Q517--VHA VISN 10 Outpatient Prescription Remote Processing
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically VHA VISN 10, is soliciting proposals for Outpatient Prescription Remote Processing Services. This is a Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside requirements contract to provide virtual/remote pharmacist services for VA pharmacies across Ohio, Indiana, and Michigan. The primary goal is to ensure continuity of prescription processing during the transition to the Federal Electronic Health Record (EHR) with Oracle Health. Proposals are due by January 27, 2026, at 1:30 PM EST.
Scope of Work
The contractor will provide licensed, English-proficient virtual/remote pharmacists to review, process, and complete pending outpatient medication or supply orders within the Federal EHR. Key responsibilities include order verification (not dispensing or order entry), ensuring prescriptions are on the VA National Formulary, and clarifying orders with appropriate parties. Pharmacists must skip controlled substances, Direct Oral Anticoagulants (DOACs), and non-formulary medications pending approval/denial. The contractor is responsible for providing qualified personnel, maintaining a roster, and ensuring all personnel complete required VA training (including Oracle training), background checks, and credentialing. Pharmacists must have compatible hardware (including PIV card reader) and stable internet. Monthly activity reports are required.
Contract Details
- Contract Type: Requirements contract (no minimum guaranteed quantity).
- Maximum Value: $8,500,000.00 (inclusive of base and options).
- Period of Performance: Base Year (February 16, 2026 - February 15, 2027) plus one Option Year.
- Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB).
- NAICS Code: 621399 (Offices of all other Miscellaneous Health Practitioners) with a $10.0 Million size standard.
- PSC Code: Q517 (Pharmacy Services).
- This is a new contract; there is no incumbent.
Submission & Evaluation
Proposals are due via email to Joshua.Kovar@VA.gov by January 27, 2026, at 1:30 PM EST. Award will be based on a comparative evaluation considering Administrative items, Price, Technical capability, and Past Performance. For past performance, offerors must provide a minimum of three citations. Final CPARS ratings with full contact information will be accepted in lieu of the Past Performance Questionnaire. There are no page limits for the technical narrative, past performance section, or other requested documentation. Offerors must acknowledge all amendments and provide all items listed in the "Quote Preparation Instructions."
Key Clarifications
- Onboarding and training for virtual pharmacists must be completed by the end of March 2026.
- No work will be performed in VistA; the contract supports the transition to Oracle.
- PIV card processing, fingerprinting, and background checks can be completed at the closest VA facility, while credentialing for each facility can be done virtually.
- Coverage hours and surge requirements will be defined at the task order level. The VISN will pay per prescription processed, and costs should not increase for after-hours or weekend work.