R426--Telephone Switchboard Operator Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically Network Contracting Office 6, is conducting market research through a Sources Sought notice to identify qualified vendors for On-Site Telephone Switchboard Operator Services and Administrative Support at the Hampton VA Medical Center in Hampton, Virginia. This is for planning purposes only to determine an appropriate acquisition strategy for a potential future contract. Responses are due by February 27, 2026.
Scope of Work
The requirement is for comprehensive On-Site Telephone Switchboard Operator Services and Administrative Support at the Hampton VA Medical Center.
Contract & Timeline
- Type: Sources Sought / Market Research
- NAICS Code: 561421 - Telephone Answering Services (Size Standard: $19 Million)
- Published: February 24, 2026
- Response Due: February 27, 2026, by 12:00 PM EST
- Place of Performance: Department of Veterans Affairs Hampton VA Medical Center, Hampton, Virginia.
Evaluation
This notice is for market research only; no contract will be awarded based on responses. The government will use the information gathered to assess market capacity and identify qualified vendors to inform a subsequent solicitation. No costs incurred in preparing responses will be reimbursed.
Required Response Information
Interested parties must provide:
- Company/individual name, address, and point of contact (phone number)
- Information describing interest in the requirement
- Indicate FSS/GSA contract number or Open Market status, and FSS Category qualification
- Tax ID number, DUNS number, and Unique Entity ID (UEI) (SAM)
- A capabilities statement
- Company Socio-Economic SIZE (e.g., large, small, SDVOSB, VOSB, WOSB)
Submission Details
Responses must be submitted via email to James.Risbon@va.gov by the deadline. Submissions should be in Microsoft Office or PDF format. No telephone inquiries will be accepted, and no discussions or debriefings will be provided for responses. Vendors must be registered in the System for Award Management (SAM) at http://www.sam.gov under the applicable NAICS code to be considered for any future award.