R499--Adobe Acrobat Sign (VA-26-00041731)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Veteran Health Administration (VHA) and Oscar G. Johnson VA Medical Center, is conducting market research through a Request for Information (RFI) for an Enterprise electronic signature (eSig) SaaS term solution. This initiative aims to enable VA-wide electronic and digital signature capabilities, ensuring compliance with OMB Memo M-19-12 and VA Directive 6517, while enhancing clinical efficiency, particularly for community care records. Responses are due March 18, 2026, at 2:00 PM EDT.
Scope of Work
The VA seeks an eSig SaaS solution capable of handling up to 30,000 transactions per period. Key requirements include:
- Integration: Seamless integration with VA's Microsoft O365, SharePoint, Teams, ServiceNow, and ecFAX.
- Functionality: Automatic visible date/time stamps, PIV card capability for digital signing, document routing workflows, API for integration, DocGen functionality, 21 CFR 11 compliance, Power forms, Webforms, and customer account management.
- Security & Compliance: Must be FedRAMP Moderate authorized and meet VA security policies, including obtaining a VA Authorization to Operate (ATO) before live data use. Compliance with Section 508 for accessibility, SSN Fraud Prevention Act (replacing SSN with ICN), and IPv6 support are mandatory.
- Support: Premier support, integration support, end-user training, and professional services for setup, implementation, and potential API/connector development. A transition plan not exceeding 30 days for template migration is also required.
Contract Details (Anticipated)
The anticipated contract structure includes a 12-month base period with four (4) 12-month option periods, each allowing for up to 30,000 transactions.
- Product Service Code (PSC): R499 (Other Professional Services)
- NAICS Code: 541519
Submission & Evaluation
This is a voluntary RFI for market research; responses will not be reimbursed and do not guarantee a future solicitation or award. Respondents must provide:
- Company identification (Name, Address, POC, Phone, Email, CAGE/UEI, Business Size, NAICS).
- Socioeconomic data and relevant GSA/GWAC schedules.
- An estimated cost for the base period and all option periods, inclusive of 30,000 transactions per period.
- Feedback on the sufficiency of the draft Product Description (PD), with technical comments/recommendations if applicable. Responses are limited to 10 pages; generic marketing materials will not be reviewed.
Deadlines & Contact
- Response Due: March 18, 2026, 2:00 PM EDT.
- Submission Method: Email to Danielle.DelCuore@va.gov.
- Questions: Must be submitted via SAM.gov.
- Point of Contact: Danielle DelCuore, Contract Specialist, Danielle.Delcuore@va.gov, 848-377-5253.