NCC Janitorial Services - One year contract

Questions & Answers / Clarifications

This document provides responses to questions raised by potential bidders following a site visit for Solicitation 19M03026Q0016, Janitorial Services at the U.S. Consulate General Casablanca.

• Ceiling Cleaning: The Statement of Work (SOW) does not explicitly require full ceiling washing. However, routine high dusting of accessible ceiling-adjacent areas and fixtures is included.
• Ballistic Doors: The RFQ does not specify material (e.g., polycarbonate) or provide manufacturer recommendations for ballistic doors. Contractors must use Government-approved, commercial-grade chemicals that are safe for the surfaces. The Government will not confirm glazing composition. Contractors must propose cleaning products by brand name for approval, and any special treatment must use approved products.
• Soap Dispensers: The facility has approximately 70 soap dispensers that the contractor is responsible for replenishing with contractor-provided soap.
• Facility Layout: While detailed square meter breakdowns of interior and exterior areas are provided in Exhibit A of the RFQ (Total Combined Area: 27,142 m²), no additional floor plans or architectural drawings are available. Offerors were required to attend the mandatory site visit to assess layout conditions.

This document clarifies specific requirements related to cleaning scope, chemical usage, and facility details. All other terms and conditions of the original solicitation remain unchanged.

Solicitation / RFP / RFQ

This document is a solicitation (RFQ) for janitorial services. The U.S. Consulate General Casablanca is seeking offers for these services.

Specific janitorial services required are detailed in the "SCHEDULE OF SUPPLIES/SERVICES" section, which is not fully populated in the provided pages but is referenced.

• The solicitation number is 19M03026Q0016.

• The offer due date is February 27, 2026, at 12:00 noon Local Time.

• The NAICS code is 561720, with a size standard of $22M.

• The contract is set aside for Small Business.

• Offerors must complete blocks 12, 17, 23, 24, and 30.

• Payment will be made by the US Embassy Rabat.

• The solicitation incorporates by reference FAR 52.212-1, 52.212-4, and 52.212-5.

This acquisition is set aside for Small Business.

• The document is a Standard Form 1449 (Rev. 11/2021).
• Delivery is FOB Destination.
• Discount terms are "As applicable."

Solicitation / RFP / RFQ

This Request for Quotations (RFQ) solicits proposals for Janitorial Services at the New Consulate Compound (NCC) in Casablanca. The U.S. Government intends to award a contract to the responsible offeror whose proposal represents the best value, utilizing a tradeoff process.

• Provision of janitorial services in all designated indoor and outdoor spaces.

• Furnishing of all necessary labor, material, equipment, and services.

• Includes standard janitorial services and temporary additional services (ordered as needed).

• Exterior facade pressure washing and exterior window washing (except ground-level glass) are NOT included.

• Specific daily, periodic, monthly, quarterly, and semi-annual cleaning requirements are detailed.

• Contract type: Fixed-price.

• Period of Performance: Anticipated twelve-month (12) period, with no option to renew.

• Estimated Value: Not explicitly stated, but pricing is based on fixed price per month for standard services and fixed rate per square meter for temporary additional services.

• Minimum for Temporary/Additional Services: 100 SQM.

• Maximum for Temporary/Additional Services: 27,142.00 SQM.

• Proposals are due by February 27, 2026, at 14:00 (local Morocco time).

• Submission must be electronic to CasablancaProc@state.gov in Adobe Acrobat (PDF) format, not exceeding 30 MB per email.

• Proposals must be in English; incomplete proposals will not be accepted.

• A mandatory pre-proposal conference will be held on February 20, 2026, at 09:30 a.m. (local Moroccan time) at the U.S. Consulate General site. Attendance is mandatory and failure to attend will render the proposal non-responsive.

• Award will be based on best value, considering technical acceptability and responsibility.

• Evaluation will be on a pass/fail basis for technical acceptability.

• Proposals will be evaluated for completeness, reasonableness, and best value price.

• Only firms demonstrating full legal standing within the Kingdom of Morocco and possessing required professional capabilities will be considered.

• Only offers from legally registered Moroccan companies will be accepted.

• International or foreign-registered firms are not eligible.

• No subcontracting or co-venturing is allowed.

• Offerors must be registered in the System for Award Management (SAM).

• Offerors must complete and submit SF-1449, Section B (Pricing), and Section K (Representations and Certifications).

• All chemicals must be commercial-grade and pre-approved by the Government.

• Contractor must provide a comprehensive Safety Management Program.

• Contractor must provide a Project Manager with sufficient English language skills.