NATIONAL CARE GUIDELINES

Form / Attachment / Pricing Sheet

This document is Attachment 3, a Pricing Template, provided to assist bidders in preparing their proposals. It includes instructions for completion and a structure for detailing pricing.

• Instructions: Bidders are instructed to input information only in the white cells of the 'Total Price' tab. All assumptions must be detailed in a separate Pricing Narrative.
• Structure: The template outlines CLINs (Contract Line Item Numbers) for a Base Period and four Option Years, each for a 'Utilization Review Subscription (unlimited users)'.
• Pricing Fields: Includes columns for Quantity, Unit, Offered Unit Price, and Total Amount for each CLIN, as well as subtotals for each period, a Total Price, FAR 52.217-8, and a Total Evaluated Price.

Bidders must use this template to format and submit their pricing. The structure provided indicates the expected breakdown of costs for the base period and potential option years for the Utilization Review Subscription. The zero values currently populated suggest that bidders need to provide their proposed unit and total prices for each CLIN.

Questions & Answers / Clarifications

This document provides responses to questions submitted by potential quoters regarding a Fair Opportunity Proposal Request (FOPR) Number 61054.

• Prime Integrator Need: The government does not require a prime integrator for this solicitation, as the sought solution is a standalone application that functions independently.
• Solution Number: The government assumes the question about the "solution number" was intended to ask for the solicitation number. A link to the solicitation is available on SAM.gov.
• Pricing Template Revision: The pricing template has been unlocked in cells F2, F4, F6, F8, and F10 to allow for annual pricing quotes. Quoters are encouraged to provide pricing assumptions and explanations in a pricing narrative.

This document clarifies requirements and provides flexibility in the pricing submission format. No changes to deadlines or submission rules are indicated.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide the U.S. Immigration and Customs Enforcement (ICE) Health Service Corps (IHSC) with a web-based Utilization Management (UM) guidelines solution to support healthcare provision for individuals in ICE custody.

• Provide a standalone, web-based UM guidelines solution accessible via the ICE network.

• The solution must be compatible with ICE-approved web browsers and function independently of IHSC health information platforms.

• Support up to 30 users, with the ability to increase users at the government's discretion.

• Features include role-based access, user activity tracking (utilization reviews, task progression, hospital admissions), and a help/service desk.

• The platform must support interactive documentation of prospective, concurrent, and retrospective utilization reviews in ambulatory and hospital settings.

• Provide evidence-based clinical care guideline content, unlimited searches, and customized reports on utilization review outcomes.

• Offer user training (online, on-demand, and instructor-led) and continuing education opportunities.

• The solution must be a Commercial Off-the-Shelf (COTS) product, easy to implement, and provide reliable performance and support.

• The system must support interactive UR documentation for day-to-day progression of inpatient care.

• The vendor must provide workflow design/integration support.

• The system must comply with FISMA and Section 508 accessibility standards.

• IT Help/Service desk support required during core business hours (Mon-Fri, 8 AM - 8 PM ET), excluding Federal Holidays.

• The system must have a robust search engine and an online content management system.

• Period of Performance: One 12-month base period with four 12-month option periods.

• Place of Performance: Primarily vendor facilities, with potential visits to IHSC Offices in Texas and IHSC Headquarters in the Washington Metro Area.

• Security: Vendor employees must safeguard unclassified information.

• Travel: Contractor travel may be required at the contractor's sole expense; no government reimbursement.

• Employee Identification and Conduct: Contractors must comply with government facility rules and maintain a professional appearance and conduct.

• Artificial Intelligence (AI): Any AI system must comply with federal, DHS, and ICE AI policies, including human-in-the-loop oversight, data provenance, and avoiding discriminatory outputs. The contract prohibits using AI outputs as sole evidence for punitive actions or making decisions based on improper biases. Data rights and ownership are clearly delineated, with the government owning all data. Prevention against vendor lock-in is required.

• Data Ownership: All stored program data is government-owned and must be accessible within 24 hours of request.

• Section 508 Compliance: All ICT products and services must conform to Section 508 standards. Accessibility Conformance Reports (ACRs) are required.

• Cybersecurity: Compliance with DHS Security Policy Terms and Conditions and adherence to security review processes are mandatory. Supply Chain Risk Management Plan is required.

• Controlled Unclassified Information (CUI): Strict handling, reporting, and safeguarding requirements for CUI, PII, and SPII apply.

Questions & Answers / Clarifications

This document contains questions submitted by quoters and the government's responses, related to Solicitation Reference (Sample. SOW Section 5.1).

This document appears to be a template or an incomplete submission, as it lists "Questions" and "Government Response" sections with numbered entries from 1 to 13, but provides no actual questions or answers. It serves as a placeholder for anticipated or received Q&A.

As no specific questions or answers are provided, this document does not currently impact the solicitation requirements, due dates, or submission rules. It indicates that a Q&A process is or will be in place for this opportunity.

