World Trade Center Health Program - National Program Administrator
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Centers for Disease Control and Prevention (CDC), under the Department of Health and Human Services, is soliciting proposals for a World Trade Center Health Program (WTCHP) National Program Administrator (NPA). This acquisition seeks a contractor to provide comprehensive care coordination services for Responders and Survivors outside the New York Metropolitan Area. The contract will be a hybrid (Firm-Fixed-Price, Time and Materials). Proposals are due by 10:00 AM EST on Monday, February 9, 2026.
Purpose & Scope
This opportunity is for a National Program Administrator (NPA) to manage and deliver medical benefits for the WTCHP, transitioning from a previous service model to a new structure involving both a Third Party Administrator (TPA) and an NPA. The NPA contractor will provide essential services including a comprehensive member support center with call center operations, member appointment scheduling, medical benefit management and counseling, case management, and utilization management. The scope covers Transition-In, Sustainment, and Transition-Out phases, ensuring continuity of care for eligible individuals.
Contract Details
- Contract Type: Hybrid (Firm-Fixed-Price, Time and Materials)
- Period of Performance: A Base Period from March 18, 2026, to March 17, 2027, followed by four one-year Option Periods, extending through March 17, 2031.
- Set-Aside: This acquisition is not set-aside for small business concerns, indicating full and open competition.
- Place of Performance: Atlanta, GA, United States.
Submission & Evaluation
- Proposal Due Date: Monday, February 9, 2026, by 10:00 AM EST.
- Submission Method: Proposals must be submitted via email.
- Evaluation Factors: Proposals will be evaluated based on Technical approach, Past Performance, and Cost. Technical and Past Performance are considered more important than Cost.
- Key Submission Requirements: Offerors must complete and return an Offeror Non-Disclosure Agreement (NDA) to access non-public information necessary for proposal development. A template for fully burdened labor rates (ATT024) and labor categories (ATT023) must be used. The System Security Plan (SSP) is due within 60 days after contract award, not with the proposal.
Key Clarifications & Updates
- This is a new requirement resulting from program restructuring, not an incumbent contract.
- The solicitation has undergone multiple amendments, including revisions to the solicitation document and extensive Questions and Answers (Q&A) documents (dated January 27 and "Complete") providing critical clarifications on requirements, data, and processes.
- Key personnel roles include Contract Administrator, Program Manager, and Clinical Director.
- Program information must be segregated and not commingled with data from other clients.
Contact Information
- Primary Point of Contact: David Eccleston, Contracts Specialist (upx5@cdc.gov, 770-488-2994).
- Secondary Point of Contact: Liubov Kriel, Contracting Officer (vyh1@cdc.gov, 770-488-2856).