Change Management Training for Consulate Staff
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. Department of State, through the American Consulate Casablanca, is seeking proposals for Change Management Training for its consulate staff in Casablanca, Morocco. This is a Solicitation (RFQ) for a firm-fixed price purchase order. Proposals are due March 9, 2026, at 1200 noon local Morocco time.
Purpose & Scope
This Request for Quotations (RFQ) aims to procure a change management training program for U.S. Consulate General staff in Casablanca. The program's objective is to enhance staff awareness of change, provide tools for navigating transitions, and improve their ability to manage personal and professional adjustments within the evolving U.S. Mission environment. The training will also focus on problem-solving and team-building to foster collaboration and resilience. The training will be primarily in English, with presenters capable of delivering in French and Darija (Moroccan Arabic), and must demonstrate an understanding of the Moroccan cultural context.
Key Requirements & Deliverables
- Needs Assessment: Conduct a needs assessment and provide a summary.
- Training Program Design: Design a program with four sessions (two pre-move, two post-move).
- Training Delivery: Deliver the four training sessions.
- Training Materials: Provide presentations and handouts.
- Post-Training Support: Offer post-training support.
- Evaluation Report: Submit a post-training evaluation report.
- Change Management Toolkit: Develop and provide a toolkit.
- Timeline: The engagement will span approximately 3 months, with pre-move sessions before relocation and post-move sessions within 45 days after the move.
Contract Details
- Contract Type: Firm-Fixed Price Purchase Order.
- Solicitation Number: 19M03026Q0017.
- Period of Performance: Approximately 3 months for training delivery.
- Set-Aside: Unrestricted.
Submission & Evaluation
- Proposal Due Date: March 9, 2026, at 1200 noon local Morocco time.
- Submission Method: Electronically to CasablancaProc@state.gov. Submissions exceeding 30MB must be sent in separate files/emails.
- Required Documents: SF-1449, Section I (Pricing), Section 5 (Representations and Certifications), additional information as required in Section 3, completed IRS Form W-14, and proof of SAM registration.
- Evaluation Criteria: Award will be made to the lowest-priced, technically acceptable, responsible offeror. Technical acceptability is a pass/fail determination.
- Key Evaluation Factors: Corporate Experience (minimum 5 years, 3 relevant contracts in last 3 years), Key Personnel Qualifications (at least one lead facilitator with 5 years experience, fluency in English, and basic French/Darija skills), Technical Approach, and Deliverables Compliance.
- Discussions: The Government intends to award based on initial quotations but may hold discussions if necessary. Incomplete proposals will not be accepted.
Eligibility
Offerors must be registered in the System for Award Management (SAM) database (sam.gov) prior to proposal submission. Failure to register may deem the offeror's proposal non-responsible.
Contact Information
Primary Contact: Procurement Team, CasablancaProc@state.gov, Phone: 212522642000.