LAUNDRY SERVICES TFD METARIE LA 28JAN-28 FEB 2026

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding the laundry services solicitation (W912NR26A004).

• Invoice Submission: Invoices can be submitted bi-weekly or monthly.
• Pickup Requirements: There is no minimum poundage per pickup. The contract is structured for approximately 1500 lbs of laundry per week over 5 weeks, with two pickups per week.
• Laundry Bags: Soldiers will provide their own laundry bags.
• Bag Responsibility: The contractor is responsible for the total weight of each bag. They may also be required to locate lost items.
• Pricing: The government prefers a price per pound.
• Delivery: Refer to Section 5.0 in the PWS for delivery requirements (Next Day vs. Same Day).
• Hotel Location: Hotel addresses are provided in the PWS. Contractor personnel will not require full background checks or installation access as they will not enter secure facilities.
• Linens to be Laundered: Includes Army items (OCP uniforms, socks, thermals, etc.) and civilian clothing (jackets, sweaters, shirts, pants, shorts, underwear, socks).

Vendors should consider these clarifications when preparing their proposals, particularly regarding pricing (per pound), delivery schedules, and the types of items to be laundered. Refer to the evaluation criteria for submission details.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide comprehensive laundry services for the Task Force Defender Security mission.

• Provide personnel, equipment, tools, materials, supervision, and quality control for laundry pickup, wash, dry, fold, and delivery.

• Services to be performed at contractor's designated facilities.

• Pickup and delivery to five specified hotels in Metairie, LA.

• Process each laundry bag individually; no commingling of items from different bags.

• Provide a missing item slip for lost items and clothes, and retrieve them on the next service date or provide clarification.

• Period of Performance: One month and one week, with no option years.

• Service Hours: Monday through Saturday, 0900-1900, excluding recognized US holidays or facility closures.

• Comprehensive laundry services twice per week for five designated hotel locations.

• Total weekly volume not to exceed 1,500 pounds.

• Two scheduled pickup and delivery cycles per week, with a maximum of 750 pounds per cycle.

• No more than five days and no less than one day between service dates.

• Monthly report on behavioral health status (XX ARNG) due by the 7th of each month.

• Display case windows to be cleaned daily, free of dirt, dust, streaks, watermarks, grime, and cloudy appearance.

• Acceptable Quality Levels (AQL): Report received on time 100% of the time (no more than two late reports during the PoP). Display case windows meet standard 85% of the time, with an alternate AQL of not more than 3 instances of non-compliance per month.

• Contractor must furnish all necessary property, materials, and equipment.

• Contractor employees must obey installation regulations, including fire, traffic, safety, and security.

• Contractor employees must carry proper identification and are subject to checks.

• Government reserves the right to remove employees from property or revoke access.

• Contractor must comply with all applicable installation/facility access and local security policies and procedures.

• Background checks required for contractor and subcontractor employees.

• Contractor shall safeguard all Government property.

• Contractor must attend post-award conference and periodic progress meetings.

• Designate a Contract Manager (CM) with full authority.

• Adhere to a zero-tolerance policy regarding trafficking in persons.

• Address any Organizational Conflicts of Interest (OCI).

• Adhere to Service Contract Report (SCR) requirements.

• Applicable publications and forms are listed in the PWS.

Solicitation / RFP / RFQ

This document is a solicitation for Laundry Services for the Louisiana National Guard (LANG). The services are to be provided at 5 hotel locations in Metairie, LA, 70001.

• Laundry services at 5 hotel locations.

• Services are to be provided from the award date projected for January 28, 2026, through February 28, 2026.

• A Performance Work Statement (PWS) is attached and should be referenced, specifically section 5.1.1.

• Prices are all-inclusive, covering all services and delivery.

• The contract type is Firm Fixed Price.

• The period of performance is approximately one month, from January 27, 2026, to February 28, 2026.

• The estimated quantity is 7,500 pounds.

• The deadline for questions/clarifications is January 26, 2026, at 10:00 a.m.

• The solicitation closes on January 28, 2026, at 10:00 a.m. Central Time.

• All quotes must be submitted via email to Mr. Jake Howard at jake.b.howard.mil@army.mil.

• Offerors must complete the Solicitation Cover Worksheet accurately.

• Offerors must be registered in SAM and ensure their registration is current and accurate.

• Pricing for all items and the total price must be complete.

• Representation selections (FAR Clause 52.204-24(d)) must be made.

• The document includes numerous FAR and DFARS clauses related to small business set-asides, HUBZone concerns, and other eligibility requirements. Specific set-aside information is not explicitly stated in the provided excerpt but is detailed within the extensive list of clauses.

• The document includes a detailed list of FAR and DFARS clauses that will be incorporated into the contract, covering various aspects such as payment, representations, certifications, and compliance.

• WAWF (Wide Area WorkFlow) will be used for electronic invoicing and payment requests.