Change Management Training for Consulate Staff

Solicitation / RFP / RFQ

This document is a solicitation for commercial products and services. The U.S. Consulate General Casablanca is issuing this solicitation.

Specific requirements, deliverables, and services are to be detailed in the "SCHEDULE OF SUPPLIES/SERVICES" section (Block 20), which is not fully populated in the provided pages. Offerors are to complete blocks 12, 17, 23, and 30.

• Solicitation Number: 19M03026Q0017

• Solicitation Issue Date: 2/23/2026

• Offer Due Date/Local Time: 3/09/2026, 1200 noon

• Administered by: US CON GEN - ATT: GSO/Contracting Office, Casablanca, Morocco

• Payment will be made by: US Embassy Rabat, Att. FMO Vouchering, Rabat, Morocco

• Offerors are required to sign and return the document to the issuing office.

• The solicitation incorporates Federal Acquisition Regulation (FAR) clauses by reference, including FAR 52.212-1, 52.212-4, and 52.212-5. These clauses are noted as attached or incorporated.

• This acquisition is marked as "UNRESTRICTED."

• The document is Standard Form 1449 (Rev. 11/2021).

• Contact for solicitation information: Fatma Zakri at +212 522 642 000-Ext 22069.

Solicitation / RFP / RFQ

This Request for Quotations (RFQ) seeks proposals for a change management training program for U.S. Consulate General staff in Casablanca, Morocco. The program aims to increase awareness of change, equip staff with tools to navigate transitions, and enhance their ability to manage personal and professional adjustments within the evolving U.S. Mission environment. The training will emphasize problem-solving skills and team building to foster collaboration and resilience.

• Scope of Work: Includes a needs assessment, design of a training program with four sessions (two pre-move, two post-move), delivery of training, and post-training support.

• Deliverables: Needs assessment summary, four training sessions, training materials (presentations and handouts), post-training evaluation report, and a change management toolkit.

• Language: Training will be primarily in English, with presenters able to deliver in French and Darija (Moroccan Arabic).

• Cultural Context: The contractor must demonstrate understanding of Moroccan cultural context regarding workplace relationships, communication, conflict resolution, and problem-solving.

• Timeline: The engagement will span approximately 3 months, with pre-move sessions before relocation and post-move sessions within 45 days after the move.

• Contract Type: Firm-fixed price purchase order.

• Period of Performance: Approximately 3 months for training delivery.

• Due Date: March 9, 2026, at 1200 noon Morocco time.

• Submission Method: Electronically to CasablancaProc@state.gov. For files exceeding 30MB, submit in separate emails.

• Required Documents: SF-1449, Section I (Pricing), Section 5 (Representations and Certifications), additional information as required in Section 3, completed IRS Form W-14, and proof of SAM registration.

• Evaluation Criteria: Award will be made to the lowest-priced, technically acceptable, responsible offeror. Technical acceptability is a pass/fail determination.

• Key Evaluation Factors: Corporate Experience (minimum 5 years, 3 relevant contracts in last 3 years), Key Personnel Qualifications (at least one lead facilitator with 5 years experience, fluency in English, and basic French/Darija skills), Technical Approach, and Deliverables Compliance.

• Offerors must be registered in the System for Award Management (SAM) database prior to proposal submission.

• This is a one-time purchase order.

• The U.S. Government intends to award based on initial quotations, but may hold discussions if needed.

• Incomplete proposals will not be accepted.

• Proposals must be in English.

Solicitation / RFP / RFQ

This document is a Solicitation/Contract/Order for Commercial Items, specifically a Request for Quotation (RFQ). It solicits offers for "Change management training for consulate staff."

• The primary deliverable is "Change management training for consulate staff."

• The solicitation number is 19M03026Q0017.

• The order number is PR15854419.

• The award/effective date is not specified, but the solicitation issue date is 02/20/2026 and the offer due date is 03/06/2026.

• The contract is for a quantity of 1.

• Offers are due by 03/06/2026 before 12:00 pm.

• The solicitation incorporates by reference FAR clauses 52.212-1, 52.212-4, and 52.212-5. Addenda are attached.

• The acquisition is listed as "UNRESTRICTED OR SET ASIDE" with no specific set-aside checked.

• The solicitation is issued by the American Consulate General Casablanca.

• Payment will be made by FMO, U.S. Embassy Km 5.7, Avenue Mohammed VI, Rabat, Morocco.