ManageEngine Service Desk Plus Enterprise Edition

SOL #: N68335-26-Q-0386Combined Synopsis/Solicitation

Overview

Buyer

Dept Of Defense

Dept Of The Navy

NAVAIR WARFARE CTR AIRCRAFT DIV

JOINT BASE MDL, NJ, 08733, United States

Place of Performance

Lakehurst, NJ

NAICS

Software Publishers (513210)

PSC

Application Development Software Delivered By Perpetual License, Consisting Of Analysis, Design, Development, Code, Test And Release Packages Associated With Application Development Projects. (7A20)

Set Aside

No set aside specified

Original Source

https://sam.gov/opp/3c3d0d0fbf61438faba302c9e6e7d246/view

Timeline

Posted

Jan 21, 2026

Last Updated

Jan 29, 2026

Submission Deadline

Feb 5, 2026, 9:00 PM

Qualification Details

Fit reasons

NAICS alignment with historical contract wins in similar service areas.
Scope strongly matches core technical capabilities and delivery model.

Risks

Past performance thresholds may require one additional teaming partner.
Potential clarification needed on staffing minimums before bid/no-bid.

Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of the Navy, NAVAIR Warfare Center Aircraft Division is seeking proposals for the renewal of ManageEngine Service Desk Plus Enterprise Edition software. This procurement is for an annual subscription model covering 65 technicians and 4,000 nodes (with 5,000 nodes as an acceptable alternative if 4,000 is unavailable). The Government intends to award a firm-fixed-price contract through a limited competition. Proposals are due by February 5, 2026, at 4:00 PM EST.

Scope of Work

This requirement is for the annual subscription renewal of ManageEngine Service Desk Plus Enterprise Edition, P/N 46279.31S, for 65 technicians and 4,000 nodes. The software is for the Naval Air Warfare Center, Lakehurst, NJ. The procurement is for the subscription/license only; implementation and training should be quoted separately if required. The preferred deployment model is on-premises.

Contract & Timeline

Type: Firm-Fixed-Price Contract
Solicitation Type: Combined Synopsis/Solicitation (RFP N68335-26-Q-0374)
NAICS: 513210 (Application Development Software)
Set-Aside: None specified (limited competition between OEM and authorized distributors)
Response Due: February 5, 2026, 4:00 PM EST
Published: January 22, 2026
Software Expiration: April 18, 2026

Evaluation Factors

Award will be made to the responsible offeror whose proposal is most advantageous to the Government, considering Award Eligibility and Price. Award Eligibility requires:

Authorized Distributor: Written documentation from the OEM (Zoho) confirming the offeror or their subcontractor is an authorized distributor. If a subcontractor is authorized, the prime must guarantee the same benefits.
Exact Match: Provision of an exact match for part numbers listed in Attachment 001 - CLIN Structure.xlsx (P/N 46279.31S).
Complete Pricing: Pricing for all line items identified in Attachment 001. Failure to meet these eligibility criteria will result in being deemed ineligible for award. The Government intends to award without discussions, so initial offers should contain best terms.

Submission Requirements

Quotes must be submitted electronically to Eric Daly at eric.m.daly6.civ@us.navy.mil, referencing Notice ID N68335-26-Q-0386.
Quotes must be valid for 45 days.
Proposals must include price, be "FOB: Destination," with inspection and acceptance at "destination."
Offerors must include a completed FAR 52.212-3 or state that Representations and Certifications are current in SAM.
Large businesses exceeding $750,000 must submit a Small Business Subcontracting Plan.
Offeror's SAM.gov registration must be active from submission through award.

Additional Notes

This is a software renewal. The procurement is under FAR Part 12 and FAR Part 13. The Government reserves the right to request additional cost/pricing data if only one satisfactory offer is received.