V225--554 | Wheelchair Transport Services | Base 4
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contract Office 19, is soliciting proposals for Non-Emergency Wheelchair Transportation Services for the Rocky Mountain Regional VA Medical Center (RMRVAMC) and its Community-Based Outpatient Clinics (CBOCs) in Aurora, Colorado. This is a Total Small Business Set-Aside for a firm-fixed-price Indefinite Delivery Indefinite Quantity (IDIQ) contract. Quotes are due by February 11, 2026, at 2:00 PM MST (4:00 PM ET).
Scope of Work
The contractor will provide comprehensive non-emergency wheelchair transportation services, including transporting patients, their luggage, medical records, and medication. Services require professional personnel, well-maintained vehicles, and adherence to strict safety and regulatory standards. Key operational details include:
- Trip Volumes: Approximately 8,900 trips in 2023, 9,622 in 2024, and 10,200 in 2025, totaling 28,722 over three years. Monthly averages range from 26-32 trips per week, with peak demand on Mondays, Wednesdays, and Fridays between 7:00 AM and 3:00 PM (primarily for dialysis patients).
- Service Type: Exclusively for wheelchair transport; stretcher, Basic Life Support (BLS), or Advanced Life Support (ALS) services are not included.
- Patient Demographics: Approximately 20-25% of patients require bariatric transport. Around 51 unique patients are transported monthly.
- Scheduling: Most transports are pre-scheduled, with only about 3% being same-day requests. Scheduling will be managed via the VA-provided VetRide website or VA-approved transportation software.
- Performance: Services must be 97% on-time (within 15 minutes of scheduled pick-up). The contractor must be capable of handling up to four simultaneous transportation requests and typically 10-30 transports per weekday.
- Additional Services: Escorts are permitted at no extra cost, and safe transport of up to three liters of oxygen per patient is required.
Contract Details
- Contract Type: Firm-Fixed-Price Indefinite Delivery Indefinite Quantity (IDIQ).
- Period of Performance: Five ordering periods, each one year, from March 1, 2026, through February 28, 2031.
- Estimated Value: The contract shall not exceed $8,000,000.00 over its life, with a guaranteed minimum of $5,000.00.
- Place of Performance: Rocky Mountain Regional VA Medical Center (1700 N. Wheeling St. Aurora, CO 80045), its associated CBOCs across Colorado, Veteran residences, and local airports.
- NAICS Code: 485991 (Small Business Size Standard: $19.0 Million).
- Product Service Code: V225 (Ambulance Service, clarified as wheelchair transport only).
Submission & Evaluation
- Quotes Due: February 11, 2026, by 2:00 PM MST (4:00 PM ET).
- Submission Method: Email to Christopher.Hollingsworth2@va.gov (email size limit 4MB).
- Questions Deadline: January 30, 2026, by 2:00 PM MST. All questions must be submitted in writing.
- Evaluation Factors: Technical capability (20 pages max), Price, and Past Performance (max three references).
- Award Basis: All or Nothing Basis.
- Eligibility: 100% Small Business Set-Aside. SDVOSBs/VOSBs must have VIP verification at the time of quote submission and award.
Key Requirements & Compliance
Contractor personnel must be at least 18 years old with one year of driving experience and a clean record. Vehicles must be clean, well-maintained, and meet all regulations. The contractor must maintain a Quality Control Plan (QCP) and comply with the VA's Quality Assurance Surveillance Plan (QASP). Adherence to COVID-19 protocols, VA information security, privacy, and records management requirements, including mandatory security awareness training for personnel accessing VA systems, is essential. Performance reporting will involve initial weekly meetings with the CO/COR, potentially moving to monthly.
Wage Determinations
Bidders must consult the attached Department of Labor Wage Determinations, such as WD No. 2015-5419 for Adams, Arapahoe, Broomfield, Denver, Douglas, Elbert, Gilpin, Jefferson, and Park counties, which outlines minimum wage rates and fringe benefits for various occupations under the Service Contract Act. These documents are critical for accurately calculating labor costs and ensuring compliance with federal labor standards, including Executive Orders 13706 (Paid Sick Leave) and 13658 (Minimum Wage).