Naval Facilities Engineering Systems Command (NAVFAC) Marianas, Guam Mobile Wireless/Cellular Devices and Services

Amendment / Modification

This amendment (0004) provides responses to Requests for Information (RFIs) and clarifies details regarding the solicitation.

Specifically:

• RFI Question 10: The government's primary lesson learned from previous engagements is the critical importance of verifying a vendor's service delivery capabilities, including their ability to provide reliable service within all required geographical areas and their capacity to consistently meet service response times.
• RFI Question 11: The government states that all specified evaluation factors will hold equal weight. No single factor will be given more significance than another, as each factor is indispensable for fulfilling the mission's operational objectives.
• RFI Question 12: The release date of the Combined Synopsis Solicitation was Friday, 06 March 2026 (not March 20, 2026 as initially stated in the question). The original Closing Response Date was Friday, 20 March 2026, which was extended to Friday, 27 March 2026 per Amendment 0002. The RFI submission date remains Monday, 23 March 2026.

This amendment addresses RFI questions and provides clarifications. It does not appear to modify specific sections of the original solicitation or change the RFI submission deadline.

No changes to proposal deadlines or submission requirements are indicated by this amendment, other than the clarification of the original solicitation release date and the confirmation of the existing closing response date extension.

Amendment / Modification

This document is Amendment 0003 to the Request for Quotation (RFQ) N4019226Q4003 for Mobile Wireless/Cellular Devices and Services for Naval Facilities Engineering Systems Command (NAVFAC) Marianas, Guam.

• Area Codes: All current and subsequently provisioned telephone numbers will be prefixed with the 671 area code.

• Building Coverage: Offerors are advised to verify cellular coverage directly with local Mobile Network Operators (MNOs) for specific building locations, as the government cannot provide site walks due to the suspense date.

• Incumbent Provider: The current service is provided under Blanket Purchase Agreement (BPA) N4019221A4000 Task Order (TO) N4019225F0126, contracted to Docomo Pacific Inc.

• Location Data: Specific geodetic coordinates (maps, PIN drops, latitude/longitude) for locations listed in Section 4.2.2 are not furnished. The listed facilities and addresses represent the minimum locations requiring reliable voice and data services.

• Network Coverage Depiction: Offerors are required to submit a cartographic depiction of their network's coverage area as part of their proposal for government evaluation.

• ELINs and CLINs: This solicitation is a new requirement. The Performance Work Statement (PWS) will not be amended to include Exhibit Line Item Numbers (ELINs). Offerors must structure their proposals to price each descriptive device and service line item as detailed in the requirements tables for CLIN 0001 (Base Period), CLIN 0002 (Option Year 1), and CLIN 0003 (Option Year 2) found in Section 4.1 of the PWS. The PWS and CLINs provide sufficient information for proposal submission.

• The Closing Response Date has been extended to Friday, 27 March 2026, 06:00 pm ChST/Guam Time.

• The Request for Information (RFI) Deadline remains Monday, 23 March 2026, 06:00 pm ChST/Guam Time.

Amendment / Modification

This amendment (0002) to Solicitation N4019226Q4003 provides updates regarding proposal submission deadlines and the Request for Information (RFI) deadline.

• Solicitation Deadline: Extended by one week.

• Request for Information (RFI) Deadline: Updated.

• The original solicitation deadline of Friday, March 20, 2026, at 06:00 pm ChST/Guam Time has been extended to Friday, March 27, 2026, at 06:00 pm ChST/Guam Time.

• The Request for Information (RFI) final submission deadline has been updated to Monday, March 23, 2026, at 06:00 pm ChST/Guam. Inquiries submitted after this date will not be accepted.

Amendment / Modification

This document is Amendment 0001 to RFQ N4019226Q4003 for Mobile Wireless/Cellular Devices and Services for Naval Facilities Engineering Systems Command (NAVFAC) Marianas, Guam.

It provides responses to Requests for Information (RFI) from potential vendors.

• Handset/Tablet Requirement: While the PWS (Section 4.1) does not list specific quantities, contractors must be able to source and provide new, TAA-compliant devices upon request (Sections 4.3, 4.3.1). Vendors must provide optional pricing for specified device categories for all contract years.
• Installation Time: The timeframe for equipment installation will be determined by the offeror's proposed plan for network coverage, subject to Government approval. The plan must detail methodology for identifying and resolving coverage gaps, including proposed response and resolution times.
• Global User Travel: Global users (personnel requiring reliable services outside the continental US) travel internationally for an average of 120+ days per year. Vendors should use this estimate for pricing and service plan structure, noting that actual travel may vary.
• Service Disconnection: For specific OICC MCM and NAVFAC EV services with limited active periods (69 days and 16 days, respectively), lines will not be automatically disconnected. The Government will provide specific direction for each line, which may include disconnection, transfer to another requirement, or awaiting further direction. Offerors must await formal Government direction before taking action on these lines.

