R408--Market Research, Polling, Printing, and mailing services to support VA Million Veterans Program.
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Regional Procurement Office East, has released a solicitation for Data, Printing, and Mailing Services to support the Million Veteran Program (MVP). This effort aims to drive veteran recruitment, engagement, and retention for genomic and epidemiologic research. The contract will be an Indefinite Delivery/Requirements (IDR) vehicle with Firm Fixed Price (FFP) Task Orders. This is an UNRESTRICTED opportunity. Proposals are due March 30, 2026.
Scope of Work
The contractor will provide comprehensive support for primary data collection, program management, strategic communications, and education/training services. Key responsibilities include:
- Design and Development: Creating survey booklets, letters, and other printed materials, adhering to VA branding and design requirements.
- Mailing Services: High-volume material mailings, re-mailings, response tracking, and handling returned correspondence, including address verification against USPS databases.
- Data Handling: Receipt, scanning, and extraction of response data, including Personally Identifiable Information (PII) and Protected Health Information (PHI), with secure weekly or daily transmission.
- Project Management: Resource planning, cost estimating, risk management, and communication.
- Security & Compliance: Maintaining federal security and information requirements, including obtaining an Authority to Operate (ATO) for the system used by MVP.
- Specific Mailings: Designing, printing, and mailing various packets such as Baseline Survey, Postcard, Appointment, Lifestyle Survey, Reminder, Withdrawal, Informed Consent, MVP Newsletters, Public Relations Materials, Pins/Pens/Coins, and personalized letters.
Contract Details
- Contract Type: Indefinite Delivery/Requirements (IDR) with Firm Fixed Price (FFP) Task Orders.
- Estimated Value: $39,000,000.00, with a maximum ceiling of $44,000,000.00 over five years.
- Period of Performance: Base contract from May 11, 2026, to May 10, 2031.
- Set-Aside: UNRESTRICTED.
- NAICS Code: 541910 - Market Research and Public Opinion Polling.
- PSC: R408 - Program Management/Support Services.
- Administering Office: Veterans Health Administration, Regional Procurement Office East (36C24E), on behalf of MAVERIC and CERC in Boston, MA.
Submission & Evaluation
- Proposal Submission: Offers must be submitted electronically via email to michael.haydo@va.gov.
- Questions Due: March 9, 2026, 10:00 AM EST. Answers will be posted by March 16, 2026.
- Proposals Due: March 30, 2026, 2:00 PM EST.
- Evaluation Criteria: Proposals will be evaluated across four volumes: Contract Forms and Administration, Technical Proposal (including risk), Past Performance, and Price. Technical, Past Performance, and Contract Forms/Administration are combined and significantly more important than Price.
- Award Basis: Best value determination.
- Proposal Acceptance: 120 days.
Attachments & Notes
Key attachments include an Estimated Quantities and Price List (Attachment 1) detailing anticipated volumes for various tasks over five years, and a Past Performance Survey (Attachment 2) which bidders should prepare their references for. Interested parties must be registered in SAM.gov.