V212--NEW SMT NORTH WHEELCHAIR AND STRETCHER TRANSPORT

Solicitation / RFP / RFQ

This solicitation is for non-emergent wheelchair and stretcher transportation services required by the Lake City VA Medical Center (LCVAMC) and its associated Community-Based Outpatient Clinics (CBOCs) within the North Florida/South Georgia Veterans Health System (NF/SG VHS). The contractor will provide all necessary vehicles, personnel, management, supplies, and equipment to offer these services 24/7.

• Provision of non-emergent wheelchair and stretcher transportation services.

• Transport of miscellaneous items with the patient (luggage, medical records, medication).

• Contractor personnel must be courteous, professional, and meet specified qualifications, including valid driver's licenses and background investigations (Special Agreement Checks).

• Vehicles must meet all applicable federal, state, and local regulations and safety standards.

• Use of VetRide or VA-approved transportation software for all patient transports.

• Adherence to strict COVID-19 and other infectious disease protocols, including specific PPE usage and vehicle cleaning/disinfection procedures.

• Compliance with all Federal, State, and local regulations, including NO SMOKING policies.

• Maintenance of a Quality Control Plan (QCP) and adherence to performance standards.

• Contract Type: Requirements contract.

• Period of Performance: Base period from 08-01-2026 to 07-31-2027, with four option periods extending through 07-31-2031.

• Estimated Value: $19 Million (for the base period).

• NAICS Code: 485991 - Special Needs Transportation.

• Offers must be submitted by the Offer Due Date: 05-22-2026, 12:00 PM EDT.

• Evaluation factors include Technical (Performance Plan, QCP, Vehicles/Equipment, Staffing, VetRide utilization) and Price.

• Proposals will be evaluated for best value.

• This acquisition is UNRESTRICTED.

• However, VAAR 852.219-73 and FAR 52.219-27 indicate a set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) may be applicable, requiring certification and compliance with limitations on subcontracting.

• Invoices must be submitted monthly via electronic submission (Tungsten Network e-Invoicing).

• Contractors must not bill VA beneficiaries, third-party insurance, Medicare, or Medicaid for services under this contract.

• Specific insurance requirements are detailed in Section E.12 and E.13.

Solicitation / RFP / RFQ

This solicitation is for non-emergent wheelchair and stretcher transportation services required by the Lake City VA Medical Center (LCVAMC), the Northern Region of North Florida/South Georgia Veterans Health System (NF/SG VHS), and affiliated healthcare clinics. The contractor will provide all necessary vehicles, personnel, management, supplies, and equipment to offer these services 24/7.

• Provision of non-emergent wheelchair and stretcher transportation services.

• Services to be available 24 hours a day, seven days a week, including weekends and holidays.

• Transport of patient luggage and medical records is included.

• Contractor personnel must be courteous, professional, and meet specified qualifications, including valid driver's licenses and background investigations.

• Vehicles must meet all applicable federal, state, and local regulations and safety standards.

• Use of VetRide or VA-approved transportation software is mandatory for trip requests, status updates, and claims submission.

• Specific response times for transportation requests are outlined.

• Adherence to strict COVID-19 and other infectious disease protocols, including PPE usage and vehicle cleaning/disinfection.

• The contract period is from Date of Award through July 31, 2027, with potential option periods extending to July 31, 2031.

• The estimated value is $19 Million.

• NAICS Code: 485991 - Special Needs Transportation.

• Offers are due by May 22, 2026, at 12:00 PM EDT.

• Evaluation will be based on Technical factors (Performance Plan, Quality Control Plan, Vehicles/Equipment, Staffing, software utilization) and Price.

• Proposals should demonstrate the ability to meet or exceed requirements.

• This acquisition is unrestricted.

• The solicitation incorporates numerous FAR and VAAR clauses related to contract terms, insurance, security, labor standards, and invoicing.

• Invoicing must be submitted electronically via the Tungsten Network or VetRide portal.

• Specific procedures for incident reporting, cancellations, and patient welfare are detailed.

Solicitation / RFP / RFQ

This solicitation is for non-emergent wheelchair and stretcher transportation services required by the Lake City VA Medical Center and its associated Community-Based Outpatient Clinics (CBOCs) within the North Florida/South Georgia Veterans Health System. The contractor will provide all necessary vehicles, personnel, management, supplies, and equipment to offer these services 24 hours a day, seven days a week, including weekends and holidays.

• Provision of non-emergent wheelchair and stretcher transportation services.

• Transport of patient luggage, medical records, and medication is permitted.

• Contractor personnel must be courteous, professional, and possess valid driver's licenses and required certifications.

• Personnel are subject to background investigations (Special Agreement Checks - SAC).

• Contractor must provide a tuberculosis (TB) exposure control policy and ensure personnel TB testing.

• Vehicles must meet all applicable federal, state, and local regulations, including safety and comfort standards.

• Vehicles must be clean and maintained in good repair.

• Contractor must utilize VetRide or VA-approved transportation software for all transports.

• Invoices must be submitted electronically via HCFA 1500 format within 30 days of service.

• Loaded mileage is billable; unloaded (deadhead) miles are not.

• Response times for unscheduled transports are up to 30 minutes.

• Contractor must maintain a Quality Control Plan (QCP).

• Contractor must comply with COVID-19 and other infectious disease protocols, including providing necessary PPE.

• Contract Type: Requirements Contract

• Period of Performance: Base period from Date of Award through 07/31/2027, with four 12-month option periods extending through 07/31/2031.

• Estimated Value: $19 Million (for the base period, as indicated on SF 1449).

• Offers are due by 05/22/2026 at 12:00 PM EDT.

• Evaluation will be based on Technical factors (Performance Plan, QCP, Vehicles/Equipment, Staffing, VetRide utilization) and Price.

• The Government intends to award based on the best value to the Government.

• This acquisition is a total set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).

• Offerors must be certified as an SDVOSB by the SBA and listed in the SBA certification database at the time of offer and award.

• Compliance with Limitations on Subcontracting (LOS) for services is required (50% to non-SDVOSB firms).

• The solicitation incorporates numerous FAR and VAAR clauses related to compliance, insurance, security, and payment procedures.

• Service Contract Act wage determinations are provided for various Florida and Georgia counties.

Solicitation / RFP / RFQ

This solicitation is for Wheelchair and Stretcher Transportation Services for the Department of Veterans Affairs, Network Contracting Office 8. The specific details of the services are further described in an attached document (S02.36C24826Q0663).

• Wheelchair and Stretcher Transportation Services.

• Refer to the attached document for detailed requirements.

• Not specified in this summary document.

• Response Date/Time/Zone: 05-22-2026 12:00pm EASTERN TIME, NEW YORK, USA.

• Further details on submission and evaluation criteria are likely within the attached document.

• Set-Aside: SDVOSBC (Service-Disabled Veteran-Owned Small Business).

• Solicitation Number: 36C24826Q0663

• NAICS Code: 485991

• Product Service Code: V212

• Contracting Office ZIP Code: 32601

• Contracting Office Address: Department of Veterans Affairs, Network Contracting Office 8, 1601 SW Archer Road, Gainesville FL 32601-3460.

• Point of Contact: Victor J Mercado, Contract Specialist, victor.mercado@va.gov, 352-214-6492.