This amendment clarifies aspects of PWS Sections 4.1, 4.3, 4.3.1, and 6.3, as well as general contract performance requirements related to installation and service management.

Statement of Work (SOW) / Performance Work Statement (PWS)

To acquire secure, reliable, and technologically current mobile wireless and cellular devices and services to ensure mission-critical connectivity for data, voice, and text communications for Naval Facilities Engineering Systems Command (NAVFAC) Marianas personnel across its Area of Operations (AO), including Guam, CNMI, FSM, Palau, and Yap. The solution must support personnel in diverse environments, from local offices to remote field locations and international travel.

• Provision and management of cellular services (voice, data, text).

• Supply and lifecycle management of mobile devices (smartphones, tablets, Mi-Fi hotspots).

• Support for network infrastructure.

• Integration of enterprise mobility management.

• The contract is performance-based, focusing on results rather than methods.

• Base Period: April 22, 2026 - April 21, 2027

• Option Period 1: April 22, 2027 - April 21, 2028

• Option Period 2: April 22, 2028 - April 21, 2029

• Coverage: "Good" voice and data coverage across Guam and CNMI, including major transportation corridors and populated areas. Equivalent coverage for CONUS and Global services. In-building coverage required at specific NAVFAC Marianas facilities.

• Devices: Must provide full-featured smartphones, basic cellular (non-smartphone) devices, and internet hotspots (Mi-Fi). All devices must be new, TAA-compliant, and carrier-unlocked.

• Service Plans: Offer CONUS Voice/SMS/Data, Global Voice/SMS/Data, Unlimited Local (Guam/CNMI) Services, and Data-Only Services (tablets/smart devices) with tiered data options. Plans must support features like mobile hotspot/tethering and roaming as specified.

• Contingency Communication Capability (CCC): Ability to respond during emergencies, including a crisis phone number, 24/7 support, deployable mobile sites, Wireless Priority Service (WPS), and an emergency response plan.

• Security: Compliance with DoD Directive 8100.2, FIPS Publication 140-2, and DISA STIGs. Devices must be NIAP certified and DoDIN approved.

• Reporting: Deliverables include a Quality Control Plan (QCP), Monthly Usage & Billing Reports, Quarterly Zero Usage Reports, and Ad Hoc Reports.

• Service Elasticity: The number of service lines is elastic and expected to fluctuate.

• Future Initiatives: Government reserves the right to modify scope for technology advancements or evolving mission requirements.

• Test Devices: Contractor must provide test devices at no charge.

• Program Management: Dedicated Program Manager (PM) and alternate POC required.

• Customer Service: Dedicated CSR team available during specified business hours.

• Ordering & Delivery: Equipment delivery within two business days for in-stock items.

• Invoicing: Submission via WAWF, with detailed data files, by the 16th business day of each month.

• Performance Standards: Includes on-time device delivery (95%), invoice accuracy (100%), network coverage & availability (95%), customer & technical support (95% reachable, 85% resolved on first contact), and service change/porting timeliness (95%).

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial products or services to procure mobile wireless/cellular devices and services for the Naval Facilities Engineering Systems Command (NAVFAC) Marianas, Guam. The objective is to acquire secure, reliable, and technologically current wireless devices and services to ensure mission-critical connectivity for data, voice, and text communications supporting personnel across the NAVFAC Marianas Area of Operations, including Guam, CNMI, FSM, Palau, and Yap.

• Provision and management of cellular services (voice, data, text).

• Supply and lifecycle management of mobile devices (e.g., smartphones, tablets, Mi-Fi hotspots).

• Support for network infrastructure.

• Enterprise mobility management integration.

• The solution must support personnel in diverse environments, from local offices to remote field locations and international travel.

• Performance-based requirements to ensure command and control, support daily administrative functions, and provide surge capacity for contingency operations.

• Contract Type: Single award, multi-year, firm-fixed price.

• Period of Performance: One (1) year base period with two (2) one (1) year option periods.

  • Base Period: Start: 22 April 2026, End: 21 April 2027
  • Option Year 1: Start: 22 April 2027, End: 21 April 2028
  • Option Year 2: Start: 22 April 2028, End: 21 April 2029

• This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

• Key deadlines: Closing Response Date: Friday, 20 March 2026 at 1800 ChST/Guam Time.

• Evaluation Factors: See Attachment 3 for Evaluation Factors of offers.

