V212--NEW SMT NORTH WHEELCHAIR AND STRETCHER TRANSPORT
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contracting Office 8, is soliciting proposals for non-emergent wheelchair and stretcher transportation services for the Lake City VA Medical Center (LCVAMC) and its associated Community-Based Outpatient Clinics (CBOCs) within the North Florida/South Georgia Veterans Health System. This Combined Synopsis/Solicitation seeks a contractor to provide 24/7 services, including vehicles, personnel, and management. Offers are due May 22, 2026, at 12:00 PM EDT.
Scope of Work
The contractor will provide comprehensive non-emergent wheelchair and stretcher transportation services. This includes transporting patients, their luggage, medical records, and medication. Services must be available 24 hours a day, seven days a week, including weekends and holidays. Key requirements include:
- Personnel: Courteous, professional staff with valid driver's licenses, subject to background investigations (Special Agreement Checks). Personnel must comply with TB exposure control policies and undergo testing.
- Vehicles: Must meet all federal, state, and local regulations, safety standards, and comfort requirements, maintained in clean and good repair.
- Technology: Mandatory use of VetRide or VA-approved transportation software for trip requests, status updates, and claims submission.
- Health & Safety: Strict adherence to COVID-19 and other infectious disease protocols, including PPE usage and vehicle cleaning/disinfection.
- Quality: Implementation and maintenance of a Quality Control Plan (QCP) and adherence to performance standards.
- Response Times: Specific response times for transportation requests are outlined, with unscheduled transports requiring a response within 30 minutes.
Contract Details
- Type: Requirements Contract
- NAICS Code: 485991 - Special Needs Transportation
- Period of Performance: A base period from August 1, 2026, to July 31, 2027, with four one-year option periods, potentially extending the contract through July 31, 2031.
- Estimated Value: $19 Million (total contract value over its potential duration).
- Place of Performance: Variable within North Florida/South Georgia, including specific CBOCs, VA Medical Centers, non-VA facilities, and veteran residences.
- Invoicing: Must be submitted electronically via the Tungsten Network or VetRide portal. Contractors must not bill VA beneficiaries or third-party payers. Loaded mileage is billable; unloaded (deadhead) miles are not.
Eligibility & Evaluation
- Set-Aside: This acquisition is UNRESTRICTED, as per the latest document summaries.
- Evaluation: Proposals will be evaluated based on Technical factors (Performance Plan, QCP, Vehicles/Equipment, Staffing, VetRide utilization) and Price, with an award made to the offer representing the best value to the Government.
Submission & Contact
- Offer Due Date: May 22, 2026, at 12:00 PM EDT.
- Point of Contact: Victor J Mercado, Contract Specialist, victor.mercado@va.gov, 352-214-6492.