Material Handler Facilities Support Services

Statement of Work (SOW) / Performance Work Statement (PWS)

To enhance the operational efficiency and service delivery of the Brooke Army Medical Center (BAMC) Furniture Section by providing qualified material handling personnel to supplement the existing government workforce. The primary goal is to reduce the average completion time for Furniture Work Requests (FWRs) from 4-6 months to 2-4 months, enabling the completion of approximately 600 additional FWRs annually and reducing the existing backlog.

• Provide non-personal services for material handling facilities support.

• Services include furniture set up, re-configuration, and area changes.

• Receiving and processing of materials for furniture and workplace support projects.

• Unloading, segregating, and verifying furniture items for accuracy.

• Storing stock in appropriate bins and/or storage locations, correcting and updating bin labels.

• Storing and stacking materials according to established warehousing plans.

• Managing and supporting ergonomic furniture movement and general repairs.

• Conducting inventory of stock and submitting replenishment requests.

• Participating in warehouse operations and projects as a truck driver or Forklift Operator when required.

• Coordinating modification work orders and furniture arrangement requests, potentially requiring work outside of regular business hours, including weekends, to ensure patient care is not degraded.

• Fulfill a minimum of 80% of all requested shifts.

• Maintain a personnel turnover rate not exceeding 20% within any 12-month period.

• No safety injuries or violations per quarter.

• No more than 2 work orders completed outside of core duty hours.

• Period of Performance: One (1) base year of 12 months, with four (4) 12-month option years, and one (1) six-month period.

• Place of Performance: Brooke Army Medical Center (BAMC), Joint Base San Antonio – Ft Sam Houston, Texas, and surrounding medical facilities within the San Antonio area.

• Contractor personnel shall not be supervised or controlled by the government.

• Government will furnish items, equipment, supplies, facilities, transportation, tools, and materials.

• Contractor must develop and maintain an effective quality control program.

• Contractor personnel must adhere to specific personal appearance and attire standards.

• Compliance with all applicable DoD security regulations and procedures is required.

• Contractor is responsible for physical security and key control.

• Contractor personnel must obtain Common Access Cards (CACs) or installation access cards.

• Anti-Terrorism (AT) Level I Training and Operations Security (OPSEC) Training are mandatory for all contract personnel.

• Contractor must identify and manage potential Organizational Conflicts of Interest (OCI).

• Contractor must provide a contract manager and an alternate.

• Contractor employees must wear identification (ID) badges.

• Contractor must provide weekly summary reports and LEIE reports.

Sources Sought Notice

This notice is issued by the Brooke Army Medical Center (BAMC) to gather information on industry capabilities for providing non-personal services for Material Handler Facilities Support. The government is seeking information to determine potential socioeconomic set-aside opportunities. This notice does not constitute a solicitation, and the government will not pay for any information submitted.

The anticipated services include furniture setup, reconfiguration, warehousing, inventory management, and ergonomic movement support, as detailed in the draft Performance Work Statement (PWS).

This is a follow-on requirement with an anticipated period of performance of one base year and four 12-month option years. The previous contract (W9124J-21-C-0022) was an 8(a) set-aside with an award total of $1,225,342.80 and a period of performance from September 30, 2021, to September 29, 2026.

Interested parties are requested to provide information on their capabilities, experience, and suggestions for structuring the requirement to facilitate competition. Specific questions regarding competition restriction, firm capabilities, interest in prime contracting, relevant experience, commercial availability, and recommendations for improvement are outlined. Questions are due by 12:00 PM CDT on March 11, 2026. Responses are due by 12:00 PM CDT on March 20, 2026, via email to Monica Jackson and Stephen Fuller.

The government encourages responses from small businesses in all socioeconomic categories, including 8(a), SDB, HUBZone, SDVOSB, and WOSB. Respondents must identify their business size and applicable socioeconomic category. The anticipated NAICS code is 561210, Facilities Support Services, with a size standard of $47M.

Respondents should identify any condition or action that may unnecessarily restrict competition. The government will not notify respondents of the results of this evaluation. Potential offerors are responsible for monitoring SAM.gov for any future solicitation or synopsis.