Form / Attachment / Pricing Sheet

This document is Attachment 3, a Pricing Template, which provides instructions and a structure for bidders to submit their pricing information. Bidders are instructed to only input data in the white cells of the 'Total Price' tab and to outline all assumptions in a separate 'Pricing Narrative' (not provided here).

• Instructions: Contractor input is restricted to white cells on the 'Total Price' tab. Assumptions must be detailed in the 'Pricing Narrative'.
• Total Price Tab: This sheet outlines CLINs (Contract Line Item Numbers) for a base period and four option years, all for a 'Utilization Review Subscription (unlimited users)'.
• Pricing Fields: Includes columns for Quantity, Unit, Offered Unit Price, and Total Amount for each CLIN.
• Totals: Calculates Total Base Year Price, Total Option Period 1-3 Prices, Option Period 4 Price, Total Price, FAR 52.217-8 (if applicable), and Total Evaluated Price.

This template is critical for bidders to understand how to format and submit their pricing. The structure indicates the government's expectation for pricing breakdown across the base period and option years for a subscription service. Bidders must use this template and provide a separate narrative for their assumptions to ensure their proposal meets the solicitation's requirements.

Form / Attachment / Pricing Sheet

This document, "Attachment 2 - Terms and Conditions," outlines the standard terms and conditions that apply to the acquisition. It also specifies certain Federal Acquisition Regulation (FAR) provisions and clauses that are incorporated by reference, along with any deviations.

• Governing Law: In case of conflict, federal statutes and regulations govern.
• SAM Representations: Contracting officers will not consider specific representations related to Commercial Products and Commercial Services, Greenhouse Gas Emissions, or Executive Orders (e.g., E.O. 14057) when making award decisions or enforcing requirements. Entities are not required to update their SAM registration to remove these.
• FAR Provisions Incorporated by Reference: Lists several FAR provisions (e.g., 52.203-11, 52.204-7, 52.212-1, 52.217-5, 52.229-11) that are part of the solicitation, with their respective dates. Full text is available upon request or electronically.
• FAR Clauses Incorporated by Reference: Lists numerous FAR clauses (e.g., 52.202-1, 52.203-6, 52.212-4, 52.219-4, 52.222-19, 52.232-1, 52.249-8) that are part of the contract, with their respective dates. Full text is available upon request or electronically.
• HSAR Clauses: Includes Homeland Security Acquisition Regulation (HSAR) clauses, such as 3052.205-70 and 3052.212-70.
• Deviations: Notes that provisions and clauses with authorized deviations are indicated by "(DEVIATION)" after the date.

Bidders must be aware of these terms and conditions, particularly the specific FAR provisions and clauses incorporated by reference, as they form part of the contract. Understanding which SAM representations are not to be considered is also crucial for accurate proposal preparation. The document serves as a foundational legal and regulatory framework for the opportunity.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation (RFQ) for a web-based access, evidence-based Utilization Management (UM) care guidelines product and support. The Immigration and Customs Enforcement (ICE) anticipates awarding a single Firm-Fixed Price (FFP) Purchase Order (PO).

• The core requirement is a web-based, non-interactive, read-only UM care guidelines solution.

• The solution must be a Commercial Off-the-Shelf (COTS) product with no modifications.

• The vendor must be an authorized distributor/reseller of the quoted solution.

• The vendor must hold a current Utilization Review Accreditation Committee (URAC) certification.

• The solution must function as a standalone application, without interoperability with IHSC health information platforms and without exchange of Personally Identifiable Information (PII).

• The solution must support up to 30 users, with flexibility for increased users at no additional cost.

• The vendor must provide online, self-paced training and comprehensive user guides.

• Contract Type: Firm-Fixed Price (FFP) Purchase Order (PO).

• NAICS Code: 513210 - Software Publishers (small business size standard of $47M annual receipts).

• Product Service Code (PSC): 7A21 - IT and Telecom - Business Application Software (Perpetual License Software).

• Quotes must be submitted electronically by the deadline.

• The submission will be evaluated in two steps:

  1. Factor 1: Product Offering (Go/No-Go basis).
  2. Factor 2: Technical Capability (non-price tradeoff factor, more important than price).
  3. Factor 3: Price (tradeoff factor).

• Award will be made to the quoter whose quote offers the best value, which may not necessarily be the lowest priced or highest technically rated.

• Key Deadlines:

  • Questions Due: January 27, 2026, 12:00 PM CT
  • Quotes Due: February 3, 2026, 12:00 PM CT

• This acquisition is not set-aside for small business concerns.

• Quoters must have an active System for Award Management (SAM) registration at the time of quote submission.

• Attachments include: Statement of Work (SOW), Terms and Conditions, Pricing Template, and Quoter Questions.

• Pricing data is prohibited in Volumes I, II, and III of the submission.

• All assumptions must be explained in Volume I, except for pricing assumptions which go in Volume IV.