Langley Sports and Fitness Center Massage Therapy (NAF)

Questions & Answers / Clarifications

This document provides responses to questions submitted by potential bidders regarding the Langley Sports and Fitness Center Massage contract (FA480026Q0006).

• Incumbent: The current incumbent for the contract is Mizani Fitness, LLC.
• Past Awards: Disclosure of prior award values will not be released.
• Massage Services: The contractor shall provide 30, 60, 90, and 120-minute massages. Clients are topless, with ladies permitted to keep a bra on with a sheet as cover. Massage services will be available in both table and chair settings.
• Application Process: Bidders should refer to the solicitation's "Instruction to Offerors" for details on how to submit a response/quote.

This Q&A clarifies specific operational details regarding the massage services required and directs bidders to the main solicitation for submission instructions. It also provides information on the current incumbent while withholding past award values.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide massage therapy services to authorized patrons at the Langley Sports and Fitness Center, Joint Base Langley-Eustis (JBLE), Langley Air Force Base, Virginia.

• Furnish all management, transportation, tools, supplies, equipment, and labor for massage therapy services.

• Provide massage tables, chairs, standard intake forms, and service-ready linens.

• Maintain a professional, safe, and hygienic service environment.

• Ensure continuous and reliable service to JBLE patrons.

• Massage Therapists must be CPR and First Aid Certified.

• Must hold and maintain current certifications related to massage therapy services.

• Must possess proof of liability insurance.

• Must have at least one year of work experience in the field.

• Must arrive 15 minutes prior to scheduled appointments.

• Must greet customers within 5 minutes and secure payment receipts.

• Must ensure the online calendar is operational at all times.

• Personnel must be able to obtain and maintain a TIER 1, favorable suitability/fitness determination.

• Personnel must be able to obtain necessary base access passes and identification.

• All contractor personnel shall read, understand, speak, and write English fluently.

• Contractor's Massage Therapist Certificate and Insurance Liability (NLT 10 business days after contract award).

• Contractor's Massage Therapist CPR and First Aid Certificate (NLT 15 business days after contract award).

• Schedule of appointment (NLT 24 hours before the appointment).

• Personnel Info for badges (NLT 5 business days after hired).

• All deliverables to be submitted in electronic form using the Microsoft Office suite.

• Certificates & Insurance: No more than three occurrences of late submission.

• Arrival Time: No more than three late arrivals.

• Customer Greeting: Customers seen within 5 minutes of appointment.

• Calendar Operability: No more than two errors.

• Performance will be evaluated based on these thresholds, with potential for Corrective Action Reports (CARs) or Performance Assessment Reports (PARs) for unmet standards.

• Services to be performed at Langley Air Force Base, VA.

• Hours of operation are within the hours the center is open, Monday - Friday, excluding federal holidays.

• Restroom cleaning services.

• Electricity, water, and sewage services.

• Police and fire protection.

• Base ambulance services for medical emergencies (cost reimbursement basis).

• Location, desk, copier, and telephone.

• Flyers advertising the program.

• Massage tables and chairs.

• Standard intake forms.

• Service-ready linens.

• Cleaning and sanitation supplies.

• Printer for administrative documentation.

• All other necessary tools, supplies, equipment, and labor not specified as government-furnished.

• Rates are specified for 30, 60, and 90-minute massages, and 30-minute Reflexology.

• Payment is made within seven (7) workdays after the Non-Appropriated Fund Accounting Office receives all required payment documents.

• Invoices in PDF format are due no later than the 25th of each month.

• Compliance with all federal, state, and local laws, ordinances, and regulations.

• Adherence to environmental management policies.

• Prohibition of weapons, firearms, and ammunition on installation.

• Compliance with smoking restrictions in ACC facilities.

• Contractor personnel must maintain a professional appearance and adhere to social hygiene standards.

• Contractor personnel must wear visible ID badges.

• Conflict of Interest provisions apply.

• Security requirements for unclassified contracts, including background checks and base access procedures, must be followed.

• Operations Security (OPSEC) is not required for this contract.

Solicitation / RFP / RFQ

This solicitation is for Langley Sports and Fitness Center Massage Therapy (NAF) services, identified by Product Service Code R401. The government is procuring these services to support patrons at Langley Fitness.

• The core service is massage therapy.

• The document outlines a base period of performance and four option years, each with six-month options.

• Specific requirements include providing quality services, maintaining a clean and sanitary concession area, employing qualified personnel, and adhering to health and security standards.

• The concessionaire must also manage customer service, including handling complaints, claims, and refunds.

• The contract type is a Concessionaire Contract.

• The estimated value is USD 9,000,000.00.

• The period of performance for the base year is March 1, 2026, to February 28, 2027. Option periods extend through February 28, 2031.

• Payment is made monthly.

• Offers must be submitted by February 12, 2026, at 04:00 PM local time.

• The solicitation is set aside for Small Business.

• Evaluation will be based on technical capability, price, and past performance.

• The award will be made to the responsible offeror whose offer is most advantageous to the NAF, considering price and other factors (Best Value determination).

• This acquisition is set aside for Small Business.

• The solicitation includes numerous clauses related to contract administration, special contract requirements, legal status, claims, representations, procurement integrity, assignment of claims, changes, social responsibility, labor standards, and restrictions on foreign purchases.

• Attachments include an "Updated PWS Langley Fitness Massage Therapy" and a "Wage Determination."

Solicitation / RFP / RFQ

This document is a Wage Determination (WD) issued under the Service Contract Act, specifically Revision 32 for Wage Determination No. 2015-4341. It establishes the minimum wage rates and fringe benefits required for various occupations performing contract work in North Carolina (Currituck, Gates counties) and Virginia (Chesapeake, Gloucester, Hampton, Isle of Wight, James City, Mathews, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, Williamsburg, York counties).

The document lists numerous occupational classifications with corresponding minimum hourly wage rates. It also specifies fringe benefits that must be provided, including:

• Health & Welfare: $5.55 per hour (or $222.00/week or $962.00/month).
• Executive Order 13706 (Paid Sick Leave): $5.09 per hour (or $203.60/week or $882.27/month).
• Vacation: 2 weeks after 1 year, 3 weeks after 8 years, 4 weeks after 15 years of service.
• Holidays: 11 paid holidays per year.

This document does not specify contract type, period of performance, or estimated value. It is a wage determination that would be incorporated into a contract.

This document does not contain proposal submission or evaluation instructions. It serves as a baseline for labor costs.

This document does not contain eligibility or set-aside information.

• Footnotes provide additional details for specific occupations (e.g., Computer Employees, Air Traffic Controllers, Hazardous Pay Differentials, Uniform Allowance).
• It references the Service Contract Act Directory of Occupations for job duty descriptions.
• It outlines the process for requesting additional classifications and wage rates (Conformance Process) using Standard Form 1444 (SF-1444).