Loan Servicing & Mail Processing Support Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The USDA Rural Development intends to solicit for Loan Servicing & Mail Processing Support Services. This is a pre-solicitation notice indicating the agency's plan to acquire comprehensive support for its loan servicing activities. The anticipated contract will be a Service-Disabled Veteran Owned Small Business set-aside. Responses are due by February 12, 2026.
Scope of Work
The required services include, but are not limited to, payment posting, escrow processing, loss mitigation processing, real estate-owned property disposition, bankruptcy processing, loss claim processing, mail processing, administrative and support functions, data entry, and customer service phone support to augment existing loan servicing activities.
Contract & Timeline
- Opportunity Type: Presolicitation
- Set-Aside: Service-Disabled Veteran Owned Small Business
- Product Service Code (PSC): R408 (Program Management/Support Services)
- NAICS Code: 541611 (Administrative Management and General Management Consulting)
- Place of Performance: St. Louis, MO, United States
- Anticipated Period of Performance:
- Base Period: March 26, 2026, to March 25, 2027
- Option Period 1: March 26, 2027, to March 25, 2028
- Option Period 2: March 26, 2028, to March 25, 2029
- Option Period 3: March 26, 2029, to March 25, 2030
- Option Period 4: March 26, 2030, to March 25, 2031
- Response Due: February 12, 2026, 4:00 PM EST
- Published Date: January 29, 2026, 3:52 PM EST
Awarding Procedures
Awarding procedures will be in accordance with RFO 12.201-1.
Additional Notes
This is a pre-solicitation notice only. If a solicitation is issued, all responsible sources will be invited to submit a quotation, bid, or proposal for consideration. Interested parties should monitor SAM.gov for future updates.
Contact Information
- Primary: Sora Jung (sora.jung@usda.gov)
- Secondary: Lawanda Henry (lawanda.henry@usda.gov)