Enhanced Digital Signature Workflow

Solicitation / RFP / RFQ

This document outlines the Department of Veterans Affairs (VA), Veteran Health Administration (VHA), Oscar G. Johnson VA Medical Center's requirement for an Enterprise electronic signature (eSig) SaaS term solution. The goal is to enable VA-wide electronic and digital signature capabilities, supporting compliance with OMB Memo M-19-12 and VA Directive 6517 for electronic record management. The solution aims to increase clinical efficiency, particularly for community care records, and ensure robust security and privacy in line with FISMA, HIPAA, and VHA policies.

• eSig SaaS Solution: Inclusive of up to 30,000 transactions per period.

• Integration: Seamless integration with VA’s Microsoft O365, SharePoint, Teams, ServiceNow, ecFAX, and other approved platforms.

• Functionality: Automatic visible date/time stamps on signatures, PIV card capability for digital signing, document routing workflows, API for integration, DocGen functionality, 21 CFR 11 compliance, Power forms, Webforms, and customer account management.

• Accessibility: Section 508-compliant features for end-users and administrators.

• Security: FedRAMP Moderate rating required for the SaaS solution. VA Authorization to Operate (ATO) is necessary before using live VA data.

• Support Services: Premier support (demo access, elite support with defined response times), integration support, and end-user training.

• Professional Services: Remote support for setup, implementation, and potential API/connector development.

• Transition Support: A transition plan not exceeding 30 days for migrating current templates.

• Period of Performance: 12-month base period with four (4) 12-month option periods.

• Transactions: Up to 30,000 transactions per period (base and each option).

• FedRAMP & Security: Solutions must be FedRAMP authorized and meet VA security policies. VA ATO sustainment process participation is required.

• Accessibility: Compliance with Section 508 standards is mandatory.

• SSN Reduction: Solution must comply with SSN Fraud Prevention Act and discontinue SSN as a primary identifier, replacing it with ICN and integrating with VA MPI.

• IPv6 Support: Solution must support IPv6.

• Not specified in this document.

• The document specifies requirements for Premier Support Services, Professional Services, and Transition-In support.

• Continuous monitoring activities, including monthly scans and POAM reports, are required.

• Position sensitivity and background investigation requirements are outlined for contractor personnel.

Request for Information (RFI)

This RFI is issued by the Department of Veterans Affairs (VA), Veteran Health Administration (VHA), Oscar G. Johnson VA Medical Center (OGJVAMC) for market research purposes. The VA is seeking information on an Enterprise electronic signature (eSig) SaaS term solution to manage permanent records electronically, in compliance with OMB Memo M-19-12 and VA Directive 6517. The goal is to enhance clinical efficiency, streamline community care records, and ensure compliance with FISMA, HIPAA, and VHA security policies.

• Enterprise eSig SaaS term solution for up to 30,000 transactions.

• Seamless integration with existing VHA enterprise systems, including Microsoft O365, SharePoint, Teams, ServiceNow, and ecFAX.

• Robust security, accessibility, and privacy features.

• Visible date and time stamps on each signature.

• Administrative features for managing sub-accounts, including reporting, user management, and ease of use.

• Mobile rendering capabilities for senders and recipients.

• Multi-signing capabilities.

• Ability to sign using electronic signature or digital signature with PIV.

• Section 508-compliant accessibility features.

• Enterprise integration support and configuration for VA server storage and audit requirements.

• A Product Description document detailing technical specifications is attached.

• Responses are voluntary and will not be reimbursed.

• Information submitted becomes government property.

• Responses must include company identification (Name, Address, POC, Phone, Email, CAGE/UEI, Business Size, NAICS), socioeconomic data, and any relevant GSA/GWAC schedules.

• Provide an estimated cost for a 12-month base period and four 12-month option periods, inclusive of up to 30,000 transactions.

• Address whether the draft Product Description (PD) provides sufficient detail.

• If "NO" regarding PD detail, provide technical comments/recommendations.

• Responses are limited to 10 pages; generic marketing materials will not be reviewed.

• Submission Deadline: March 18, 2026, 2:00 PM EDT via email.

• Questions should be submitted via SAM.gov.

• Contract Specialist, Danielle DelCuore, Danielle.DelCuore@va.gov

• This RFI does not commit the government to an RFQ, RFP, or contract award.

• No feedback or clarification will be provided to respondents.

Solicitation / RFP / RFQ

This document is a solicitation (Solicitation Number: 36C10B26Q0263) for Adobe Acrobat Sign, identified by VA-26-00041731. The contracting office is the Department of Veterans Affairs Technology Acquisition Center, located in Eatontown, NJ.

Specific requirements are detailed in the attached documents, including an RFI Description for e-Signature and a "PD for RFI".

Not specified in the provided text.

• Response Date/Time: March 18, 2026, 2:00 PM Eastern Time, New York, USA.
• The solicitation will be archived 99 days after the response date.

Not specified in the provided text.

• Product Service Code: R499
• NAICS Code: 541519
• Contracting Office ZIP Code: 07724
• Contact Information: Provided for the Contracting Office Address. Specific Point of Contact details are not listed in this section.
• Attached Documents: RFI Description e-Signature, PD for RFI.