Quality Assurance and Software Testing Services to Support the Implementation of the District of Columbia Court of Appeals (COAs’) Case Management System

Solicitation / RFP / RFQ

This solicitation is for Quality Assurance (QA) and Software Testing Services to support the implementation of the Court of Appeals (COA's) Case Management System. The District of Columbia Courts (DCC) are seeking two (2) mid-level QA and Software Testers for a web-based enterprise application.

• Provide two (2) mid-level QA and Software Testers.

• Ensure development, integration, and deployment of reliable and secure information systems.

• Testing services include, but are not limited to: Database testing, Functional testing, Interface testing, Software compatibility testing, User Acceptance Testing (UAT), Regression testing, Performance and load testing, Disaster recovery testing, End-to-end testing, and Section 508 accessibility testing.

• Performance, load, and disaster recovery testing to be conducted periodically in coordination with the Information Technology Division (ITD).

• Provide knowledge transfer, training, and ongoing support to end users.

• Follow ITD System Development Life Cycle (SDLC) processes.

• Experience with Agile development environments is preferred.

• Experience with large-scale, complex IT testing environments and Case Management Systems for Courts (e.g., C-Track Enterprise) is highly desirable.

• Deliverables include Test Scenarios, Test Cases/Scripts, Workflow Documentation, Test Execution Results, Defect/Issue Reports, Test Status Reports, Test Summary Reports, User Guides, and Knowledge Transfer.

• Contract Type: Firm-fixed price.

• Period of Performance: One (1) year base term with a one (1) year option period.

• Anticipated Award Date: June 15, 2026.

• Anticipated Contract Value: Not explicitly stated, but pricing is for a base year and one option year.

• Proposals must be submitted via email to Ahmad Stanekzai (ahmad.stanekzai@dccsystem.gov) by 1:00 PM EST on April 21, 2026.

• Evaluation Criteria: Price, Experience and Qualifications (50 points), Technical Approach (20 points), and Past Performance and Customer Service (30 points).

• The non-price factors, when combined, are approximately equal to price.

• This solicitation is issued on an unrestricted / open market basis.

• Offerors must be registered in the System for Award Management (SAM).

• All written communications regarding the solicitation should be emailed to Mr. Ahmad Stanekzai.

• Questions must be submitted no later than 12:00 PM EST on April 8, 2026.

• No pre-proposal conference is planned.

• Offerors must acknowledge receipt of all solicitation amendments.

• Proposals must be submitted in two separate PDF files: Volume 1 - Technical Proposal and Volume 2 - Price Proposal.

Form / Attachment / Pricing Sheet

This document, "Attachment J.1 - General Provisions Applicable to DC Courts Contracts (Revised May 2017)", outlines the standard terms and conditions that apply to supply and services contracts with the District of Columbia Courts. It serves as a foundational document for bidders to understand their rights and obligations.

The document details numerous contractual provisions, including but not limited to:

• Definitions of key terms (Contracting Officer, Court, Contractor).
• Procedures for contract changes, transfers, and waivers.
• Indemnification requirements.
• Provisions related to patents, copyrights, and contingent fees.
• Standards for quality, health, and safety.
• Inspection procedures for supplies and services.
• Payment terms and tax exemptions for the District of Columbia Courts.
• Procedures for termination of contracts (for default, convenience, crimes, and violations).
• Dispute resolution processes.
• Requirements for independent contractor relationships and security.
• Provisions against officials benefiting from contracts and non-discrimination in employment.
• Buy American Act compliance.
• Service Contract Act of 1965 and Walsh-Healey Public Contracts Act requirements.
• Governing law and multiyear contract considerations.
• Unenforceability of unauthorized obligations.

Bidders must carefully review these general provisions as they form a significant part of any contract awarded. Understanding these terms is crucial for accurately assessing the risks and responsibilities associated with the opportunity, preparing compliant proposals, and ensuring successful contract performance. Key areas of focus for bidders should include indemnification, termination clauses, inspection rights, payment terms, and compliance with labor laws like the Service Contract Act.