World Trade Center Health Program - National Program Administrator

SOL #: 75D30126R73374Combined Synopsis/Solicitation

Overview

Buyer

Health And Human Services
Centers For Disease Control And Prevention
CDC OFFICE OF ACQUISITION SERVICES
ATLANTA, GA, 30333, United States

Place of Performance

Atlanta, GA

NAICS

Administrative Management and General Management Consulting Services (541611)

PSC

Other Professional Services (R499)

Set Aside

No set aside specified

Timeline

1
Posted
Dec 11, 2025
2
Last Updated
Feb 5, 2026
3
Submission Deadline
Jan 30, 2026, 3:00 PM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Centers for Disease Control and Prevention (CDC), under the Department of Health and Human Services, is soliciting proposals for a World Trade Center Health Program (WTCHP) National Program Administrator (NPA). This acquisition seeks a contractor to provide comprehensive care coordination services for Responders and Survivors outside the New York Metropolitan Area. The contract will be a Hybrid (Firm-Fixed-Price, Time and Materials) type, awarded under full and open competition. Proposals are due by 10:00 AM EST on January 30, 2026.

Scope of Work

The NPA Contractor will manage a nationwide network of healthcare providers, delivering medical benefits and care coordination. Key services include:

  • Comprehensive Member Support Center: Including call center operations.
  • Member Appointment Scheduling: Facilitating access to care.
  • Medical Benefit Management and Counseling: Guiding members through their benefits.
  • Case Management: Providing individualized support.
  • Utilization Management: Ensuring appropriate use of services. This effort supports the transition to a new service model for the WTCHP, replacing existing contracts.

Contract & Timeline

  • Contract Type: Hybrid (Firm-Fixed-Price, Time and Materials)
  • Period of Performance: Base Period (March 18, 2026 – March 17, 2027) with four one-year option periods, extending through March 17, 2031.
  • Set-Aside: None (Full and Open Competition)
  • Questions Due: January 5, 2026, by 10:00 AM EST
  • Proposals Due: January 30, 2026, by 10:00 AM EST
  • Published Date: December 12, 2025

Submission & Evaluation

Proposals must be submitted via email to Megan Kelly (xvp9@cdc.gov) and Liubov Kriel (vyh1@cdc.gov). Evaluation factors include Technical (Contract Management, Member Service Center, Staffing, Experience, Data Management), Past Performance, and Cost/Price. Technical factors are more important than Past Performance, which is more important than Cost.

Important Notes

Prospective offerors must complete and return an Offeror Non-Disclosure Agreement (NDA) to xvp9@cdc.gov and vyh1@cdc.gov to receive access to non-public attachments (ATT001-ATT022). Questions must be submitted using the template ATT025. Attachments ATT023 and ATT024 provide templates for labor categories and fully burdened labor rates, respectively.

People

Points of Contact

Megan KellyPRIMARY
Liubov KrielSECONDARY

Files

Files

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Versions

Version 7
Combined Synopsis/Solicitation
Posted: Feb 5, 2026
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Version 6
Combined Synopsis/Solicitation
Posted: Jan 28, 2026
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Version 5
Combined Synopsis/Solicitation
Posted: Jan 23, 2026
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Version 4Viewing
Combined Synopsis/Solicitation
Posted: Dec 12, 2025
Version 3
Combined Synopsis/Solicitation
Posted: Dec 11, 2025
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Version 2
Combined Synopsis/Solicitation
Posted: Dec 11, 2025
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Version 1
Combined Synopsis/Solicitation
Posted: Dec 11, 2025
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