LRS Smart Lockers

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding solicitation FA480326Q0012.

• Steel Grade: A higher grade of steel than the specified 16-18 gauge is acceptable.
• Database: The system will primarily use a cloud-based software platform for core functionality, acting as a central management system for access control, user authentication, usage monitoring, and data analytics.
• Smart Sensors: Required sensor functions include Passive RFID tags (for tracking assets), Proximity sensors (for user/object detection within lockers), and PIR sensors (for detecting movement to trigger actions like lights or cameras).
• Smart Package Detection: Alternative solutions to a specific vendor's approach are acceptable, including Unique Pin Codes, QR Codes, RFID Readers, Badge Readers, and monitored cameras for chain of custody.
• Site Visit: A site visit is scheduled for January 16, 2026, at 10:00 A.M. Base access requests should follow the solicitation's instructions, with requests after the expiration handled on a case-by-case basis at the Contracting Officer's discretion.
• NAICS Code: The correct NAICS code for this solicitation is 332439. Vendors must submit quotes under this specified NAICS code.

These clarifications may affect how vendors interpret requirements for materials, technology solutions, and submission details. The NAICS code clarification is critical for correct submission.

Statement of Work (SOW) / Performance Work Statement (PWS)

To install a smart locker system at the Deployment Processing Center (Bldg 1518) to facilitate user access to packages and specialized bags.

• Assemble and securely install 16 or 18-gauge double reinforced cold-rolled steel lockers.

• Integrate the system with software for user notifications and package access.

• Provide training to staff and users on the locker system.

• Ensure lockers are suitable for storing general-purpose mobility bags (A-bag) and chemical warfare bags (C-bag).

• Offer 1 year of maintenance and repairs.

• Maintain the "smart" functions of the system, including software, security, and support, through an annual subscription.

• Provide annual preventative and corrective maintenance for hardware and software, including repairs, upgrades, and technical support.

• Lockers must be operational in temperatures from -13°F to +122°F and humidity up to 100% noncondensing.

• Equipment must be resistant to rain, salt, and Category 3 cyclone conditions.

• System must include safeguards for personal information and CUI through data encryption.

• Software must offer integration capabilities, user-friendly interfaces, and reliable security features.

• Real-time alerts for locker status and access permissions are required.

• Seamless interaction with locker hardware and support for various authentication methods.

• Site must be sanitized upon completion of work.

• Set-up must be completed within 1 week of beginning work onsite.

• Place of Performance: 20th Logistics Readiness Squadron, Deployment Processing Center (Bldg 1518).

• Installation and training activities will be conducted during government-provided facility access for 8 hours per day.

• Normal operations are Monday through Friday, 0700 to 1600, except Federal holidays, but mission situations may require work outside normal hours.

• Lockers must fit within a space of approximately W362" x H80" x D24".

• Individual bag dimensions: A-bag: 24" x 20" x 20"; C-bag: 24" x 15" x 15".

• Contractor personnel require base identification and vehicle passes, and must wear or display installation identification badges.

• Background checks are required for personnel accessing the installation.

• Contractor-owned vehicles are subject to 100% security search.

• Compliance with base traffic regulations, prohibition of handheld cell phone use while driving.

• Prohibition of weapons, firearms, and ammunition on base.

• Immediate reporting of security threats.

• Compliance with all applicable laws and safety regulations, including OSHA.

• Contractor is responsible for materials storage and clean-up, and protection of government property.

Solicitation / RFP / RFQ

This solicitation, FA480326Q0012, is for the FY26-20LRS SMART LOCKER SYSTEM FOR IPE. The acquisition is set aside for Small Business.

• Item 0001: Locker system, hardware, and installation, in accordance with the Statement of Work dated 09 Jan 2026 and Salient Characteristics dated 07 Jan 2026.

• Item 0002: Annual subscription as per Statement of Work and Salient Characteristics.

• Item 0003: Annual preventative and corrective maintenance for the locker system's hardware and software, including repairs, upgrades, and technical support as defined in the Statement of Work and Salient Characteristics.

• Option Line Items: Include annual subscriptions and preventative/corrective maintenance services for various periods (Years and Months).

• Contract Type: Firm Fixed Price for all line items.

• Period of Performance: Delivery is expected within 90 Calendar Days from the date of award receipt for initial items. Option periods vary.

• Estimated Value: Not explicitly stated in the provided pages.

• Proposal Submission: Quotes are due by 23 Jan 2026, 10:00 AM EST.

• Technical Approach: Offerors must provide a written technical approach (max 7 pages) to meet the requirements in the Statement of Work (Attachment 01).

• Evaluation Factors: Award will be made based on Lowest Price Technically Acceptable (LPTA) and Technical Acceptability. Technical acceptability is determined by meeting the minimum standards outlined in the Statement of Work.

