Wheelchair Transportation Services for Valley Costal Bend (VCB)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the 257-NETWORK CONTRACT OFFICE 17, is soliciting proposals for Wheelchair Transportation Services for the Texas Valley Coastal Bend (VCB) Health Care System and its associated clinics. This is a Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside for a 60-month Indefinite Delivery Indefinite Quantity (IDIQ) Firm-Fixed-Price Contract. Services are required 24/7, including holidays. Proposals are due February 9, 2026, at 10:00 AM CST.
Scope of Work
The contractor will provide non-emergent wheelchair transportation services for patients, including their luggage, medical records, and medication, to and from VA facilities, clinics, and residences. Key requirements include:
- Operating 24/7, including weekends and holidays.
- Ensuring all personnel are courteous, professional, and undergo background investigations and TB testing.
- Providing vehicles that meet federal, state, and local regulations, are safe, comfortable, and have ample headroom.
- Drivers must possess valid licenses and meet experience requirements.
- Utilizing VetRide or VA-approved transportation software for trip requests and invoicing.
- Maintaining a Quality Control Plan (QCP) and adhering to COVID-19 and other infectious disease prevention protocols.
- Adhering to specific response times for transportation requests.
Contract Details
- Contract Type: Firm-Fixed-Price Indefinite Delivery Indefinite Quantity (IDIQ)
- Duration: 60-month ordering period, from February 9, 2026, through February 8, 2031.
- Estimated Value: IDC Minimum: $5,000.00; IDC Maximum: $10,000,000.00.
- Set-Aside: Total Service-Disabled Veteran-Owned Small Business (SDVOSB).
- Product Service Code: V999 (Other Transportation Travel And Relocation Services).
- Place of Performance: Texas (TX), specifically the Valley Coastal Bend region.
Submission & Evaluation
- Offer Due Date: February 9, 2026, at 10:00 AM CST.
- Questions Due: January 20, 2026, by 2:00 PM CST. Questions must reference solicitation number 36C25726R0008.
- Submission Method: SF 1449, letterhead stationery, or as otherwise specified. Quotes must be signed and dated. Attachment A provides a cover letter template with required offeror information (CAGE code, UEI, business size, POC, TAX ID).
- Evaluation Factors: Price, Past Performance, and Technical Capability.
- Award: Will be made to the responsible offeror whose offer is most advantageous to the Government.
Additional Notes
- Offerors must be registered and active in the System for Award Management (SAM.gov) and have a valid UEI.
- Quotes must be valid for at least 60 days from the date of receipt.
- Applicable Service Contract Act Wage Determinations for various Texas counties (e.g., Webb, Jim Wells, Kleberg, Live Oak, Refugio, Hidalgo, Aransas, Nueces, San Patricio, Cameron, Maverick, Brooks, Duval, Jim Hogg, Kenedy, Starr, Willacy, Zapata, Dimmit, La Salle, Zavala) are attached and crucial for labor cost calculations.
- Attachment B is a vendor questionnaire requiring details on technical capability, Quality Control Plan, Contingency Plan, and Dispatch Procedures.
- A 30-day phase-in period will begin once the contract is signed.
- Primary Contact: Astrid McKinney (astrid.mckinney@va.gov, 254-654-9608). Secondary Contact: Anitra Carter (Anitra.Carter@va.gov, 254-743-2116).