gather feedback from organizations that have had first-hand experience with an offeror to evaluate their past performance and ability to perform the proposed effort.

• Contract Identification: Fields for contractor name, Cage Code, contract number, contract type, program title, and a brief program description.
• Scope: Questions regarding the nature of the services provided, including cleaning standards, product/SDS provision, restroom supplies, equipment provision, geographically separated areas, and restroom servicing.
• Contract Dollar Value & Description: Fields to detail the original and current contract dollar values and a description of the work performed.
• Contractor's Role: Options to specify if the respondent was the Prime Contractor, Subcontractor, or Key Personnel.
• Customer/Agency Identification: Information about the customer or agency receiving the services.
• Respondent Identification: Details of the person completing the questionnaire.
• Performance Information: A detailed section with a rating scale (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory, N/A) for various aspects of contractor performance, including management, cooperation, record maintenance, supplies, staffing, delegation, problem-solving, scheduling, responsiveness to changes, and payment of subcontractors. Supporting information is required for each rating.
• Award Consideration: Questions on whether the contractor received cure/show cause notices, if the respondent would award another contract, and details on any contract terminations.
• General Comment: A section for overall comments on the contractor's ability to execute their proposal.

This questionnaire is crucial for potential bidders as it outlines the specific criteria the government will use to evaluate their past performance. Bidders should ensure their past performance references are aware of this questionnaire and prepared to provide detailed, positive feedback. The questions also provide insight into the specific requirements and expectations of the custodial services contract at Joint Base Charleston, including the multiple cleaning levels and the scope of services.

Form / Attachment / Pricing Sheet

This document is a Collective Bargaining Agreement (CBA) between L5 Services, LLC and the Industrial Technical and Professional Employees Union, OPEIU Local 4873, AFL-CIO. It outlines the terms and conditions of employment for non-supervisory custodial employees at Joint Base Charleston, SC, under Government Contract #FA-441822D0003 and any successor contracts.

• Scope: Covers wages, hours, working conditions, and employee rights.
• Wages: Details current and future wage rates for Work Shift Supervisor, Floor Tech, and Custodial Worker, with increases effective October 1, 2024, and October 1, 2025.
• Benefits: Includes provisions for shift differential pay, health and welfare contributions, pension contributions, vacation, holidays, sick leave, jury duty pay, and bereavement leave.
• Employment Terms: Outlines union recognition, union security, non-discrimination policies, disciplinary procedures, grievance and arbitration processes, seniority rules, and hiring practices.
• Drug & Alcohol Policy: Details the company's policy on drug abuse prevention, detection, and testing.
• Duration: The agreement is effective from June 1, 2024, to May 31, 2027, with provisions for annual renegotiation of wages and benefits.

This document establishes the wage and benefit structure for the custodial services at Joint Base Charleston, SC. Bidders should review this CBA to understand the labor costs associated with providing these services, including wages, health and welfare contributions, pension contributions, and other benefits. This information is critical for developing accurate and competitive proposals.

Form / Attachment / Pricing Sheet

This document is a Collective Bargaining Agreement (CBA) between L5 / MBM, JV Inc. and AFGE Local 1869 (AFL-CIO). It establishes the terms and conditions of employment for janitorial employees at Joint Base Charleston, South Carolina.

• Parties: L5 / MBM, JV Inc. (Company) and AFGE Local 1869 (Union).
• Scope: Covers all full-time and regular part-time janitorial employees at Joint Base Charleston.
• Duration: 1 October 2022 – 30 September 2027.
• Key Articles Include:
  • Union Recognition and Coverage
  • Union Security and Membership
  • Dues Withholding
  • No Discrimination
  • Union Representation
  • Matters Subject to Negotiation
  • Hours of Work, Overtime, Shift Scheduling
  • Holidays
  • Wages (Janitor, Days: $15.43/hr; Janitor, Nights: $15.73/hr, with a $0.30 shift differential)
  • Paid Benefits (Health & Welfare: $4.70/hr; Pension: $1.15/hr)
  • Paid Vacation Leave
  • Sick Leave
  • Other Types of Leave (Court, Military, Bereavement, Personal, FMLA)
  • Seniority
  • Health and Safety
  • No Strike/No Lockout
  • Conduct, Discipline, and Suspension
  • Grievance Procedure and Arbitration
  • Uniforms and Equipment
  • Management Rights
  • Position Description
  • Employee Training and Evaluation
  • Equal Employment Opportunity (EEO)
  • Publication and Distribution
  • Execution, Amendment, and Duration
• Addendum (25 August 2025): Updates wages to Janitor, Days: $19.20/hr and Janitor, Nights: $19.70/hr (including a $0.50 shift differential). Updates Health & Welfare to $5.30/hr and Pension to $1.45/hr. Effective date: 01 October 2025.

This document is crucial for any bidder intending to provide janitorial services at Joint Base Charleston, SC. It outlines the mandatory wage rates, benefits, and working conditions that must be met by the contractor. Understanding these terms is essential for accurate cost estimation and compliance with labor requirements.

Form / Attachment / Pricing Sheet

This document is the Green Products Determination Form (GPDF) for Joint Base Charleston (Air Base). It is used to identify products being procured that meet Green Procurement Program (GPP) requirements, specifically those with recovered materials, biobased content, energy efficiency, water efficiency, alternative fuels, or non-ozone depleting substances. Bidders may need to use this form to indicate compliance or note exemptions.

• Sections for Construction Products, Paper and Paper Products, Park and Recreation Products, Transportation Products, Non-Paper Office Products, and Miscellaneous Products.
• Checkboxes to indicate if GPP elements are applicable or not applicable to the purchase.
• Space to insert exemption numbers (E1-E4) if a GPP product is not being purchased.
• Sections for Energy/Water-efficient products, Alternative Fuels, Non-Ozone Depleting Substances (ODS), and Priority Chemicals.
• Signature lines for the Requiring Activity and Contracting.

This form indicates the government's intent to purchase products meeting specific environmental standards. Bidders should review the checked items and exemptions to understand the green product requirements for this procurement. If the form indicates specific GPP elements are applicable, bidders may need to ensure their proposed products meet these criteria or provide justification for any exemptions claimed. The "This GPP Element is not applicable to this purchase" checkboxes are marked for several categories, indicating that not all green product requirements apply to this specific procurement.