• Key Deadlines:

  • Site Visit: 16 January 2026, 10:00 AM EST.
  • Base Access Request Submission: 13 January 2026, by 1:00 PM EST.
  • Questions Due: 20 January 2026, by 10:00 AM EST.
  • Quote Due Date: 23 January 2026, by 10:00 AM EST.

• Quote Validity: Prices must be valid through 30 April 2026.

• This acquisition is 100% set aside for Small Business.

• NAICS Code: 332439, Size Standard: 600.

• Attachments:

  • Attachment 01: Statement of Work dated 09 Jan 2026.
  • Attachment 02: Salient Characteristics dated 07 Jan 2026.
  • Attachment 03: Shaw AFB Contractor Base Access Request Template 2025.

• Payment: Payment will be made through Wide Area Workflow (WAWF).

• Contracting Officers: Mrs. Shaunannette Watson and SSgt Margret Ogbuozobe.

Statement of Work (SOW) / Performance Work Statement (PWS)

To install and integrate a smart locker system at the specified government location, ensuring secure and convenient package access for users.

• Assemble and securely install smart lockers (16 or 18-gauge steel).

• Integrate the system with software for user notifications and package access.

• Provide training to staff and users on system operation.

• Install lockers at the Deployment Processing Center (Bldg 1518).

• Ensure lockers accommodate specific bag dimensions (A-bag: 24"x20"x20", C-bag: 24"x15"x15").

• Include 1 year of maintenance and repairs.

• Provide annual subscription for system software, security, and support.

• Offer annual preventative and corrective maintenance for hardware and software.

• Lockers must be operational in extreme temperatures (-13° to +122°F) and high humidity (up to 100% non-condensing).

• System must be resistant to rain, salt, and wind (category 3 cyclone).

• Control towers require industrial-grade touchscreens, cameras, keypads, and barcode/QR scanners.

• Software must offer integration capabilities, user-friendly interfaces, and reliable security features, including data encryption for personal information.

• Real-time alerts for locker status and access permissions.

• Seamless interaction between locker hardware and software.

• Support for various authentication methods.

• Set-up to be completed within 1 week of beginning work onsite.

• Installation at the Deployment Processing Center (Bldg 1518).

• Government provides access to facilities for 8 hours per day for installation and training.

• Normal operations: Monday-Friday, 0700-1600, with potential for work outside normal hours due to mission requirements.

• Contractor personnel must obtain base identification and vehicle passes.

• Contractor personnel must wear or display installation identification badges.

• Background checks required for personnel visiting or performing work on the installation (10 business days prior notice).

• Contractor-owned vehicles subject to 100% security search.

• Compliance with base traffic regulations.

• Prohibition of weapons, firearms, and ammunition on base.

• Immediate reporting of security threats.

• Compliance with all applicable laws and safety regulations (OSHA).

• Removal of all debris and sanitization of the work site upon completion.

• Arrangement for inspections for acceptance of work.

Form / Attachment / Pricing Sheet

This document is a template for requesting contractor base access to Shaw Air Force Base (AFB) for work purposes. It outlines the information required for processing criminal background history checks to grant or deny access.

• Memorandum Format: Requires specific information to be provided by the sponsor.
• Required Information: Includes details such as the requesting entity, purpose of access (e.g., construction, new hire, meeting), location on base, dates and times of access needed, and justification for base-wide access.
• Sponsor Information: Requires the name and contact details of the government individual responsible for the contractor.
• Contractor Information: Requires full legal name, date of birth, Social Security Number, Driver's License number, and citizenship status.
• Privacy Act Statement: Notifies that the information is protected and used solely for background checks.
• Special Instructions: Addresses requirements for individuals under 18, foreign nationals (requiring specific visa or resident cards), and compliance with the Real ID Act for identification.
• Sponsor Responsibilities: Emphasizes the sponsor's accountability for ensuring the contractor's pass is returned or deactivated upon termination of access.

Contractors requiring access to Shaw AFB for work purposes must use this template and provide the specified information accurately. The sponsor must submit this form from their government email to the designated contacts. Failure to comply with identification requirements (Real ID Act) or provide necessary documentation for non-US citizens may result in denial of base access.

Form / Attachment / Pricing Sheet

This document outlines the salient characteristics for a 20 LRS Smart Locker System. It details the required features and specifications for the lockers, which bidders must consider when preparing their proposals.

• Construction: 18 gauge double reinforced cold rolled steel.
• Operational Conditions: -13 to +122 degrees F, up to 100% non-condensing humidity.
• Durability: Resistant to rain, salt, and wind (CAT 3 cyclone).
• Control Towers: Industrial-grade e-touchscreen with camera, keypad, 1D/2D barcode scanner, speaker. Optimized for various environmental conditions.
• Awning: Standard awning with built-in lights for user protection.
• Sensors: Each door features smart package sensors.
• Services: Includes annual support and maintenance for the smart locker system.
• Subscription: Requires an annual subscription.

This document defines the minimum technical requirements for the smart locker system. Bidders must ensure their proposed solutions meet or exceed these salient characteristics to be considered compliant.