• NAICS Code: 517112 - Wireless Telecommunications Carriers (except Satellite) with a size standard of 1500 employees.

• Defense Priorities and Allocations System (DPAS) assigns this requirement as an unrated order.

• The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-06, effective August 27, 2025.

• Key attachments include: Performance Work Statement (PWS), Inventory of Existing Devices and Numbers, Wireless Service Evaluation Factors, Clauses and Provisions, and Representations and Certifications.

Forms / Attachments / Pricing Sheets

This document, "Attachment 4: Clauses and Provisions," lists and incorporates by reference numerous Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) clauses and provisions. These clauses are essential for understanding the terms and conditions that will govern any contract awarded under this solicitation.

• Clauses Incorporated by Reference: A comprehensive list of FAR and DFARS clauses with their respective dates. These cover a wide range of topics including:
  • System for Award Management (SAM) registration and maintenance.
  • Commercial and Government Entity (CAGE) code reporting.
  • Safeguarding of covered contractor information systems.
  • Qualification requirements and prohibitions.
  • Defense priority and allocation requirements.
  • Instructions to offerors, preparation of bids, and submission of offers.
  • Evaluation of options and contract award.
  • Service Contract Labor Standards.
  • Pollution prevention and right-to-know information.
  • Payment by third party and multiple payment arrangements.
  • Unenforceability of unauthorized obligations.
  • Protest after award.
  • Subcontracts for commercial products and commercial services.
  • Contracting Officer's Representative.
  • Requirements relating to compensation of former DoD officials and whistleblower rights.
  • Control of Government personnel work product.
  • Antiterrorism awareness training.
  • Safeguarding covered defense information and cyber incident reporting.
  • Notice of authorized disclosure of information for litigation support.
  • Prohibition on acquisition of covered defense telecommunications equipment or services.
  • NIST SP 800-171 DoD assessment requirements.
  • Use of government-assigned serial numbers.
  • Compliance with local labor laws and preference for domestic commodities.
  • Export-controlled items.
  • Levies on contract payments.
  • Orders for facilities and services, and cancellation or termination of orders.
  • Cloud computing services.
  • Notice and supply chain risk.
  • Pricing of contract modifications.
  • Sources of electronic parts.
  • Transportation of supplies by sea.
  • Application for U.S. Government shipping documentation.
• Clauses Incorporated by Full Text: Includes specific representations regarding delinquent tax liability or felony conviction, and evaluation criteria for commercial products and services.
• Contract Terms and Conditions: Details on inspection/acceptance, assignment, changes, disputes, excusable delays, invoicing, patent indemnity, payment terms, and interest on amounts due.
• Order Limitations and Definite Quantity: Clauses defining order limitations and the nature of definite quantity contracts.
• Requirements and Indefinite Quantity: Clauses outlining requirements contracts and indefinite quantity contracts.
• Protest After Award: Procedures related to protests filed after contract award.
• Representation of Use of Cloud Computing: Requires offerors to indicate anticipated use of cloud computing services.
• Telecommunications Security: Addresses requirements for securing telecommunications systems.

This document is critical for bidders as it outlines the mandatory legal and regulatory requirements that will be incorporated into any resulting contract. Understanding these clauses and provisions is essential for:

• Determining eligibility and compliance: Ensuring the offeror can meet all specified requirements.
• Accurately preparing proposals: Understanding submission instructions, evaluation factors, and contractual obligations.
• Assessing risk: Identifying potential liabilities, responsibilities, and compliance burdens.
• Understanding contract performance: Clarifying terms related to payment, delivery, termination, and dispute resolution.

Form / Attachment / Pricing Sheet

This document provides a detailed inventory of existing devices and associated service requirements for mobile wireless and cellular devices. It outlines the quantities, types of services, and specific device models required for the base period and option years.

• CLIN 0001 (Base Period): Details services for OICC MCM and NAVFAC, including Global and CONUS voice, SMS, and data services for various devices (MiFi, iOS Tablets, iPhones, basic cellular devices). It specifies quantities, compatibility requirements (e.g., MiFi 8000, iPad Pro 13", iPhone 12 Pro Max, iPhone 15 Pro, CAT S42), and includes E-911 charges. It also lists overage charges for voice and data, and miscellaneous charges for calling cards.
• CLIN 0002 (Option Year 1): Mirrors the base period requirements for NAVFAC and NAVFAC EV, specifying quantities for similar services and devices. Includes E-911 charges and overage/miscellaneous charges.
• CLIN 0003 (Option Year 2): Similar to Option Year 1, detailing requirements for NAVFAC and NAVFAC EV for the period of 22 APR 2028 - 21 APR 2029. Includes E-911 charges and overage/miscellaneous charges.
• OICC MCM Sheet: Lists specific device models for tablets (iPad Pro 13" M4/2024), iPhones (12 Pro Max, 15), and MiFi devices (Inseego MIFI 8000).

