V999--Wheelchair Transportation Services for Dallas VA Medical Center
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contracting Office 17, is soliciting proposals for Non-Emergent Wheelchair Transportation Services for the Dallas VA Medical Center and its associated Community-Based Outpatient Clinics (CBOCs) across North Texas and Southern Oklahoma. This is a Single Award Indefinite Delivery Indefinite Quantity (IDIQ) contract. Proposals are due April 27, 2026, by 10:00 AM CDT.
Scope of Work
The contractor shall provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for non-emergent wheelchair transportation services on an as-needed basis, 24 hours a day, seven days a week, including weekends and holidays. Services include transporting patients, their luggage (up to 20 lbs), medical records, medication, and comfort items. Key requirements include:
- Drivers must be at least 18 years old, have one year of driving experience, a clean driving record, be capable of administering oxygen, and have completed standard and advanced first aid.
- Vehicles must be safe, comfortable, and comply with all federal, state, and local regulations.
- Utilization of the VetRide Vendor Portal or VA-approved transportation software for all requests.
- Adherence to COVID-19 protocols and other infectious disease procedures.
- Maintenance of a Quality Control Plan (QCP).
- A 30-day phase-in transition plan is required.
Contract Details
- Contract Type: Firm-Fixed-Price (FFP) Indefinite Delivery Indefinite Quantity (IDIQ).
- Ordering Period: August 03, 2026, through February 02, 2031 (54 months).
- Estimated Value: Minimum $5,000.00, Maximum $100,000,000.00.
- NAICS Code: 485991 – Special Needs Transportation, with a Small Business size standard of $19.0 Million.
- Set-Aside: 100% set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).
Submission & Evaluation
- Proposal Submission Deadline: April 27, 2026, by 10:00 AM CDT.
- Questions Due Date: April 23, 2026, by 1:00 PM CT.
- Proposals must be submitted electronically.
- Offerors must be registered and active in SAM.gov.
- Evaluation Factors: Technical Capability, Past Performance, and Price. Award will be made using a Best Value Tradeoff Approach, with Technical Capability and Past Performance being more important than Price.
- Required attachments include a Vendor Questionnaire (Attachment B) detailing technical approach, PWS compliance, phase-in plan, fleet, staffing, and QCP, and a Cover Letter (Attachment A) for proposal format and required company information.
Additional Notes
Applicable Service Contract Act Wage Determinations for various counties in Texas and Oklahoma are attached and must be considered for labor cost calculations.