Change Management Training for Consulate Staff

Quick Summary

The U.S. Department of State, American Consulate Casablanca, is soliciting quotations for Change Management Training for its consulate staff in Casablanca, Morocco. This training aims to equip staff with tools to navigate transitions and enhance problem-solving and team-building skills within an evolving U.S. Mission environment. The contract will be a Firm Fixed-Price Purchase Order. Quotations are due by March 9, 2026, at 1200 noon local Morocco time.

Scope of Work

The requirement includes a comprehensive change management training program. Key aspects include:

• Needs Assessment: To tailor the training content.
• Training Design & Delivery: Four sessions are required (two pre-relocation, two post-relocation within 45 days of the move).
• Training Content: Focus on increasing awareness of change, navigating transitions, managing personal/professional adjustments, problem-solving, and team building.
• Deliverables: Needs assessment summary, four training sessions, training materials (presentations, handouts), a post-training evaluation report, and a change management toolkit.
• Language: Training will be primarily in English, with presenters capable of delivering in French and Darija (Moroccan Arabic).
• Cultural Context: The contractor must demonstrate understanding of Moroccan cultural nuances in workplace relationships, communication, conflict resolution, and problem-solving.
• Timeline: The engagement is expected to span approximately 3 months for training delivery.

Contract Details

• Contract Type: Firm Fixed-Price Purchase Order.
• Period of Performance: Approximately 3 months for training delivery.
• Product Service Code: U008 (Training/Curriculum Development).

Submission & Evaluation

• Quotation Due Date: March 9, 2026, at 1200 noon local Morocco time.
• Submission Method: Electronically to CasablancaProc@state.gov. Submissions exceeding 30MB must be sent in separate emails.
• Required Documents:
  • SF-1449
  • Section I, Pricing
  • Section 5, Representations and Certifications
  • Additional information as required in Section 3
  • Completed IRS Form W-14
  • Proof of SAM Registration
• Evaluation Criteria: Award will be made to the lowest-priced, technically acceptable, responsible offeror. Technical acceptability is a pass/fail determination.
• Key Evaluation Factors: Corporate Experience (minimum 5 years, with 3 relevant contracts in the last 3 years), Key Personnel Qualifications (at least one lead facilitator with 5 years experience, English fluency, and basic French/Darija skills), Technical Approach, and Deliverables Compliance.

Eligibility / Set-Aside

• This opportunity is Unrestricted.
• Offerors must be registered in the System for Award Management (SAM) database (https://www.sam.gov) prior to proposal submission. Failure to register may deem the offer non-responsible.

Additional Notes

• This is a one-time purchase order.
• The U.S. Government intends to award based on initial quotations without discussions, but may hold discussions if necessary.
• Incomplete proposals will not be accepted. All proposals must be in English.