This attachment is crucial for bidders to understand the specific types and quantities of mobile wireless devices and services required, including compatibility requirements for existing hardware. It details the scope of services, geographic coverage (CONUS, INTL high-demand areas), and potential overage costs, which are essential for developing accurate proposals and pricing.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for providing mission-critical support for Mobile Wireless/Cellular Devices and Services (WDS) to the Naval Facilities Engineering Systems Command in Guam for Fiscal Year 2026. The primary goal is to ensure sustained operations without service interruption.

Offerors must submit proposals detailing their approach to WDS. Key components of the proposal include:

• Technical Support Plan: Detailing organizational structure, procedures for responding to service requirements, key personnel (including a Program Manager), an organizational chart, and event management procedures for emergency and non-emergency events.
• Service Coverage Plan: Demonstrating capability to meet cellular service requirements across all designated Command buildings, including a methodology for coverage assurance and a corrective action plan for non-compliance.
• Service Management Plan: Outlining processes for managing cellular service lines throughout the contract lifecycle, including initial service transition (at no cost to the Government) and procedures for service adjustments.
• Price Proposal Plan: A complete and detailed price proposal for all cellular services and products.
• Invoicing and Financial Systems Compliance Plan: Demonstrating capability to comply with Government financial and invoicing requirements, including invoice formatting, submission, accuracy, and timeliness.
• Past Performance and Experience: Documentation of past performance and corporate experience, including at least three recent and relevant contract references with detailed descriptions of work performed.

While specific metrics are not detailed in this section, the PWS emphasizes meeting or exceeding service requirements, ensuring sustained operations, and demonstrating compliance with Government invoicing standards.

Fiscal Year 2026. The place of performance is Naval Facilities Engineering Systems Command Marianas, Guam.

• Service transition must be at no additional cost to the Government.
• Proposals must detail corrective action plans for service compliance issues.
• Offerors must demonstrate the ability to manage service adjustments as directed by the Contracting Officer.
• Past performance references must be recent and relevant to the scope, size, and complexity of this solicitation.

Form / Attachment / Pricing Sheet

This document, "Attachment 5: Representations and Certifications," contains various representations and certifications that offerors must complete or acknowledge as part of their bid or proposal. It ensures compliance with federal regulations and solicitation requirements.

• Solicitation Provisions Incorporated by Reference: Lists numerous FAR and DFARS clauses that are incorporated by reference, with their effective dates.
• Solicitation Provisions Incorporated by Full Text: Includes the full text of specific provisions, such as FAR 52.203-2 (Certificate of Independent Price Determination) and FAR 52.212-3 (Offeror Representations and Certifications—Commercial Products and Commercial Services).
• Definitions: Provides definitions for terms relevant to representations and certifications, including "Covered telecommunications equipment or services," "Economically disadvantaged women-owned small business (EDWOSB) concern," "Inverted domestic corporation," "Restricted business operations," "Sensitive technology," "Service-disabled veteran-owned small business (SDVOSB) concern," "Small business concern," and others.
• Specific Representations and Certifications: Covers a wide range of topics including:
  • Small business status (including joint ventures, SDVOSB, EDWOSB, WOSB, HUBZone)
  • Compliance with Executive Order 11246 (Affirmative Action)
  • Certification Regarding Payments to Influence Federal Transactions
  • Buy American Certificates and Trade Agreements Certificates (including domestic content and country of origin)
  • Certification Regarding Responsibility Matters (debarment, suspension, tax liability)
  • Certification Regarding Knowledge of Child Labor
  • Service Contract Labor Standards
  • Taxpayer Identification Number (TIN)
  • Representations regarding restricted business operations in Sudan and contracting with inverted domestic corporations.
  • Representations regarding sensitive technology and Iran.
  • Ownership or Control of Offeror.
  • Representations regarding delinquent tax liability or felony conviction.
  • Public Disclosure of Greenhouse Gas Emissions and Reduction Goals.
  • Covered Telecommunications Equipment or Services.
• SAM.gov Integration: Notes that some representations and certifications may be completed electronically in the System for Award Management (SAM.gov) and can be incorporated by reference.

Offerors must carefully review and complete all applicable sections of this document to ensure their bid or proposal is compliant. Failure to provide accurate and complete representations and certifications may result in disqualification. This document is critical for determining eligibility, compliance with federal mandates, and for the government's evaluation of offeror responsibility and compliance.