Request for Quote for Joseph Maxwell Cleland Atlanta VA Medical Center (JMCAVAMC) Nurse Call System
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Joseph Maxwell Cleland Atlanta VA Medical Center (JMCAVAMC), is seeking proposals for Nurse Call System Support. This Request for Quote (RFQ) is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside for maintenance, software support, and remote managed services for their Jeron Nurse Call system. Proposals are due March 13, 2026, at 12:00 PM EDT.
Scope of Work
This opportunity requires comprehensive support for the Jeron Nurse Call system, including:
- Maintenance & Repairs: Corrective maintenance, certification services, and provision of necessary materials and supplies.
- Software Support & Assurance: Remote administration for updates and upgrades to the Jeron Provider® 790 Nurse Call System software and firmware.
- Annual Technical Efficiency Review: A yearly review to ensure optimal system performance and identify improvement opportunities.
- Remote Managed Services: One-year annual support with a 24x7x365 Remote Service Desk for diagnostics, proactive maintenance, and troubleshooting.
- Deliverables: Weekly status reports, documentation of system upgrades/expansions, recommendations for improvements, and remote troubleshooting.
Contract & Timeline
- Type: Firm Fixed-Price Base Plus 4 Option Years.
- Period of Performance:
- Base: April 1, 2026 - March 31, 2027
- Option Year 1: April 1, 2027 - March 31, 2028
- Option Year 2: April 1, 2028 - March 31, 2029
- Option Year 3: April 1, 2029 - March 31, 2030
- Option Year 4: April 1, 2030 - March 31, 2031
- Set-Aside: 100% Service-Disabled Veteran-Owned Small Business (SDVOSB).
- Questions Due: March 6, 2026, 3:30 PM EST (submit to jeremy.calligan@va.gov).
- Proposal Due: March 13, 2026, 12:00 PM EDT.
- Published: March 4, 2026.
Evaluation
Proposals will be evaluated based on Technical Approach, Experience, and Past Performance. Each factor will be rated as Acceptable or Unacceptable. Offerors must complete B.2 pricing on pages 5-6 of the RFQ.
Contact
For questions, contact Jeremy A Calligan at jeremy.calligan@va.gov.