Managed Printer Service and Supplies

Questions & Answers / Clarifications

This document provides clarifications and responses to vendor inquiries regarding the Managed Printer Service opportunity (W50S85-26-Q-A002) at Selfridge ANGB, MI.

• Coverage Dates: The projected period of performance is 12 March 2026 to 11 March 2027 for the base year, followed by four option years and an optional 6-month extension.
• Current Management: This requirement was previously a lease-to-own contract. The devices are now government-owned. Refer to PWS Background for details.
• Scope of Services: The request is for base plus four option years for services and consumables only, supporting 104 government-owned MFDs. It is not for new MFDs.

This Q&A document clarifies key aspects of the opportunity, including the period of performance, the status of existing equipment, and the specific scope of services and consumables required. Bidders should incorporate this information into their understanding of the solicitation requirements.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide comprehensive support, maintenance, and repair services for specified HP LaserJet Managed MFP E67660 devices at Selfridge Air National Guard Base (SANGB). The goal is to optimize the print environment for enterprise-wide efficiencies and reduce total cost of ownership for printing.

• Provide all necessary personnel, equipment, tools, materials, supervision, and quality control for printer maintenance, repair, and supply services.

• Offer comprehensive support, maintenance, and repair for HP LaserJet Managed MFP E67660 devices.

• Supply all necessary consumables (excluding paper and staples), including toner cartridges and imaging drums/units.

• Perform break-fix repairs and scheduled preventive maintenance.

• Implement and maintain network print servers, print queues, and an enterprise electronic FAX service.

• Implement physical and network security measures, including software/firmware/driver updates.

• Monitor, analyze, and report on the functionality, utilization, and security of the print and FAX environments.

• Provide training for MPS users if needed.

• Maintain at least 99% availability of all Multifunctional Devices (MFDs) throughout the Period of Performance.

• Ensure print device fleet maintains a 95% monthly availability rate.

• Resolve device malfunctions within five (5) business days.

• Respond to work stoppage situations within one (1) business day.

• Respond to non-work stoppage situations within two (2) business days.

• Implement cybersecurity requirements (TCNOS/MTOS) and remediate vulnerabilities within 30 days.

• Period of Performance: A base year of 12 months, plus four 12-month option years.

• Place of Performance: Selfridge Air National Guard Base, MI.

• Contractor employees must comply with all installation traffic, safety, and security regulations.

• Employees must carry proper identification at all times.

• Compliance with DISA STIGs for "Multi-Function Device and Network Printers" is required.

• Devices must be FIPS 140-2 validated and ISO/IEC 15408 certified.

• The solution must be capable of obtaining and maintaining an RMF authorization.

• Secure Print and Secure FAX functionality requiring DoD CAC/PIV or SIPR Token authentication.

• Provide a commercially available Enterprise Print Management Utility (EPMU).

• Environmental responsibility, including toner cartridge return and recycling.

• Contractor shall provide AT Level I Awareness training for employees within 10 calendar days of assignment.

Solicitation

This document is a solicitation (Solicitation Number: W50S8526QA0020001) for "Managed Printer Service and Supplies" with a Product Service Code of DE10. The solicitation was issued on January 29, 2026, and the offer due date is February 27, 2026, at 3:00 PM local time.

The solicitation details managed print services for various HP LaserJet printers, including consumables (except paper). Specific printer models mentioned are HP LaserJet Managed MFP E626XX and MFP E876xx.

• The contract type is "Firm Fixed Price".

• The period of performance for the base contract (Item 0001 and 0002) is from March 1, 2026, to February 28, 2027 (12 Months).

• Multiple option line items are listed, extending the period of performance through various dates up to September 30, 2031, with some options extending to October 11, 2031.

• Offers are due by February 27, 2026, at 3:00 PM local time.

• Evaluation factors will include Price, Past Performance, and Technical Capability, with the Contracting Officer to specify the relative importance.

This acquisition is set aside for Small Business.

• The solicitation incorporates FAR clauses by reference, including FAR 52.212-1, 52.212-3, 52.212-4, and 52.212-5.
• A Performance Work Statement (PWS) and Wage Determination are attached as separate documents.

Form / Attachment / Pricing Sheet

This document is a U.S. Department of Labor Wage Determination (No. 2015-4867, Revision 32) that establishes the minimum wage rates and fringe benefits required for various occupations performing work under the Service Contract Act in specific counties of Michigan (Lapeer, Macomb, Oakland, St. Clair).

• Lists numerous occupational codes and titles.
• Specifies the minimum hourly wage rate for each occupation.
• Indicates that "Fringe Benefits Required Follow the Occupational Listing."
• Includes notes on Executive Orders 13706 (Paid Sick Leave) and 13658 (minimum wage adjustments).
• Details health and welfare benefits, vacation, and holiday provisions.
• Outlines procedures for conforming unlisted classifications and wage rates.

This document is crucial for bidders to understand the labor costs associated with performing services under the Service Contract Act in the specified geographic area. It dictates the minimum compensation and benefits that must be provided to employees working on the contract, directly impacting proposal pricing and overall cost management.

Justification for Other than Full and Open Competition

This document justifies the procurement of Printer Maintenance and Supply from a single source, ABM Federal. The decision is based on the assessment that purchasing existing printers and multifunction devices from the current vendor is in the government's best interest due to the equipment's remaining expected life cycle, usage reports, and projected cost savings. The current vendor's technicians are familiar with the equipment and the 127th Wing's operational needs. Transitioning to a new vendor would incur unnecessary risk, delay, and additional costs associated with re-inventory and onboarding.

• 10 USC 2304(a)(1) or 41 USC 3304(a)(1) as implemented in FAR 6.302-1, citing only one responsible source.

• Substantial duplication of cost for setup and configuration.

• Unacceptable delay would hinder the government in supporting base activities.

• Contract Type: Firm Fixed Price

• Fund Type: O&M, Air

• Previous Procurement: W50S8524FA010 (Full and Open Competition) on September 30, 2021.

• Reason for Limited Competition: Opening competition would cause substantial duplication of cost for network set up, configuration, and would cause an undue delay.

• ABM Federal

• The document includes redaction instructions for dollar amounts, names, signatures, and proprietary information.