Service and maintenance of the AmeriWater Reverse Osmosis (RO) Water Treatment System and VIQUA Ultraviolet {UV) Water Disinfection System at the Naval Medical Center San Diego

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) outlines the requirements for providing comprehensive service and maintenance for the AmeriWater Reverse Osmosis (RO) Water Treatment System and the VIQUA Ultraviolet (UV) Water Disinfection System located in the Ophthalmology Department at Naval Medical Center San Diego (NMCSD).

• Provide all necessary services, labor, parts, materials, and equipment for the service and maintenance of the specified water treatment and disinfection systems.

• Services must adhere to Original Equipment Manufacturer (OEM) specifications, and comply with US, State, and Local laws and regulations, US Navy regulations, Joint Commission requirements, and AAMI standards for critical water systems.

• Includes periodic planned maintenance, corrective maintenance, and system sanitation/flushing.

• Specific maintenance tasks include filter replacement, membrane inspection/replacement, antiscalant/scale inhibitor management, PAA sanitizer management, DI Polisher Resin Pack replacement, Ion Exchange Pack replacement, storage tank/plumbing sanitation, distribution pump service, UV lamp/quartz sleeve maintenance, and air filter replacement.

• Contractor is responsible for initial inspection, providing maintenance requirements, and initial sanitation/flushing with water quality testing.

• Preventive maintenance must minimize corrective maintenance.

• Corrective maintenance response time: within two (2) hours by telephone, within one (1) day (24 hours) for on-site support.

• Field Service Reports (FSR) must be submitted within 72 hours of service completion.

• Water quality testing to be performed monthly, in accordance with AAMI ST-108 guidelines, with results delivered within 7-10 calendar days.

• Preventive maintenance completion: within two (2) calendar days of the due date.

• Place of Performance: Naval Medical Center San Diego, Ophthalmology Department, Building 2, 2nd Deck, 34800 Bob Wilson Drive, San Diego, CA 92134-5000.

• Service personnel must be fully qualified field engineers/technicians with demonstrated proficiency.

• Test equipment calibration must be traceable to NIST.

• Third-party service vendors require advance approval from the Contracting Officer (KO) and Technical Representative (TR).

• Contractor must provide written assurance of personnel competency and credentials upon request.

• Contractor must protect facilities from damage and maintain a safe, neat, clean, and orderly work site.

• Security and access requirements for Naval Base San Diego must be met, including obtaining necessary clearances and temporary security passes.

• Contractor must comply with all applicable Federal, State, and local laws, DoD Information Assurance Policies, and maintain a Drug Free Workplace.

• Liability insurance of at least $500,000 per occurrence and property damage liability insurance of at least $500,000 are required.

• Contractor is responsible for all service-related travel expenses, including mileage and overnight living expenses.

• Shipment of equipment must not exceed one (1) business day, with all shipping costs included in the contract price.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire (PPQ) intended to gather feedback on an Offeror's past performance for a U.S. Government contract. It is to be completed by an evaluator familiar with the Offeror's work on a specific project.

• Offeror Information: Name and address of the company being evaluated.
• Project Information: Details of the contract being evaluated, including contract number, title, dates, and description of work performed.
• Evaluator Information: Name, company, contact details, and role of the person completing the questionnaire.
• Rating Scale: A defined scale from "E" (Exceptional) to "NA" (Not Applicable) for evaluating performance in various categories.
• Performance Categories: Specific areas to be rated, including relationship with the client, management, hiring ability, quality of work, schedule adherence, cost control, compliance, and overall satisfaction.
• Specific Questions: Direct questions about issues like cure notices, problem-solving, willingness to re-award, customer satisfaction, and opportunity for discussion of negative feedback.
• Additional Remarks: A section for open-ended comments.
• Overall Rating: A final summary rating for the firm.

This questionnaire is crucial for bidders as it directly solicits feedback that will be used to assess their past performance. The ratings and comments provided will significantly influence the evaluation of their proposal. Bidders are encouraged to complete and submit this form with their quote, or ensure it is submitted directly to the government by the specified deadline (October 23, 2025). The government reserves the right to verify all information provided.

Solicitation / RFP / RFQ

This document is a combined synopsis/solicitation for commercial items, issued as a Request for Quote (RFQ). It seeks quotes for the service and maintenance of AmeriWater Reverse Osmosis (RO) Water Treatment Systems and VIQUA Ultraviolet (UV) Water Disinfection Systems for the Ophthalmology Department at Naval Medical Center San Diego. The requirement is for testing and ensuring water quality parameters meet AAMI ST-108 standards.

• Service and maintenance of AmeriWater RO Water Treatment System.

• Service and maintenance of VIQUA UV Water Disinfection System.

• Testing of water quality parameters (pH, conductivity, alkalinity, hardness, bacteria, endotoxins, color, turbidity) to meet AAMI ST-108 standards.

• Contract Type: Firm-Fixed-Price (FFP)

• Period of Performance:

  • Base (CLIN 0001): March 25, 2026 – March 24, 2027
  • Option 1 (CLIN 1001): March 25, 2027 – March 24, 2028
  • Option 2 (CLIN 2001): March 25, 2028 – March 24, 2029
  • Option 3 (CLIN 3001): March 25, 2029 – March 24, 2030
  • Option 4 (CLIN 4001): March 25, 2030 – March 24, 2031

• Estimated Value: $34.0 Million (Size Standard)

• NAICS Code: 811210

• PSC Code: J046

• Submission Method: Electronic via email to isaac.a.donwillies.civ@health.mil

• Submission Deadline: No later than 10:00 AM Pacific on 10 March 2026.

• Evaluation Factors:

  1. Technical Capability (Acceptable/Unacceptable)
  2. Past Performance (More important than Price)
  3. Price

• Evaluation Basis: Past Performance Price Tradeoff (Best Value)

• This is an unrestricted procurement, inviting full and open competition.

• Offerors must be registered in the System for Award Management (SAM).

• Defense Federal Acquisition Regulation Supplement (DFARS) and Federal Acquisition Regulation (FAR) clauses are incorporated by reference.

• Specific instructions regarding DBIDS (Defense Biometric Identification System) for base access are provided.

• Offerors must comply with FAR 52.204-24 (Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment).